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4.6 out of 5

"Great views of the beach. Close to the main city centre " More

By a verified traveller on Mon 03 Sep 2018

Hotel Description

At Mantra The Observatory you'll be within steps of Port Macquarie Astronomical Association Observatory and Town Beach. Highlights at this aparthotel include a restaurant, an indoor swimming pool and free self parking.

Each apartment features free WiFi, a balcony and a flat-screen TV. A coffee/tea maker, a hairdryer and an iron/ironing board are also available.

A day of pampering can include massages and facials. The seafood restaurant, Scampi's Seafood, is open for lunch and dinner. For a drink, you can stop by the aparthotel's own bar/lounge. Enjoy the spa tub and sauna. Added amenities include free WiFi in public areas and a coffee shop/café.

With a stay at this 3.5-star Port Macquarie aparthotel, you'll be 6 km (3.7 mi) from Lighthouse Beach.

Ocean View Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$158 per night

1 Bedroom Courtyard View Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Park View apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

2 Bedroom Ocean View Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

1 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Garden Terrace Apartment (Stair Access Only)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Mantra The Observatory ratings based on 401 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mantra The Observatory

Everyone (185) Couples (162) Family (53)
4 out of 5
A microwave in the room would have been amazing and maybe a knife sharper than a bread and butter knife would be handy but other than that my stay was great! Thank you!!

Posted by on 13 May 2019

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Comment from Hotel Management

15 May 2019 by Amy

Thank you for your lovely review. I am pleased to hear that you enjoyed your stay. if you choose to stay with us again, I would recommend booking a 1 bedroom ocean view apartment, which has a full kitchen. I hope you enjoyed your time in Port Macquarie.

5 out of 5
Great staff, super friendly and the room was immaculate.

Posted by on 6 May 2019

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Comment from Hotel Management

11 May 2019 by Tracey

Thank you for your lovely review. We are pleased to hear that you enjoyed your stay. We do hope that you will choose to stay with us again soon.

3 out of 5
Rooms are getting quite dated and need some colour and new furniture and soft furnishings.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Tracey

Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. We are pleased that you enjoyed the location and we hope the rest of your trip was enjoyable.

5 out of 5
Able to walk to shops and restaurants. Not for those that don't walk much though. Great cafe close by for breakfast.

Posted by on 5 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Tracey

Thank you for your lovely review. We are pleased to hear that you enjoyed your stay. We do hope that you will choose to stay with us again soon.

4 out of 5
Very clean room. Great pool and spa. We stayed in the garden terrace side. Great street access but couldn’t work out how to get to the pool without going through the car park

Posted by on 27 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Tracey

Thank you for your lovely review. We are pleased to hear that you enjoyed your stay in the garden terrace. We do hope that you will choose to stay with us again soon.

4 out of 5
Fantastic position, great view. Lacking room service.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Tracey

Thank you for your lovely review. We are pleased to hear that you enjoyed your stay. We do hope that you will choose to stay with us again soon.

4 out of 5

Posted by on 20 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Tracey

Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your stay. We do hope that you will choose to stay with us again soon.

5 out of 5
The staff are incredibly friendly, professional & attentive to your needs. Front of house staff inclusive of housekeeping could not have made my stay more comfortable. Tracey the manager is a credit to mantra as are her staff at the Port Macquarie Observatory. The only negative would be, one of the apartments (owner occupied) was very tired, rundown & outdated. I was moved to another apartment which was lovely. I was recovering from major surgery and would not had wanted to be anywhere else for some R & R than at the Mantra Port Macquarie observatory. Thank you Tracey & team. Simone

Posted by on 23 Feb. 2019

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Comment from Hotel Management

1 Mar. 2019 by Tracey

Thank you for your wonderful review. I am so pleased that my team and I were able to make your stay enjoyable and relaxing. I will pass along your kind feedback to the rest of the team.

5 out of 5
Lift broke down, which was the fault of no one, but we did have to carry our luggage down a floor as we were leaving.

Posted by on 23 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Tracey

Thank you for your lovely review. We are pleased to hear that you enjoyed your stay. I apologise for any inconvenience caused when the lift was out of action, unfortunately it was out of our control but was back and running quite quickly. Our reception team is always happy to assist with luggage. We do hope that you will choose to stay with us again soon.

4 out of 5
Great location opposite beach with excellent restaurant and cafe in complex.

Posted by on 20 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Tracey

Thank you for your lovely review, we are pleased that you enjoyed your stay and the location. We are so lucky to be located so close to Town Beach. We do hope that you will stay with us again soon.

Property Features

Mantra The Observatory offers its guests an indoor pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Mantra The Observatory also features dry cleaning/laundry services and a lift. Self parking is free. This 3.5-star Port Macquarie aparthotel is smoke free.

  • 84 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Dry cleaning
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Macquarie, NSW (PQQ) (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Mantra The Observatory offers 84 forms of air-conditioned accommodation with coffee/tea makers and designer toiletries. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and a hairdryer. This Port Macquarie aparthotel provides complimentary wireless Internet access.

  • Private balcony
  • Flat-screen television
  • Coffee maker
  • Kitchenware
  • Hairdryer
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Scampi's Seafood – This seafood restaurant serves lunch and dinner.

Milkbar Town Beach – This Cafe only serves breakfast. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 7 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:30 AM-7 PM
  • Saturday-Sunday: 8 AM-7 PM

Guests booked in a breakfast inclusive rate plan receive a breakfast pack with ingredients to cook their own breakfast.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 7 PM
  • Saturday - Sunday: 8 AM - 7 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Observatory Hotel Port Macquarie
  • Observatory Hotel
  • Observatory Port Macquarie
  • Observatory
  • Observatory Resort Port Macquarie
  • The Observatory Hotel Port Macquarie
  • Observatory Aparthotel Port Macquarie
  • Mantra Observatory Aparthotel Port Macquarie
  • Mantra Observatory Aparthotel
  • Mantra Observatory Port Macquarie
  • Mantra Observatory

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.