Overall we had an enjoyable holiday although the apartment fell below expectations given the daily rate. It wasn't clear before we paid that the room was not managed by the hotel but owned and administered by a nearby holiday letting agency.
Consequently, although we had access to all hotel facilities we could not charge to our account but instead had to pay as we go.
The room required a re-clean a day after we checked in because it was not up to standard bearing in mind that the daily rate was almost the same as the rest of the similar type rooms in the hotel and which included breakfast. Our rate excluded breakfast.
However the room was comfortable and had very nice beach views.
Pros: Hotel staff were very friendly and helpful regularly resetting the electronic room key that did not work on arrival and after three days into our stay
Cons: The room could have been cleaner and more toiletries (eg spare toilet roll) provided. The iron and ironing board were both in poor condition.
Location: Close to the beach and Port Douglas town centre with shops, restaurants and reef marina all within easy walking distance.