4.7 out of 5

"Great location, close to beach and shops. 1 bedroom apt was comfortable, spacious and nicely furnished. The staff where friendly and helpful. I was ve ... " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A luxury stay in Port Macquarie awaits you at Macquarie Waters Boutique Apartment Hotel. Within steps you'll find Port Macquarie Museum and Port Macquarie Courthouse. Highlights at this property include 2 spa tubs, a restaurant and an outdoor swimming pool.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a furnished balcony and a coffee/tea maker. Room service, free newspapers and an iron/ironing board are also available.

The restaurant, The Corner Restaurant, is open for breakfast and lunch. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Port Macquarie property, you'll be 6.7 km (4.2 mi) from Lighthouse Beach.

Small Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$154 per night

Apartment, 2 Bedrooms, Water View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Spa View Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Macquarie Waters Boutique Apartment Hotel ratings based on 627 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Macquarie Waters Boutique Apartment Hotel

Everyone (262) Couples (279) Business (1) Family (85)
3 out of 5
Reception staff were excellent. Property is tired and needs a freshen up. Clean dust off fans and walls, steam clean carpets, adjust curtains so they close properly and fix water damaged skirting boards.

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by Manager

Thank you for your review on your recent stay at Macquarie Waters. We are so pleased to hear that our reception team were excellent. We thank you for your feedback in relation to your room, as 4.5 star property we want to remain at a high standard and will ensure that the points you have mentioned are rectified. To ensure that we action these points, could you please call the hotel and advise us on what room you stayed in? We thank you again for your time and feedback and hope that you will return in the future and that we will be able to create a memorable Macquarie Waters moment. Kind regards, Jessica (Hotel Manager

5 out of 5
Great location. Apartment had everything we needed in it.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

10 May 2019 by Manager

Thank you for your review. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you again in the future. Kind regards, Macquarie Waters Management

5 out of 5
There was nothing to dislike about our stay at this hotel. Loved the room in all aspects. Greeted by friendly staff and also received an upgrade which was appreciated.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Manager

Thank you for your review on your recent stay with us. We are so pleased to hear that you enjoyed your stay and that you loved every aspect of your stay. We look forward to welcoming you again soon. Best Wishes, Management

3 out of 5

Posted by on 6 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Manager

Thank you for your review. We are pleased to hear that you enjoyed your stay. Please let us know how we can better serve you in the future. Kind regards, Management

4 out of 5

Posted by on 31 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Manager

Thank you for your review. We are glad to hear that you enjoyed your stay. We hope to see you again one day. Best Wishes, Management

5 out of 5
Great location hotel itself was clean comfy staff were Friendly

Posted by on 31 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Manager

Thank you for your review. We are delighted to hear that you enjoyed your stay and the location and comfort of Macquarie Waters. We hope to see you again one day. Best Wishes, Management

5 out of 5
Didn’t like the outdoor chairs being dirty They needed cleaning before we could sit down

Posted by on 10 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Manager

Thank you for your review and feedback. We will ensure that we pay more attention to cleaning the tables and chairs on the balconies for our guests arrival. We hope to see you again one day. Management

5 out of 5
Well located, helpful and friendly staff. Not all rooms (including ours) have water views.

Posted by on 7 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Manager

Thank you for your review, we are so pleased to hear that you enjoyed your stay. We will certainly pass on your feedback to our wonderful staff they will be very pleased to hear. When you next return to Port Macquarie please give us a call and we can see what rooms we have available that they have a nice outlook that what you experienced on this stay. We hope to see you again soon. Kind regards. Management

3 out of 5

Posted by on 7 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Manager

Thank you for your review, we are pleased to hear that you enjoyed your stay. Please let us know how we can better serve you in the future. Kind regards, Management

5 out of 5
My stay was booked on the day and the place was central and in good condition, i was pleased with the whole booking and service

Posted by on 5 Feb. 2019

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Comment from Hotel Management

7 Feb. 2019 by Manager

Thank you for your 5 star review. We are so pleased to hear that you enjoyed your last minute stay. We hope to see you again one day. Best regards,

About the Macquarie Waters Boutique Apartment Hotel

Location 11 Clarence Street, Port Macquarie, NSW 2444

Property Features

Macquarie Waters Boutique Apartment Hotel offers its guests 2 hot tubs and an outdoor pool. There's a restaurant on site. You'll find a business centre on site. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and concierge services are also featured at the luxury Macquarie Waters Boutique Apartment Hotel. Self parking is free. This 4.5-star Port Macquarie apartment is smoke free.

  • 49 guestrooms or units
  • Dining venue
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Macquarie, NSW (PQQ) (5.9 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Macquarie Waters Boutique Apartment Hotel offers 49 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Rooms open to furnished balconies. LCD televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Corner Restaurant – This restaurant serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site along with an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-7 PM
  • Saturday-Sunday: 8 AM-4 PM
If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation.

Reception hours on public holidays are 8 AM-4 PM.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 per person (approximately)
  • Rollaway bed fee: AUD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macquarie Waters Boutique Apartment Hotel
  • Waters Boutique Apartment Hotel
  • Macquarie Waters Boutique
  • Waters Boutique

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.