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"Extremely welcoming and friendly staff at reception and in all areas of the resort. Even the traffic guard. " More

By a verified traveller on Mon 13 Mar 2023

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Hotel Description

At OUTRIGGER Surin Beach Resort you'll be within just a 5-minute stroll of Surin Beach and within 20 minutes of Bang Tao Beach. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and a poolside bar.

The restaurant, Nalu Bar & Grill, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of limited parking.

Within a 20-minute drive of this 4-star Choeng Thale hotel, attractions include Kamala Beach and Bangla Road.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$88* Per night/room 28 Apr. - 29 Apr.

Grand Suite, 1 King Bed with Sofa bed (Surin)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Pool View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Multiple Beds

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Balcony (Surin)

Bed Count 1 King Bed Maximum Occupancy 3 Max

OUTRIGGER Surin Beach Resort ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for OUTRIGGER Surin Beach Resort

Everyone (3) Couples (2)
5 out of 5
Extremely welcoming and friendly staff at reception and in all areas of the resort. Even the traffic guard.

Posted by on 13 Mar. 2023

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Comment from Hotel Management

11 Apr. 2023 by Kristy Green

Boyd, thank you for your glowing 5 star review regarding your recent stay with us at Outrigger Surin Beach Resort. Thank you also for highlighting our wonderful Outrigger hosts who provided friendly and personalized attention throughout your stay. They are truly the heart and soul of our resort.We hope to have the pleasure of welcoming you again soon!Kindest regards,Kristyon behalf of Outrigger Surin Beach Resort

1 out of 5
It was disappointing. The food options were not good, the beds were excruciatingly hard, our back were extremely sore, the top bar and restaurant was closed, the spa was not open. Staff were friendly and helpful.

Posted by on 18 Nov. 2022

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2 out of 5
Very old property, bed was terrible unclean looking private plunge pool room. Would not go back. Staff on other hand were wonderful and extremely helpful and friendly and professional

Posted by on 2 Jan. 2020

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2 out of 5
Nothing like the pictures....falling apart and no hot water.....never go back.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by Ning

Dear Sir Our sincerest apologies for all the inconveniences your face during stay with us we thank you for bringing these to our notice. We will have our concerned department look into these various comments and have rectified immediately. Warm regards, Sutapat S. Reservation Officer

3 out of 5

No Hot water

Pros: Rooms, location, and swimming pool was very clean.
Cons: Hot water in rooms and pool service would be great.
I stayed in Surin Terrace room, which was very spacious and well planned with big bathroom with Terrace area off bedroom overlooking pool. On cloudy days there was no hot water as advised by front office manager this was due to solar panel heating and no backup. Swimming pool was very clean but overcrowded. You I will returned to this property, however it is not a five-star property more a 3 1/2 Star boutique Hotel.

Posted by on 29 Sep. 2017

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5 out of 5

Superb and Beautiful Hotel

My husband & I plus our 2 boys stayed for 5 nights and we loved every minute of our stay. Hotel is beautiful and the staffs are super friendly, helpful and always willing to help. Surin Beach is across the road, shops & restaurants are next door so location is very convenient. We will definitely be returning to Manathai Surin when we return to Phuket. I highly recommend this hotel.

Posted by , from Australia on 8 Jul. 2017

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5 out of 5
Great service and boutique hotel in beautiful Surin beach!

Posted by on 23 Jun. 2016

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Property Features

OUTRIGGER Surin Beach Resort offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, tour/ticket assistance, and multilingual staff are also featured at OUTRIGGER Surin Beach Resort. Smoking is allowed in designated areas at this 4-star Choeng Thale hotel.

  • 60 guestrooms or units
  • 3 levels
  • 6 buildings
  • Built in 2016
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Parking (limited spaces) , Free parking nearby

Room Amenities

OUTRIGGER Surin Beach Resort offers 60 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Cable channels
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Nalu Bar & Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1250 per night.

Pet Policy

  • Pets and service animals are not allowed at OUTRIGGER Surin Beach Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Rollaway bed fee: THB 1250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manathai Surin Phuket Hotel Choeng Thale
  • Manathai Surin Phuket Choeng Thale

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.