"Nice layout, beautifully designed and presented.. Customer service is not very impressive. Room service is too slow, they took 35 mins to get me a hai ... " More
A day of pampering at QUAN can include deep-tissue massages, detox wraps, and body wraps along with access to the sauna and spa tub. The restaurant, K3, serves international cuisine and is open for breakfast, brunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and sauna as well as access to yoga classes. 22000 square feet (2044 square meters) of event facilities include 14 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free valet parking.
Sights within a 10-minute drive of this 5-star Aerocity hotel include Fortis Hospital and Ambience Mall.
23 Aug. 2022 by Vipin Khattar
Dear Guest, thank you for your feedback. Please accept my sincere apologies for the inconvenience caused in the room. Please be rest assured that the same has been addressed with the team at the hotel. We value feedback from our esteemed guest like yourself that continuously make us work on our shortcomings and help us improve to deliver higher levels of service. My team and I look forward to welcome you back. Thank you, Warm regards, Vipin Khattar General Manager JW Marriott New Delhi
26 Feb. 2022 by Nitesh Gandhi
Dear Guest, thank you for your feedback. Please accept my sincere apologies for the inconvenience caused due to the slow service. Please be rest assured that the same has been addressed with the team at the hotel. We value feedback from our esteemed guest like yourself that continuously make us work on our shortcomings and help us improve to deliver higher levels of service. My team and I look forward to welcome you back. Thank you, Warm regards, Nitesh Gandhi General Manager JW Marriott New Delhi & Cluster General Manager – Rajasthan
11 Sep. 2019 by .
Dear Guest, Greetings of the day!! Thank you for choosing to stay with us at JW Marriott, New Delhi and sharing your feedback on Expedia. I sincerely apologise regarding the shortfalls you experienced during your stay especially regarding our front desk team member who did not understand the guest mood and needs during check-in. I have shared this feedback with our Front Office Manager. I can assure you that the team has been re trained in this aspect. My team and I would truly appreciate it if you give us another chance to deliver a more enjoyable and memorable hotel experience in the future. Thank you. Warm regards, Nitesh Gandhi General Manager
2 Jun. 2019 by .
Dear Guest, Thank you for taking the time to share your valuable feedback with us. We eagerly look forward to welcoming you back to JW Marriott New Delhi, Aerocity. Thank You and Warm Regards. Nitesh Gandhi General Manager
JW Marriott Hotel New Delhi Aerocity offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, 14 meeting rooms, and limo/town car service are available. Event space at this hotel measures 22000 square feet (2044 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury JW Marriott Hotel New Delhi Aerocity. You'll have access to the health club at a partner property. Self parking and valet parking are free. This 5-star New Delhi hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Free valet parking
JW Marriott Hotel New Delhi Aerocity offers 511 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This New Delhi hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
K3 - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.
JW Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.
Delhi Baking Company - This delicatessen serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, and Paytm. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.