4.0 out of 5

"Great location friendly staff. Very enjoyable stay in a beautiful part of the world. " More

By a verified traveller on Sun 20 May 2018

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Hotel Description

You'll be connected to a shopping centre at Nelson Towers Motel, and within just a 15-minute stroll of Dutchies Beach and d'Albora Marinas Nelson Bay. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

TVs with digital channels are featured in all 16 rooms, and you can enjoy coffee/tea makers, hairdryers and irons/ironing boards. In-room dining is easy with amenities like fridges and microwaves.

This smoke-free motel offers free WiFi in public areas, a business centre and a lift. Additionally, you'll find a coffee shop/café. There's also the convenience of free self parking.

With a stay at this 3-star Nelson Bay motel, you'll be 2.4 km (1.5 mi) from Tomaree National Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$130 per night

Bay View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Apartment, 2 Bedrooms, Bay View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Nelson Towers Motel ratings based on 126 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Nelson Towers Motel

Everyone (59) Couples (53) Family (14) Other (1)
4 out of 5

Posted by on 12 May 2019

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4 out of 5

Posted by on 3 May 2019

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4 out of 5
great location to be staying, bed was a little hard, good price, lovely staff, needed a bigger fridge

Posted by on 1 May 2019

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1 out of 5
I am typically a glassduk guy but I strongly suggest do not book this hotel at any cost. The toilet was not flushing at all so we couldn't use toilet until second day mid day . We were promised first thing in the morning the toilet will be fixed. It was arranged by midday. -No apologies, - no offer for credit for inconvenience. - No alternative was given eg use another toilet . - When the plummer came finally, my partner was using the bathroom and I had to say plumber to come again. Then the staff said , if second time you were unavailable, you will have to pay for plummers visit. I think that was too arrogant. You have no idea about customer service. First th toilet flush is not working and second asking customer to pay for plummers. Come on...this is works in hotel industry. - when I asked for an extra hour of late check out , I was blurntku refused. NO you have to check out at 10PM. The guy was sleeping at 10am do don't expect any 24x7 service here. Come on I wanted to use toilet but I couldn't. It's like buying a car without a rare wheel. We would be happy with I'd we were given another toilet option being offered I am sorry to say, folks running the place have no hotelia mindset ,perhaps family business without qualification about about running a hotel. Older parents were very frienndly. We quite like them. Again, so not book this place unless you want an insult and bad experience. Good luck to hotel folks. H

Posted by on 27 Apr. 2019

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1 out of 5
When we booked with you we were told the room sleeps 4 people the queen bed was good the other fold out bed was terrible the room wasn’t worth what we paid ripoff I’ve stayed in port Stevens for six years

Posted by on 26 Apr. 2019

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4 out of 5

Posted by on 15 Apr. 2019

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3 out of 5
The lift was out and using the fire escape for the 2nd for was tedious

Posted by on 14 Apr. 2019

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3 out of 5
Room very small at back of building. Balcony no view at all. It was clean and modern

Posted by on 2 Apr. 2019

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5 out of 5
best location in town. Nice and quiet with very friendly service.

Posted by on 3 Mar. 2019

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4 out of 5
Very nice hotel, close to everything, the Marina, shops, restaurants cruise bookings etc. Couldnt fault this little gem at all. We were pleasantly surprised when we arrived. The staff were very friendly and informative. Thank you Nelson Tower Motel for making our stay a very pleasant one.

Posted by on 18 Nov. 2018

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Property Features

There's a coffee shop/café on site. Public spaces have free WiFi. You'll find a business centre on site. Nelson Towers Motel also features an outdoor pool and a lift. Self parking is free. This 3-star Nelson Bay motel is smoke free.

  • 1 floor
  • 16 guestrooms or units
  • Coffee shop
  • Business facilities
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (34.5 km / 21.4 mi)
  • Parking: Free self parking

Room Amenities

Nelson Towers Motel offers 16 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries. This Nelson Bay motel provides complimentary wireless Internet access. Digital televisions are provided.

  • Television
  • Digital channels
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • Nelson Towers Motel
  • Nelson Towers Motel Nelson Bay, Port Stephens

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Nelson Towers Motel.