- Check-in time starts at 3:00 PM
- Minimum check-in age is: 18
- Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
DoubleTree by Hilton Pointe Claire Montreal Airport West offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
- Children stay free
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Property Registry Number – 576531
- Number of children who can stay for free – 5
- Debit cards not accepted
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Car not required
- LGBTQIA friendly
- Children stay free - maximum age 17
- Property is cleaned with disinfectant
- Protective clothing is not available for guests
- Guests are provided with free hand sanitiser
- Contactless check-in is not available
- Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
- Property confirms they are implementing enhanced cleaning measures
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Contactless food service / room service is not available
- Reservation is not required for facilities on site
- Property follows sanitisation practices of Ecolab (3rd party expert - Global)
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Property does not offer on-site COVID-19 testing
- Property does not require health documentation at check-in
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately CAD 25 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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