4.2 out of 5

"Stayed for a week in a friendly atmosphere. Due to this location was able to complete the business I had with a minimum of fuss and was then able to ... " More

By a verified traveller on Sun 20 May 2018

Enter dates to see availability

Hotel Description

At Best Western Ambassador Motor Lodge you'll be within just a 10-minute stroll of Hervey Bay Historical Village Museum and WetSide Water Education Park. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

LCD TVs with cable channels are featured in all 21 rooms, and you can enjoy free WiFi, coffee/tea makers and ceiling fans. Fridges and room service make in-room dining convenient. Hairdryers, irons/ironing boards and desks are also available.

The restaurant, Ambassadors, serves international cuisine and is open for dinner. The motel's own bar/lounge is a nice place to enjoy a drink. Business travellers can take advantage of a meeting room and a business centre. Other amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available.

With a stay at this 3.5-star Pialba motel, you'll be 39.8 km (24.7 mi) from Lake McKenzie.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108 per night

Superior Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Non Smoking (1 Bedroom - Multiple Beds)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Ambassador Motor Lodge ratings based on 126 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Ambassador Motor Lodge

Everyone (62) Couples (35) Family (29)
4 out of 5

Posted by on 11 May 2019

Was this review helpful to you?
3 out of 5

Posted by on 11 May 2019

Was this review helpful to you?
4 out of 5
A safe and comfortable stay with access to all local amenities.

Posted by on 18 Jan. 2019

Was this review helpful to you?
5 out of 5
It had plenty of space, room was clean, staff work be friendly and helpful

Posted by on 1 Jan. 2019

Was this review helpful to you?
4 out of 5

Posted by on 31 Dec. 2018

Was this review helpful to you?
4 out of 5

Hotel central location to beaches and shops.

Pros: Friendly service Good meals if eating inhouse. Comfortable rooms
Location: Location right on beachfront within easy driving distance to restaurants other beaches and most activities. All major shops nearby.
Stayed for a week in a friendly atmosphere. Due to this location was able to complete the business I had with a minimum of fuss and was then able to enjoy what Hervey Bay had to offer for the rest of the time.

Posted by , from Melbourne on 20 May 2018

Was this review helpful to you?
Comment from Hotel Management

29 Jun. 2018 by Manager

Thank you for your feedback, we are glad you enjoyed your stay with us. We hope to see you again.

4 out of 5

Nice motel

Comfortable, spacious and clean. Great location &;friendly staff.

Posted by on 4 Apr. 2018

Was this review helpful to you?
4 out of 5
I have stayed in just about every hotel in Hervey Bay and this is one that I would use again.

Posted by on 1 Apr. 2018

Was this review helpful to you?
4 out of 5

Nice Motel, good position

I had a good couple of nights. The staff were friendly and my room was comfortable and spacious.

Posted by on 31 Mar. 2018

Was this review helpful to you?
5 out of 5

Amazing for price

The lady at the front desk went out of her way to make s feel welcome. The room size was huge!! We were very happy about the location as we were going to a get together at the rsl. So it was a 5 min walk away. Will stay again.

Posted by , from brisbane on 5 Nov. 2017

Was this review helpful to you?

About the Best Western Ambassador Motor Lodge

Location 296 Esplanade, Pialba, QLD 4655

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 01 February until 28 February:

  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Best Western Ambassador Motor Lodge. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Pialba motel.

  • 21 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (9.8 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Ambassador Motor Lodge offers 21 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Microwave available
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Ambassadors – This restaurant specialises in international cuisine and only serves dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 8 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 2 PM-8 PM
  • Saturday-Sunday: 2 PM-6 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Reception hours are 8 AM to noon and 2-6 PM weekends and public holidays. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 2 PM - 8 PM
  • Saturday - Sunday: 2 PM - 6 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Ambassador Motor Lodge Pialba
  • Best Western Ambassador Motor Lodge
  • Best Western Ambassador Motor Pialba
  • Hervey Bay Best Western
  • BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
  • Best Western Hervey Bay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.