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 Patong •1 Room
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Deevana Plaza Phuket

4-star property
239/14 Raj-U-Thid 200 Pee Road, Patong, Phuket 1800 796 370
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4.5 out of 5
Excellent!
See all 66 wotif Reviews

"The breakfast isn’t replenished missing items at around 9.30am, asking staff every morning Room service is poor, waited numerous times Ended up cance ... " More

By a verified traveller on Mon 22 Jan 2024

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Hotel Description

A family-friendly stay in the heart of Patong awaits you at Deevana Plaza Phuket. Within a 20-minute stroll, you'll find Patong Beach and Bangla Road. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

A day of pampering can include massages and body treatments along with access to the spa tub. The restaurant, Phuket Cafe, serves international cuisine and is open for breakfast. The Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. 7825 square feet (727 square meters) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a kids' swimming pool, and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4-star Patong hotel include Karon Beach and Surin Beach.

Superior Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$110* Per night/room 4 May - 5 May

Premier Waterfront

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deevana Plaza Phuket ratings based on 66 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Deevana Plaza Phuket

Everyone (33) Couples (23) Family (8)
3 out of 5
The breakfast isn’t replenished missing items at around 9.30am, asking staff every morning Room service is poor, waited numerous times Ended up cancelling my order and went out instead

Posted by on 22 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by Jay R

Dear Ms. Adriana,Greetings from Deevana Plaza Phuket Patong.First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And for the time that you have spent for this review. Thou we truly regret to know that our service didn’t meet your expectation. Your review will served as a challenge for us to keep on improving our service.Therefore please accept our sincere apology if our oversite caused you’re inconvenience. Reassured that all your comment with our Reception staff will take it seriously and action will be implied accordingly.We are looking forward to welcome you again in the near future here at DEEVANA PLAZA PHUKET PATONG.Warm Regards.Management Team

4 out of 5
Good value for money but not as good as 6 months ago. Standards are slipping and service is non-existent. Bad management decisions.

Posted by on 21 Jan. 2024

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Comment from Hotel Management

22 Jan. 2024 by Jay R

Dear Ms. Elizabeth,Greetings from Deevana Plaza Phuket Patong.First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And for the time that you have spent for this review. Thou we truly regret to know that our service didn’t meet your expectation. Your review will served as a challenge for us to keep on improving our service.Therefore please accept our sincere apology if our oversite caused you’re inconvenience. Reassured that all your comment with our Reception staff will take it seriously and action will be implied accordingly.We are looking forward to welcome you again in the near future here at DEEVANA PLAZA PHUKET PATONG.Warm Regards.Management,

5 out of 5
Excellent Buffet breakfast Each morning, friendly helpful staff

Posted by on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Darunee K.

Thank you very much for sharing you experience at DEEVANA PLAZA Phuket Patong and for taking the time to ratting us a great score. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards,

5 out of 5
The property was well situated with a family mart next door. The Otop markets about 200 metres down the road and also a coffee club ( I don’t drink coffee but was told the coffee at Deevana wasn’t the best from my companion). The Hard Rock Cafe and Hooters was nearly opposite but far enough away not to be noisy. A 5 to 10 minute walk to the beach and a swim up pool bar. All the staff were very friendly and knowledgeable.

Posted by on 6 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Darunee K

Thank you very much for sharing you experience at Deevana Plaza Phuket Patong and for taking the time to write the reviews with appreciates feedback. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

5 out of 5

Posted by on 17 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Darunee K

Thank you very much for sharing you experience at Deevana Plaza Phuket Patong and for taking the time to give us a feedback. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

5 out of 5
Really friendly staff Pool great Food good Tv only had a few English speaking channels Only bad thing Had to rent a DVD player

Posted by on 16 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Darunee K.

Thank you very much for sharing you experience at Deevana Plaza Phuket Patong and for taking the time to write the reviews with appreciates feedback. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

5 out of 5
The general manager needs to be congratulated on greeting all guests a wonderful new general manager excellent customer service shown by an excellent leader Well done

Posted by on 23 Dec. 2018

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Comment from Hotel Management

24 Dec. 2018 by Darunee K

We very much appreciates your great rating score and your kind feedback after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive feedback and comment. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

5 out of 5
excellent hotel close to most popular attractions could not fault

Posted by , from melb australia on 9 Sep. 2018

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Comment from Hotel Management

10 Sep. 2018 by Darunee K.

We very much appreciates your kind rating score after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

4 out of 5
Walking distance to everything you need. Pool is great and buffet breakfast each morning very worthwhile

Posted by on 23 Jul. 2018

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Comment from Hotel Management

26 Jul. 2018 by Darunee K.

We very much appreciates your great feedback after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback and comment. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

5 out of 5
Friendly staff always keen to see you smile my first stay here and I was impressed my 5th trip to Thailand great location and great daily atmosphere also huge thumbs up

Posted by , from australia geelong on 22 Apr. 2018

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Comment from Hotel Management

25 Apr. 2018 by Darunee K.

We very much appreciates your great feedback after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback and comment. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one.

About the Deevana Plaza Phuket

Location 239/14 Raj-U-Thid 200 Pee Road, Patong, Phuket 83150

Property Features

Deevana Plaza Phuket offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 5 meeting rooms are available. Event space at this hotel measures 7825 square feet (727 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Deevana Plaza Phuket. Free self parking is available. This 4-star Patong hotel is smoke free.

  • 249 guestrooms or units
  • 3 buildings
  • 7825 sq ft of conference space
  • 727 sq m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Deevana Plaza Phuket offers 249 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Patong hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Phuket Cafe - This restaurant specializes in international cuisine and serves breakfast only.

The Lounge - This lobby lounge serves lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Deevana Plaza Phuket

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 600.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately THB 450 for adults and THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Deevana
  • Mercure Deevana Phuket
  • Mercure Phuket
  • Mercure Phuket Deevana
  • Mercure Phuket Deevana Hotel
  • Mercure Phuket Deevana Hotel Patong
  • Mercure Phuket Deevana Patong
  • Mercure Phuket Patong
  • Patong Mercure Phuket
  • Phuket Mercure
  • Deevana Plaza Phuket Hotel Patong
  • Deevana Plaza Phuket Hotel
  • Deevana Plaza Phuket Patong
  • Deevana Plaza Phuket

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.