The genuine love, care, and service we received at Fenomen Plitvice was like nothing we have ever experienced. They thought of everything to make our stay unforgettable. From the moment we arrived, we were warmly greeted and knew we were somewhere special. Leo was so incredible. He was fabulous with our babies, and assisted us in every manner possible when we arrived with two flat tires. He made our stressful moment something beautiful through his kindness.
Aside from the exceptional service, the resort blends luxury and wilderness perfectly. The quaint wooden houses/cabins are nestled into the woods within walking distance to the majestic waterfalls and located conveniently in the heart of Plitvice Lakes National Park.
We selected the one bedroom apartment with a king bed (and were in room no. 1). Our room was spacious, lovely, and elegantly decorated with wood furnishings. There was a large living area with a pullout sofa (that was already set up for us as they knew we were traveling with a 3 year old), a fireplace (our 3 year old's favorite part!!), a small kitchen area, and a table with four chairs, and then a separate spacious bedroom with a long and comfy king size bed with a connecting bathroom. Pack n Plays were available (which is a huge perk and essential for a comfortable stay with a baby). The blackout curtains in our room worked!
Staying at this hotel was just an all around incredible experience with the best service we have ever experienced at any resort.