4.4 out of 5

"the aircon in the room was not working so the staff organised a change of rooms The room was very nice but the pillows uncomfortable and the towel r ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

At Sails Port Macquarie - By Rydges you'll be within a 20-minute stroll of Mid North Coast Maritime Museum Pilot Boat Shed and St Thomas Anglican Church. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs.

All 92 rooms feature iPod docks, ceiling fans and safes. Fridges and room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Hairdryers, phones and irons/ironing boards are also available.

The restaurant, The Boathouse, serves fusion cuisine and is open for breakfast and dinner. Enjoy the outdoor swimming pool and spa tub as well as access to kayaking and rowing/canoeing. Additionally, you'll find free WiFi in public areas, a 24-hour front desk and a garden. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Port Macquarie hotel, you'll be 8.7 km (5.4 mi) from Lighthouse Beach.

Standard Suite, No Balcony or View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$190 per night

Superior Standard Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Water View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Water View King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sails Port Macquarie - By Rydges ratings based on 601 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sails Port Macquarie - By Rydges

Everyone (267) Couples (201) Business (3) Family (129)
4 out of 5
Overall excellent, My only gripe concerned the music. Music from the function room resonated in the motel room. Also I found the pool side music unnecessary.

Posted by on 21 May 2019

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Comment from Hotel Management

21 May 2019 by Hotel manager

Dear Anonymous, Thank you for taking the time to review your stay. I was glad to read that you had such an enjoyable stay. Thank you for your feedback in regards to the function noise, I will let the relevant manager know. Warm Regards, Georgina Cesari Front Office Manager

5 out of 5
On the water front, easy parking, friendly staff who gave me a very warm welcome. Clean, well maintained room. Good restaurant with very friendly and knowledgeable staff. Excellent food. Close to shopping and other restaurants..

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by Hotel Manager

Dear Anonymous, Thank you for taking the time to post a review. I was glad to read that you had such an enjoyable stay at our hotel and I look forward to welcoming you back to Sails resort soon. Warm Regards, Georgina Cesari Front office Manager

4 out of 5

Posted by on 16 May 2019

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Comment from Hotel Management

16 May 2019 by Hotel Manager

Dear Anonymous, Thank you for taking the time to review your stay. I was glad to read that you had such an enjoyable stay and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

5 out of 5
Beautifully clean. Very friendly courteous staff. Location perfect. Car parking very good. All in all a excellent resort.

Posted by on 15 May 2019

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Comment from Hotel Management

16 May 2019 by Hotel Management

Dear Anonymous, Thank you for taking the time to review your stay. I was glad to read that you had such an enjoyable stay and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

5 out of 5
the restaurant diner was not very good lot of confusion with getting in and seated

Posted by on 12 May 2019

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Comment from Hotel Management

12 May 2019 by Hotel Manager

Dear Anonymous, Thank you for taking the time to review your stay. I was glad that you had such an enjoyable stay at our hotel. Thank you for your feedback in regards to the restaurant, I will pass on your feedback to our Food and Beverage Manager so we improve on this. I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

5 out of 5

Posted by on 6 May 2019

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Comment from Hotel Management

8 May 2019 by Hotel management

Dear Anonymous, Thank you for taking the time to review your stay. I was delighted to read that you had such an enjoyable stay with us and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

5 out of 5
I saw one termite inside the room , otherwise is very clean.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Regards the team at Sails Port Macquarie by Rydges

Thank you for your review. All feedback is appreciated and taken on board.

5 out of 5
Clean , nicely set out room. Friendly staff at check in and bar. Nice, family friendly atmosphere.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Regards the team at Sails Port Macquarie by Rydges

Hello, We are delighted to hear our staff made your stay great. We agree, we have a great atmosphere here at the hotel, especially at holiday time.

4 out of 5
Friendly and helpful staff in a newly refurbished hotel

Posted by on 15 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by The team at Sails Port Macquarie by Rydges

Hello anonymous, we are glad to hear you like our renovations. We think they are great also. Thank you for your review.

5 out of 5
CLEAN FRESH LOOK HEATED POOL WOULD BE IDEAL FOR ALL SEASONS TOO EXPENSIVE FOR THE FOOD IN THE ROOM

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Hotel Management

Dear Anonymous, Thank you for taking the time to review your stay. I was delighted to read that you had such an enjoyable stay at our hotel and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

About the Sails Port Macquarie - By Rydges

Location 20 Park Street, Port Macquarie, NSW 2444

Property Features

There's a restaurant on site. WiFi is free in public spaces. Sails Port Macquarie - By Rydges offers its guests an outdoor pool and a spa tub. The business-friendly Sails Port Macquarie - By Rydges also features tour or ticket assistance, a garden, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4-star Port Macquarie hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 2 levels
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Port Macquarie, NSW (PQQ) (5 km / 3.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sails Port Macquarie - By Rydges offers 92 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

The Boathouse – This beachfront restaurant specialises in fusion cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 28.00 and AUD 28.00 for adults, and AUD 28 and AUD 28 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sails Resort Port Macquarie Rydges
  • Sails Resort Rydges
  • Sails Port Macquarie Rydges Hotel
  • Quality Resort Sails Hotel Port Macquarie

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.