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3.9 out of 5

"friendly staff nice and clean comfortable bed walking distance to city good value. " More

By a verified traveller on Tue 14 Aug 2018

Hotel Description

Palm Court Motor Inn puts you in the heart of Port Macquarie, within just a 10-minute stroll of St Thomas Anglican Church and Glasshouse Cultural Centre. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

All 20 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers and hairdryers. In-room dining is easy with amenities like fridges and room service. Select Comfort beds, phones and irons/ironing boards are also available.

This business-friendly motel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include laundry facilities, luggage storage and a front desk safe.

Sights within a 20-minute walk of this 3.5-star Port Macquarie motel include Port Macquarie Museum and Town Beach.

Basic Twin Room, No Balcony, Upstairs

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$91 per night

Family Suite, 2 Bedrooms, Balcony, Riverside

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Twin Room, Balcony, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room, Courtyard Area

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Queen Room with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Queen, No Balcony, Upstairs

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palm Court Motor Inn ratings based on 207 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palm Court Motor Inn

Everyone (134) Couples (48) Family (24)
5 out of 5
great room ,close to everything,parking is good and secure , very clean

Posted by on 15 May 2019

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Comment from Hotel Management

16 May 2019 by cheryl

Your response is very welcoming and greatly appreciated. A huge thank you

4 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

13 May 2019 by Guest Services

Thank you for your feedback. We really do appreciate it.

4 out of 5
Needs a facelift. Located in a great spot...we walked to everything

Posted by on 27 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by cheryl

The motel is conveniently located right in the CBD. We are currently undergoing a facelift, there have been quite a few changes to How the motel looks, with the new owners having spent further plans to refurbish the interior. Thank you for your feedback and it is important to us.

3 out of 5
Staff were not interested, premises was dirty and broken down. Balcony was terrible, dirty and unsafe broken and missing tiles and all. No screen door, no fan in bathroom, mould stained shower Not worth what we paid

Posted by on 23 Apr. 2019

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Comment from Hotel Management

3 May 2019 by cheryl

We appreciate your feedback and taking the time in doing so, we would like to apologize, also to let you how disappointed to hear you were not happy with your stay. The motel is under new ownership with plans to refurbishing all rooms. Also the staff will be advised of your comment as our guests are important to us.

4 out of 5
Our stay was great and we appreciate that renovations are in progress but our room was looking very tired and outdated.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by cheryl

We appreciate your honesty and understanding. Thanking you

4 out of 5
Currently small areas of renovation. These are not a significant issue. Should be good in the long term.

Posted by on 6 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by cheryl

Thank you for your understanding and patience with the renovations in progress. We do apologize for any inconvenience during these times, as to make the improvements, the work needs to be completed. Very exciting to see the new look for the motel & refurbishing of rooms.

1 out of 5

Posted by on 3 Apr. 2019

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Comment from Hotel Management

3 Apr. 2019 by cheryl

Your feedback is important to us and we are very disappointed to hear that your stay here recently wasn't to your liking. The motel is underway with receiving a makeover and we apologize to our guests for any inconvenience. We are however very excited to see the changes for the motel's new look.

5 out of 5
Very helpful in late night accommodation ,service was quick and helpful, and i got everything i asked for thank you palm cove

Posted by on 29 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Sarah

Thank you for your review! we are happy to hear that you enjoyed your stay here at Palm Court. Warm Regards Reception

4 out of 5
So close to town, town green, beautiful walks. Renovations in progress - access via stairs uncomfortable and hard. Parking awkward. Please put tissues in rooms.

Posted by on 19 Mar. 2019

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Comment from Hotel Management

20 Mar. 2019 by Reception

We really appreciate the feedback thank you.

2 out of 5
Good Location, but hotel room pretty well worn & looking tatty ..hotel foyer update looking good. Room 14, cleaniness thru the tatty seemed ok (but could do with good Vac), couple of small equipment issues. Bedding clean & comfortable. Balcony smallish & acouple of mixed seat types, view to water ok (across road etc) & being closer to road noise was an issue (also in room with door open, but ok closed) Inter- room noise noticable (chatter stopped about 1am) along with cig smoke from other balconies. Hall to rooms over looks pool, which could be a nice outlook except windows filthy. Beware, the room description & photos are not accurate ie I viewed a queen or twin 30m2 room, balcony & water views re bed, table & 2 chairs, & setee, but it was crowded with an extra single bed, and measured just 288sqft (26m2) ..so didn't really get what I thought I had booked ? (disappointed) I've had better accomodation for less, so consider your options & especially satisfy the room description/photos accurate to your request before booking.

Posted by on 31 Jan. 2019

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Comment from Hotel Management

1 Feb. 2019 by cheryl

We would like to thank you for your feedback it is valued and as a guest very important to us. We were disappointed to hear your stay did not meet your expectations, we do apologize and to hope you will give us another chance in the future, if you are in the area to come and see the changes made as the new owners continue with the motels make-over. Rooms will be newly up-dated commencing this year as well as descriptions, websites and images. The motel is in an ideal location and our staff do a great job to ensure high cleaning standards whilst work is in progress.

Property Features

There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, tour or ticket assistance, and laundry facilities are also featured at the business-friendly Palm Court Motor Inn. Self parking is free. This 3.5-star Port Macquarie motel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • Built in 1975
  • Dining venue
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Macquarie, NSW (PQQ) (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Palm Court Motor Inn offers 20 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Beds feature Select Comfort mattresses. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Palm Court Motor Inn has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 20.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Court Motor Inn Port Macquarie
  • Palm Court Motor Inn
  • Palm Court Motor Port Macquarie
  • Palm Court Motor

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.