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4.3 out of 5

"Only had a jug and small fridge.no toaster as well. No microwave. " More

By a verified traveller on Sat 20 Jan 2024

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Hotel Description

At Riverside Hotel Marlborough you'll be within a short 5-minute stroll of ASB Theatre Marlborough and Marlborough Convention Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

Enjoy the gym, seasonal outdoor swimming pool, and kids' swimming pool. Business amenities include meeting rooms, conference space, and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also RV/bus/truck parking, along with the convenience of free train pick-up service.

Sights within a 15-minute walk of this Mayfield hotel include Pollard Park and Seymour Square.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$124* Per night/room 1 Apr. - 2 Apr.

Superior King Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Loft

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive - Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riverside Hotel Marlborough ratings based on 134 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riverside Hotel Marlborough

Everyone (53) Couples (69) Business (1) Family (8)
4 out of 5
Only had a jug and small fridge.no toaster as well. No microwave.

Posted by on 20 Jan. 2024

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Comment from Hotel Management

23 Feb. 2024 by Riverside Hotel

Hi Bryan Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

4 out of 5

Posted by on 30 Dec. 2023

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Comment from Hotel Management

17 Jan. 2024 by Riverside Hotel

Thank you for your review and for choosing the Riverside Hotel Marlborough for your stay in Blenheim. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel.

5 out of 5
The Manager was very friendly and helpful. Also the chef from the restaurant, kindly organised more seating for us when the restaurant was fully booked. Thank you.

Posted by on 16 Nov. 2023

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Comment from Hotel Management

21 Nov. 2023 by Riverside Hotel

Hi KathyThank you for your review and for choosing the Riverside Hotel Marlborough for your stay in Blenheim. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel.

4 out of 5
Stayed in new wing. very comfortable.

Posted by on 7 Aug. 2023

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Comment from Hotel Management

20 Aug. 2023 by kerry

Thank you for staying with us,we do appreciate your business.

4 out of 5
Good location

Posted by on 29 Jul. 2023

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Comment from Hotel Management

20 Aug. 2023 by kerry

We appreciate you taking time to review us

5 out of 5
Quiet forgot was i a motel

Posted by on 22 Jun. 2023

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Comment from Hotel Management

20 Aug. 2023 by kerry

Thank you for your review.We appreciate your business.

4 out of 5

Posted by on 5 Mar. 2023

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3 out of 5
Lack of of staff an issue - no breakfast available on last morning. Staff situation caused by difficulty in getting staff. Room ok but shady and not that roomy. Still waiting for response explaining why we have been over-charged by $100. Refer to email sent 7 October.

Posted by on 18 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by kerry

Hi John.Unfortunately as we discussed by phone your group had a special rate that included breakfast.Your booking was via expedia and while you received a cheaper room rate it did not include breakfast,The difference was the extra 100 as we explained.Im very sorry that we still have staffing issues,myself had just worked 43 days straight but unfortunately i had to take 3 days off during your stay,im very sorry i was not here.

5 out of 5
Lovely staff, very clean and convenient location. Japanese restaurant on site was delicious.

Posted by on 4 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by kerry

Thank you for your great review

3 out of 5

Posted by on 26 Sep. 2022

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Comment from Hotel Management

29 Jan. 2023 by Riverside Hotel Marlborough

Thank you for your review and for choosing the Riverside Hotel Marlborough for your stay in Blenheim

About the Riverside Hotel Marlborough

Location 20 Nelson St, Blenheim, 7301

Property Features

Riverside Hotel Marlborough offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Riverside Hotel Marlborough. Free self parking is available. This Blenheim hotel is smoke free.

  • 1 building
  • 1 floor
  • 30 guestrooms or units
  • Meeting rooms
  • Built in 1988
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Riverside Hotel Marlborough offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets. A pillow menu is available. 27-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Blenheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Riverside Hotel Marlborough has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 6:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 26.50 for adults and NZD 15.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Marlborough
  • Quality Hotel Marlborough Blenheim
  • Quality Marlborough
  • Quality Marlborough Blenheim
  • Quality Hotel Marlborough Blenheim, New Zealand
  • Copthorne Hotel Blenheim
  • Quality Hotel Marlborough
  • Riverside Marlborough Blenheim

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in November and close in March.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.