This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.Learn more and adjust settings.
A luxury stay in the heart of Playa del Carmen awaits you at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive. Within steps you'll find Quinta Avenida and Mamitas Beach within a short 5-minute stroll. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.
A relaxing day at Okom can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. Lobby bar is the hotel's own bar. Enjoy the outdoor swimming pool, gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking.
Attractions within a short walk of this 4.5-star Downtown Playa del Carmen hotel include Playa del Carmen Main Beach and within a 20-minute walk you'll find Playa del Carmen Maritime Terminal.
Activities/services from independent operators not included
Transport to off-site activities not included
Off-site tours not included
All meals served buffet style
Buffet and à la carte dining
All available beverages included
Property Features
Some rates at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A business center and meeting rooms are available. A fitness center, a sauna, and a rooftop terrace are also featured at the luxury The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.
1 building
120 guestrooms or units
4 levels
3 dining venues
2 bars or lounges
Meeting rooms
Built in 2018
Deli
Terrace on the roof
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Gift shop
Elevator
Smoking in designated areas
Bar by the pool
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Parking: Free valet parking and self parking
Room Amenities
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive offers 120 air-conditioned accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Private balcony (furnished)
Sitting area
IPod dock
Flat-screen television
Cable channels
Microwave
Coffee maker
Shower
Rainfall showerhead
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
28 - Onsite buffet restaurant.
Asiatico - Onsite fine-dining restaurant. Open select days.
Cachito - Onsite fine-dining restaurant. Open select days.
Lobby bar - Onsite bar. Open daily.
Roof 28 - Onsite rooftop bar. Open daily.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 4
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Swedish massage
Steam room in spa
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.
No rollaway/extra beds available
No cots (infant beds) available
Service animals not allowed
Minimum guest age is 18
Caters to adults only
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Property confirms they are implementing guest safety measures
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Reservations are required for on-site COVID-19 testing
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: USD 1.96 per accommodation, per night
Resort fee: USD 12 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately USD 10 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Reef 28 All Inclusive Adults All-inclusive property
Reef 28 All Inclusive Adults Playa del Carmen
Reef 28 All Inclusive Adults
Reef 28 All Inclusive Adults All-inclusive property
Reef 28 All Inclusive Adults Playa del Carmen
Reef 28 All Suites Gourmet All Inclusive Adults Playa del Carmen
All-inclusive property The Reef 28 All Inclusive - Adults Only
The Reef 28 All Inclusive - Adults Only Playa del Carmen
The Reef 28 All Inclusive Adults Only
Reef 28 All Suites Gourmet All Inclusive Adults
The Reef 28 All Inclusive Adults Only
The Reef 28 Inclusive
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
There was an error importing /Playa-del-Carmen-Hotels-The-Reef-28-Hotel-&-Spa---Luxury-Adults-Only---All-Suites---With-Optional-All-Inclusive.h18722766-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Playa-del-Carmen-Hotels-The-Reef-28-Hotel-&-Spa---Luxury-Adults-Only---All-Suites---With-Optional-All-Inclusive.h18722766-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has a free self car park and free valet parking.
Yep, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive is a short 3-minute walk from Mamitas Beach.
Yep, Okom is available for guests. It has a spa tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.
Yep, and guests recommend it! The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive features a full-service spa, an outdoor pool and 3 restaurants.
A hot tub and romance packages, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive.
No, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive is an adults-only property.
Yeah, buffet breakfast is served daily between 7:00 AM and 11:00 AM.
No, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive does not offer an airport shuttle service.
Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is noon.
No, pets and service animals are not allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
