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4.3 out of 5

"We love it here... we'll be back. " More

By a verified traveller on Mon 04 Dec 2023

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Hotel Description

At Ramada Resort by Wyndham Port Douglas you'll be within just a 10-minute stroll of Four Mile Beach and Four Mile Beach Park. Highlights at this resort include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include massages, body wraps, and mani/pedis. The bistro, 3 Sixteen Bar and Bistro, is open for breakfast, lunch, and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers as well as access to bike rentals and yoga classes. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Port Douglas resort include Wildlife Habitat and Vie Spa Port Douglas.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$197* Per night/room 27 Mar. - 28 Mar.

Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orchid Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada Resort by Wyndham Port Douglas ratings based on 351 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Resort by Wyndham Port Douglas

Everyone (152) Couples (128) Family (68)
4 out of 5

Posted by on 20 Jan. 2024

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Comment from Hotel Management

17 Feb. 2024 by Guest Relations

We are glad you enjoyed your stay with us and we look forward to seeing you again! Cheers.

5 out of 5
We love it here... we'll be back.

Posted by on 4 Dec. 2023

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4 out of 5

Posted by on 1 Dec. 2023

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5 out of 5
Excellent resort will be going back !

Posted by on 27 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by Guest Relations

Thank you for your review, we look forward to seeing you next time!

4 out of 5
a

Posted by on 24 Sep. 2023

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Comment from Hotel Management

25 Sep. 2023 by Guest Relations

Thank you for your feedback, we are glad you enjoyed your stay! See you next time.

4 out of 5
no cooking facilities

Posted by on 29 Aug. 2023

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Comment from Hotel Management

23 Sep. 2023 by Guest Relations

Thank you for your feedback.

4 out of 5

Posted by on 20 Aug. 2023

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Comment from Hotel Management

26 Aug. 2023 by Guest Relations

Thank you for your feedback, we look forward to having you stay with us again! Cheers.

4 out of 5
Ramada was a comfortable, easy going resort with a really nice setting and great facilities. The staff were always friendly and very helpful. Would always consider staying there again if going back to Port Douglas.

Posted by on 28 Jul. 2023

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Comment from Hotel Management

29 Jul. 2023 by Guest Relations

Thank you for your lovely review, we look forward to seeing you next time! Cheers.

3 out of 5
We couldn’t sleep due to the thin walls. You can hear people shower, talk, babies cry, you name it. If someone does it and you have an adjoining room you are going to know about it as the walls are not insulated enough. One night we listened to our neighbour pee. We asked reception for a room change or ear plugs but they had a hard no policy. We had to just cop it. Two nights of no sleep, so we were glad we were out of there at the end. Such a shame as the facilities and the access to the beach was great. Only a 35 minute beach walk to town and the pool was nice. I’d avoid if you are needing to unwind.

Posted by on 25 Jun. 2023

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Comment from Hotel Management

10 Jul. 2023 by Guest Services

Hi Amber, I am sorry that we were unable to accommodate a room change for you during your stay with us. Thank you for the feedback, we appreciate it as it helps us to improve on our service.

5 out of 5
It is a great place to stay, specially if you have your own transport, it’s about 2km from the shops area. Like the heated pool surrounded by tropical plants. Relaxing poolside dining area. Nice food.

Posted by on 27 May 2023

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Comment from Hotel Management

27 May 2023 by Guest Relations

Thank you so much for your feedback, we are glad you enjoyed your stay. Looking forward to having you back next time. Cheers!

About the Ramada Resort by Wyndham Port Douglas

Location 316 Port Douglas Road, Port Douglas, QLD 4877

Property Features

Ramada Resort by Wyndham Port Douglas offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Ramada Resort by Wyndham Port Douglas. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Port Douglas resort.

  • 51 guestrooms or units
  • 3 levels
  • 4 buildings
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Ramada Resort by Wyndham Port Douglas offers 51 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:00 AM.

3 Sixteen Bar and Bistro - This poolside bistro serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Ramada Resort by Wyndham Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 7–25 for adults, and AUD 7–25 for children
  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Ramada Resort
  • Ramada Port Douglas
  • Ramada Resort Port Douglas
  • Mercure Port Douglas
  • Treetops Port Douglas
  • Port Douglas Mercure
  • Ramada Resort Port Douglas Hotel Port Douglas
  • Ramada Resort Wyndham Port Douglas
  • Ramada Wyndham Port Douglas
  • Mercure Port Douglas
  • Treetops Port Douglas
  • Port Douglas Mercure
  • Ramada By Wyndham Port Douglas
  • Ramada Resort by Wyndham Port Douglas Resort
  • Ramada Resort by Wyndham Port Douglas Port Douglas
  • Ramada Resort by Wyndham Port Douglas Resort Port Douglas

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.