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4.1 out of 5

"What a wonderful place to stay - lovely view from our room overlooking the water, room was very comfortable and our weekend away with friends was a ve ... " More

By a verified traveller on Mon 03 Sep 2018

Hotel Description

At Ramada Resort by Wyndham Shoal Bay you'll be 2.6 km (1.6 mi) from Point Stephens Lighthouse and 2.8 km (1.7 mi) from Nelson Head Lighthouse. Highlights at this aparthotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool.

Each apartment features a TV, a hairdryer and an iron/ironing board. A fridge and a microwave make in-room dining convenient. Housekeeping is not available.

For a drink, you can stop by the aparthotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, a fitness centre and a coffee shop/café. There's also the convenience of free self parking.

With a stay at this 4-star Shoal Bay aparthotel, you'll be 3.5 km (2.2 mi) from d'Albora Marinas Nelson Bay and 4.3 km (2.7 mi) from Dutchies Beach.

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$120 per night

3 Bedroom Bayview Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Waterview

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Standard Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Deluxe Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

6 Bedroom Bayview

Bed Count 2 King Beds Maximum Occupancy 12 Max

Ramada Resort by Wyndham Shoal Bay ratings based on 823 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Resort by Wyndham Shoal Bay

Everyone (328) Couples (323) Family (166)
4 out of 5
Amazing stay with beautiful views of the ocean. Kids loved the indoor heated pool. Only downside was Bed wasn’t very comfortable.

Posted by , from Sydney on 12 May 2019

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Comment from Hotel Management

24 May 2019 by Front Office Manager

Dear Guest, many thanks to provide us with a feedback. Feedback will help to make changes. We are pleased to read that your children enjoyed the indoor pool. Please be assured that i will forward your feedback regarding the beds to our housekeeping manager. Warm regards, Ramada Team

1 out of 5
Noise from neighbouring room poorly managed despite complaint

Posted by on 11 May 2019

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Comment from Hotel Management

21 May 2019 by Front Office Manager

Dear Guest, Thank you for taking the time to provide us with your feedback. I am sorry to read about your experience. Would you mind to provide us with further detail (what time the noise complain had been done), so that we are able to investigate further to ensure a better response. Many thanks, Ramada Team

3 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

11 May 2019 by Sylvia

Hi, Thank you for taking the time to review your stay. We would like to welcome you back to Ramada Shoal Bay sometime in the future. Kind regards, Sylvia

4 out of 5
overall good property overall good property overall good property

Posted by on 21 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Harriett

Thank you for taking the time to review your stay. We are glad to hear that you enjoyed your time here. We hope to welcome you back to Ramada Shoal Bay sometime in the future. Kind Regards,

5 out of 5
It was right on the beach and had great facilities and lovely staff. It is an ugly set of buildings, but I had such a fabulous stay I am hoping to go back later in the year again.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Harriett

Thank you for taking the time to review your stay. We are so glad to hear you enjoyed your time here at Ramada Shoal Bay and look forward to welcoming you back sometime in the future! Kind Regards,

5 out of 5

Posted by on 19 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Harriett

Thank you for taking the time to review your stay. We hope to welcome you back to Ramada Shoal Bay sometime in the future! Kind Regards,

2 out of 5
We were under the impression that we had a water view, as the room booked was a water view room. We were in the back “Barrington” building, and the receptionist did not take my complaint seriously. We had booked for a special occasion and were in the back room with nothing but the rooves or other buildings in sight, and minimal water in sight unfortunately. Very misleading and disappointing when we had intentionally booked the water view room.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Nadine Marrion

Thank you for taking the time to share your feedback about your recent stay at Ramada Shoal Bay. I am sorry to read that your request was not met and I have addressed your concerns with our front desk team to improve our overall guest experience. Our 1 Bedroom Waterview units are mostly located in our Barrington building and offer the guest either side waterviews over the east or the west of the bay. If you would like to discuss this in more detail, please do not hesitate to contact us directly at the hotel. Kind regards, Ramada Shoal Bay

5 out of 5

Posted by on 12 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Nadine Marrion

Thank you for your positive review of Ramada Resort Shoal Bay. I have shared your feedback with our team and we hope to see you back at Ramada one day in the future. Warm regards, Ramada Shoal Bay

4 out of 5
Lots of wear and tear need an update to furniture and fittings

Posted by on 8 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Nadine Marrion

We are grateful you have taken the time to review our hotel. I appreciate your constructive feedback as it assists us in making future improvements. Any feedback is of the highest value to us, so if you would like to discuss any part of your stay in more detail, please do not hesitate to contact us directly at the hotel. Kind regards, Ramada Shoal Bay

4 out of 5

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Nadine Marrion

We would like to thank you for taking the time to provide us with your positive feedback and we look forward to welcoming you back to the hotel in the near future. Kind regards, Ramada Shoal Bay

About the Ramada Resort by Wyndham Shoal Bay

Location 35-45 Shoal Bay Rd, Shoal Bay, NSW 2315

Property Features

Ramada Resort by Wyndham Shoal Bay offers its guests an indoor pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ramada Resort by Wyndham Shoal Bay also features tour or ticket assistance, laundry facilities, and express check-out. Self parking is free. This 4-star Shoal Bay aparthotel is smoke free.

  • 102 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (37.7 km / 23.4 mi)
  • Parking: Free self parking

Room Amenities

Ramada Resort by Wyndham Shoal Bay offers 102 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. Televisions come with digital channels.

  • Television
  • Digital channels
  • Fridge
  • Microwave
  • Kitchenware
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Ramada Resort by Wyndham Shoal Bay has 2 restaurants on site.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

This property is located in close proximity to live entertainment venues. Guests may experience related noise until midnight on weekends and some weekdays. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Resort Shoal Bay
  • Ramada Resort
  • Ramada Shoal Bay
  • Ramada Resort Wyndham Shoal Bay
  • Ramada Wyndham Shoal Bay
  • Ramada Resort Wyndham Shoal

You should know

  • Guests may experience noise disturbance due to nearby construction work.