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Avista Hideaway Phuket Patong - MGallery

5-star property
39/9 Muen Ngern Road, Patong, Phuket 1800 796 370
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4.8 out of 5
Exceptional!
See all 10 wotif Reviews

"Great place for a family. Great staff and service 👏 " More

By a verified traveller on Thu 13 Jul 2023

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Hotel Description

A luxury stay in Patong awaits you at Avista Hideaway Phuket Patong - MGallery. Within a 30-minute stroll, you'll find Freedom Beach and Patong Beach. Highlights at this Art Deco resort include 3 restaurants, 3 outdoor swimming pools, and a full-service spa.

A relaxing visit to Aqua Spa can include deep-tissue massages, Swedish massages, and aromatherapy along with access to the mud bath and sauna. The steakhouse, Sizzle Rooftop Restaurant, serves international cuisine and is open for dinner. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the free kids' club, gym, sauna, and kids' swimming pool. Business amenities include 2 meeting rooms, a conference center, and a business center. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle.

With a stay at this 5-star Patong resort, you'll be 3.2 km (2 mi) from Jungceylon Shopping Center and 3.2 km (2 mi) from Bangla Road.

Deluxe Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$153* Per night/room 14 May - 15 May

Executive Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Jetted Tub (Plunge Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite with Whirlpool bath, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sawan Private Plunge Pool Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Avista Hideaway Phuket Patong - MGallery ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Avista Hideaway Phuket Patong - MGallery

Everyone (6) Couples (2) Family (2)
5 out of 5
Great place for a family. Great staff and service 👏

Posted by on 13 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by Manish Pratap, General Manager

Dear ShalinThank you for your positive review. We are delighted to hear that our place was a great choice for your family. It is wonderful to know that our staff provided excellent service throughout your stay. We appreciate your kind words and hope to have the pleasure of welcoming you and your family back in the future. Kind regards,Manish PratapGeneral Manager

5 out of 5
Relaxing

Posted by on 28 Mar. 2023

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Comment from Hotel Management

19 Apr. 2023 by Management Team

Dear AlminThank you for staying with us and for taking the time to share your experience with us and fellow travelers.We are delighted to note that you had a relaxing stay and our resort lived up to your expectations. We look forward to welcoming you back on your next visit to Phuket.Kind regards,

5 out of 5
Property was excellent and the staff were so sweet!!!

Posted by on 16 Mar. 2020

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5 out of 5
Very friendly and helpful staff. Pools are all lovely.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Ju

Dear Value guest, Greetings from Avista Hideaway Phuket Patong-MGallery Hotel Collection! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

5 out of 5
This resort was fantastic. Had a lot to do and you could honestly spend 7 days here without leaving there are three amazing pools with incredible views. Every single member of staff went out of their way to stop and say hi and help in any way they could. The vista restaurant had exceptional food and service and the breakfast spread is also brilliant!

Posted by , from Melbourne Australia on 26 Nov. 2018

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Comment from Hotel Management

16 Jan. 2019 by Ju

Dear Jashren, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you so much for your praises and am pleased that you enjoyed your stay with us. Your patronage is important to us and we strive to make each stay an enjoyable one. Jashren, thank you once again for sharing your comments and we hope to welcome you back as our guest soon. Kind Regards, Avista Management

5 out of 5
Would recommend this place to anyone. Beautiful pools and rooms, friendly staff and an easy/regular/timely shuttle into Patong.

Posted by , from australia on 4 Dec. 2017

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Comment from Hotel Management

9 Dec. 2017 by Ju

Dear Sir, Greetings from Avista Hideaway Phuket Patong MGallery by Sofitel! Thank you very much for choosing to spend your holiday with us. We are pleased to hear that you were very happy to stay with us. We look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

5 out of 5

Amazing hotel

From the moment we stepped in we knew we had found something special. Could not fault a thing at Avista, a completely relaxing place to stay in the fast paced town of Patong.

Posted by , from C on 8 Apr. 2017

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3 out of 5

Nice hotel but!

Hotel is nice but so spread out that you request a golf cart to take you from say your room to the main lobby. Not for anyone with mobility issues. We are reasonably healthy but found the hills somewhat of a challenge. Rooms were a good size aNd clean. Facilities were very limited in the hotel.

Posted by , from Australia on 17 Feb. 2017

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5 out of 5

Beautiful Resort

Had a great time here with my partner. We hired a scooter which made it easy to get in and out of town, however, there is a free shuttle that goes into town every few hours if you are not comfortable on the bikes. Room was cleaned and fresh linen daily. Pools where amazing!

Posted by on 18 Aug. 2016

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Comment from Hotel Management

19 Aug. 2016 by Ju

Dear Sir, Thank you very much for choosing to spend your holiday with us at Avista Hideaway and sharing your experience with us. Your feedback motivates and encourages us to continue to provide a very high level of service to ensure a memorable experience for all our guests. We look forward to welcoming you once again and wish you a fabulous year ahead. Warm Regards, Avista Management

5 out of 5

BEST RESORT IN PATONG

Best place ever so luxurious and great staff, great food, amazing service loved our club vista room. Gay friendly made so many life friends. Can't wait to come back next year :) love billy and Rebecca 🇦🇺

Posted by , from AUS on 23 Oct. 2015

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Comment from Hotel Management

18 Nov. 2015 by Ju

Thank you for spend your holiday with us at Avista Hideaway Resort & Spa. We are pleased to read that you were very happy to stay with us. At Avista each employee is selected on their ability to provide the highest level of guest experience and we are happy to note that we could live up to your expectations. All of us at Avista Hideaway look forward to welcome you back soon. Warm regards, Avista Management

About the Avista Hideaway Phuket Patong - MGallery

Location 39/9 Muen Ngern Road, Patong, Phuket 83150

Property Features

Avista Hideaway Phuket Patong - MGallery offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and 2 meeting rooms are available. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Avista Hideaway Phuket Patong - MGallery. An area shuttle within 1 kilometers and a beach shuttle are free. Self parking is free. Smoking is allowed in designated areas at this Art Deco Patong resort.

  • 150 guestrooms or units
  • 3 levels
  • 15 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • Meeting rooms
  • Built in 2012
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within 1 kilometers and beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Avista Hideaway Phuket Patong - MGallery offers 150 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Sizzle Rooftop Restaurant - Overlooking the ocean, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Vista Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Tambu Indian Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Avista Hideaway Phuket Patong - MGallery offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Avista Hideaway Phuket Patong - MGallery

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 250 for children
  • Airport shuttle fee: THB 1700 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Avista Hideaway Phuket Kathu
  • Avista Hideaway Resort Phuket Kathu
  • Avista Phuket Hideaway
  • Hideaway Resort Phuket
  • Phuket Avista Hideaway
  • Avista Hideaway Resort & Spa Patong, Phuket
  • Avista Hideaway Resort Phuket Patong
  • Avista Hideaway Resort Phuket
  • Avista Hideaway Phuket Patong
  • Avista Hideaway Phuket
  • Avista Hideaway Phuket Patong MGallery Sofitel Hotel
  • Avista Hideaway Phuket MGallery Sofitel Hotel
  • Avista Hideaway Phuket Patong MGallery Sofitel
  • Avista Hideaway Phuket MGallery Sofitel
  • Avista Hideaway Phuket Patong MGallery By Sofitel
  • Avista Hideaway Phuket Patong MGallery Sofitel Resort
  • Avista Hideaway Phuket MGallery Sofitel Resort
  • Avista Hiaway Phuket MGallery

You should know

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.