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Room type

Grand Deluxe

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Grand Jacuzzi

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Grand Room, Pool Access

Max Occupancy: 3 guests (up to 2 children, 2 infants)


Get an overview of this hotelFamily-friendly hotel with 11 outdoor pools and restaurant

A family-friendly stay in Karon awaits you at Sugar Palm Grand Hillside. Within a 20-minute stroll, you'll find Kata Porpeang Market and Dino Park Mini Golf. Highlights at this hotel include 11 outdoor swimming pools, a restaurant, and free self parking.

All 106 rooms feature TVs with satellite channels, and you can enjoy free WiFi, balconies, and DVD players. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches include rainfall showerheads, bathrobes, and slippers. Separate bathtubs and showers, coffee/tea makers, and free bottled water are also available.

Hotel Amenities

Hotel Amenities

Sugar Palm Grand Hillside features 11 outdoor swimming pools, a sauna, a fitness center, and a children's pool. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This family-friendly hotel also offers a library, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sugar Palm Grand Hillside has designated areas for smoking.

  • Beach towels 
  • One meeting room 
  • Parking (limited spaces) 
  • Tours/ticket assistance 
  • Garden 
  • Poolside bar 
  • Number of floors - 9 
  • Year Built 2009 
  • Free newspapers in lobby 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 106 
  • Breakfast available (surcharge) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Number of outdoor pools - 11 
  • Designated smoking areas 
  • Computer station 
  • Library 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Pool sun loungers 
  • Free self parking 
  • Sauna 
  • Children's pool 
  • Fitness facilities 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Parking (limited spaces)

Room Amenities

  • Separate bathtub and shower 
  • Daily housekeeping 
  • Private bathroom 
  • Iron/ironing board (on request) 
  • Free bottled water 
  • DVD player 
  • Balcony 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Minibar (stocked, some free items) 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Rainfall showerhead 
  • Satellite TV service 
  • In-room safe 
  • Television 
  • Desk 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Day bed 
  • Free WiFi 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Baby Palm - This restaurant serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby 

Spa Services

  • Body scrubs 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed


The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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