4.4 out of 5

"This was our 3rd visit at the Ban Thai and they continue to impress. After the first two nights with noisy neighbours (undisciplined small children) ... " More

By a verified traveller on Mon 30 Jul 2018

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Hotel Description

You'll be connected to a shopping centre at Banthai Beach Resort & Spa, and within just a 10-minute stroll of Patong Beach and Bangla Road. Highlights at this beach resort include 3 outdoor swimming pools, 3 poolside bars and a full-service spa.

You can enjoy LCD TVs with DVD players, and all 290 rooms feature free WiFi, free bottled water and safes. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. Housekeeping is available on request.

A day of pampering can include Thai massages, body wraps and body scrubs along with access to the sauna and spa tub. The restaurant, The Port Phuket, serves Thai cuisine and is open for breakfast, lunch and dinner. With 4 bars/lounges to choose from, you can enjoy a drink at the resort. Enjoy the fitness centre, spa tub and sauna. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Patong resort, you'll be 1.1 km (0.7 mi) from Jungceylon Shopping Center and 4.8 km (3 mi) from Karon Beach.

Superior Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$82* Per night/room 26 Aug. - 27 Aug.

Deluxe Pool Access Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite, Pool View (Ground Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Pool Side Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Banthai Beach Resort & Spa ratings based on 42 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Banthai Beach Resort & Spa

Everyone (24) Couples (13) Family (3)
5 out of 5
The hotel was amazing, staff were so friendly and so beautiful, nothing was a hassle, very clean, the appearance of the hotel is beautiful both interior and exterior. Would definitely recommend this hotel to others

Posted by on 13 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Banthai Team

Thank you very much for taking the time to review our property. It will be a pleasure to have you with us again.

4 out of 5
My son sliced his foot open in the pool on a brokem tile. He needed 5 stiches. Banthai were kind enough to take us to and from the hospital plus move us to a ground floor room but it would beem nice if they offered to pay for the hospital bill as well. The staff were awesome.

Posted by on 3 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Banthai Team

Thank you very much for taking the time to review our property. It will be a pleasure to have you with us again.

2 out of 5
Service from staff was poor. Three requests in one day, were required to arrange room to be cleaned. Fire alarm went off twice in one night, 2.40am and 4.10 am, and continued for circa 10 minutes each time. Obviously a very broken sleep that night, with not any attempt at an apology from management. Hotel is currently under renovation, with constant jack hammering and other very loud construction noise.

Posted by on 24 May 2019

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Comment from Hotel Management

27 May 2019 by Banthai Team

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
Location. Very clean. Very helpful staff. Quiet Q

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Banthai Team

Thank you very much for taking the time to review our property. It will be a pleasure to have you with us again.

5 out of 5

3rd Time at the Ban Thai

Pros: Close to everything. Beachfront location but set back from road so quiet at night. Great staff and facilities.
Cons: Slight language barriers with reception counter staff. Not insurmountable, just a little frustrating but their English is better than my Thai
Location: Location is fantastic. Within walking distance to shopping and easy commute to attractions in TukTuk or taxi.
This was our 3rd visit at the Ban Thai and they continue to impress. After the first two nights with noisy neighbours (undisciplined small children) the staff happily moved us (2 groups of 2 Adults in 2 separate rooms) to another part of the hotel which was much quieter and a better room. We did the Thai cooking classes and also the cocktail making classes and would highly recommend them. Great value and good fun. Staff continue to be fabulous at the Ban Thai. Can't do enough for you and always going out of their way to help. Great location. Beachfront but set back from main Patong Beach road with security staff constantly patrolling. Always feel very safe at the Ban Thai. Free WiFi which worked very well 90% of time (couple of slow days in a 2 week period). Definitely stay here if we go to Phuket again.

Posted by on 30 Jul. 2018

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3 out of 5
Lots or Consturction work going on. Not provided with the correct room or facilities. Had to pay more for the correct and it was very tired. Would not recommend or stay there again

Posted by on 20 Jun. 2018

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5 out of 5
This hotel ticks all the boxes and I would recommend that you should select here for a vacation,

Posted by on 28 May 2018

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4 out of 5
Nice and friendly staff, great buffet breakfast, good pool and close to everything.

Posted by on 22 Jun. 2017

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2 out of 5

Nice hotel if you were paying $80-100AUD a night

At check in reception said "you only booked a deluxe suite". I actually booked a deluxe pool access. Had to show them my booking docs and the website to prove I was correct. (I wonder how many people acquiesce under this all too familiar scenario?) They said the wrong information was uploaded to Expedia. I explained I was paying $269/night. After 10min they finally came back and made me wait another 20mins in the reception room. Once in room I was totally underwhelmed. Cheap renovations done about 3 or 4 years ago and really showing wear now. Typical Thai hotel mattress hard as a plank (why Thailand? WHY?) Shower flooded when using it and water wouldn't drain out of the sink or toilet properly. Staff came to fix it. Pool and pool bar close at 6pm! So forget coming home from a day's expedition and having a dip and a beverage. At least they had the kindness to put me in a room far from the renovations. Also the photos for the resort on Wotif show their white bar which used to be out on the Main Street but fail to mention, it's GONE! I'm not a big drinker but I do like the idea of having a drink and people-watching from a cool vantage place. So this was disappointing. Overall, underwhelming. Like most of Phuket now. Every clothing stall sells exactly the same trashy dated clothes & accessories no one buys anymore! Even in the department stores it's like everyone has just given up. As for hotel, not value for money at all, at that price I could stay in 5 star at Sydney.

Posted by , from Sydney on 24 Nov. 2016

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3 out of 5

Very close to beach and shopping

Pros: Closeto everything
Cons: Paint, new fittings, tiles in pools replaced.
Location: Very close to everything
Staff were excellent and helpful. The hotel itself is overpriced. I would put it at a 3 star not five. Curtains were off the track, plantation doors did not slide or close, both needed for privacy. Rooms were very tired, tiles missing in the pool. Other then that, easy walk to all venues with the beach opposite.

Posted by , from Sydney on 20 Nov. 2016

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About the Banthai Beach Resort & Spa

Location 94 Thaveewong Rd, Patong, Phuket 83150

Property Features

Banthai Beach Resort & Spa offers its guests a full-service spa, 3 the outdoor swimming pools, a spa tub, and a sauna. There's a restaurant on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi. A fitness centre, spa services, and a terrace are also featured at the business-friendly Banthai Beach Resort & Spa. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Banthai Beach Resort & Spa was completed in May 2016. This 4-star Patong resort is smoke free.

  • 290 guestrooms or units
  • 4 levels
  • 3 bars by the pool
  • 4 bars or lounges
  • Dining venue
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (35.1 km / 21.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Banthai Beach Resort & Spa offers 290 forms of air-conditioned accommodation with DVD players and minibars. LCD televisions come with pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Films for purchase
  • DVD player
  • Fridge
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

The Port Phuket – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 400 for adults and THB 200 for children (approximately)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Airport shuttle fee per child: THB 1400 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banthai
  • Banthai Beach
  • Banthai Beach Kathu
  • Banthai Beach Resort
  • Banthai Beach Resort Kathu
  • Banthai Resort
  • Banthai Beach Hotel Patong
  • Banthai Beach Resort & Spa Patong, Phuket
  • Banthai Beach Resort And Spa
  • Banthai Beach Resort Patong
  • Banthai Beach Patong
  • Banthai Beach Resort Spa

You should know

  • Banthai Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.