Positive – friendly staff and central location
Negatives – I have no idea where to start. Arrived having booked a 2 bedroom townhouse and I got a 2 bedroom ground floor apartment, so not what I paid for. Considering I paid $1000 for 3 nights I was not impressed to be told that was all that was left. Walked into the room to a revolting, musty, mouldy smelling room. The floor was filthy, dishes looked like they have never been washed (or the drawers), bathrooms were disgusting. They were falling apart mouldy and the spa looked very unhygienic. The kitchen cupboards were falling apart and all the coating flaking off. No dishwasher or stove.
Needless to say I did not unpack and looked for somewhere else to stay, however being a busy weekend in Nelson Bay everything was fully booked so I had no other option other than to stay. Off I went to Woolworths to buy Glen 20 and cleaning products. NEVER AGAIN will I stay at this property. Definitely no resort, oh and heated pool, I don’t think so it was freezing!!