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3.9 / 5Good
442 reviews


  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Bar


What's nearby

  • Popular Location
    Stanford Shopping Center
    10 min walk
  • Popular Location
    Stanford University Medical Center
    5 min drive
  • Popular Location
    Stanford University
    5 min drive
  • Airport
    San Francisco, CA (SFO-San Francisco Intl.)
    27 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-18. Try updating your dates to see prices for your trip.

    About this area

    Palo Alto

    In the city center and near a metro station, Hotel Keen is in a walkable area with good shopping. Shoreline Amphitheatre and Computer History Museum are cultural highlights, and travelers looking to shop may want to visit Stanford Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or Stanford Stadium.

    Popular Location

    What's nearby

    • Stanford Shopping Center - 10 min walk
    • Menlo College - 4 min drive
    • Stanford University Medical Center - 5 min drive
    • Stanford University - 5 min drive
    • Facebook Campus - 9 min drive

    Getting around

    • Palo Alto Station - 4 min walk
    • San Francisco, CA (SFO-San Francisco Intl.) - 30 min drive

    About this property

    Hotel Keen

    Along with a bar/lounge, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, limo/town car service, and express check-in are onsite. All 42 rooms feature modern comforts like free WiFi and free wired Internet, LCD TVs with digital channels, and iPod docking stations. Guests will also find down comforters, free newspapers, and free local calls.

    Property amenities


    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Discounted parking nearby
    Limo/town car service

    Food and drink

    Free continental breakfast
    1 bar

    Family friendly

    Cribs/infant beds (surcharge)
    Dry cleaning service
    Laundry facilities


    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Multilingual staff
    Turndown service

    Languages spoken



    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel


    Smoke-free property

    Room amenities


    Air conditioning (climate-controlled)
    Cribs/infant beds (surcharge)
    Down comforter


    Bathroom (partially open)
    Free toiletries
    Hair dryer


    37-inch LCD TV
    Digital channels
    iPod dock
    Premium channels


    Connecting rooms available
    Free local calls
    Free newspapers
    Iron/ironing board (on request)
    Turndown service
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great continental breakfast and little touches like wine and cookies at night. Only thing is no parking.

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    The location is great. The beddings are clean and comfortable. However, the first time for me to experience this kind of services. The house keeping service always forgot to replenish stuff. Only on the day when I checked in, the towels and complementary bottled water were well supplied. For all the other three days, either towels or bath mat or bottled water were not replenished. On the third day, I went to the front desk and emphasized that it was already the second time that no bath mat was provided. The man, with no smile on his face at all and no sorry, said that it depends whether the laundry has delivered it. Are they serious? At least two sets for each room, that is norm for the hospitality industry. It happened that the one house keeping lady was there and she said they have the bath mat and can bring it to my room immediately.

    Stayed 4 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Minimalist type of hotel but clean, updated decor and easy checkin/out services. Complimentary water in the room and quick breakfast nosh was a nice touch too.

    Stayed 1 night in Feb. 2020


      Only the queen bed for all rooms. The front desk staff is not patient and not friendly.

      Stayed 1 night in Jan. 2020


      • Liked: Cleanliness, property conditions & facilities, room comfort

      Don't expect any hospitality from the front desk

      Male receptionist at the front desk speaks with a monotone and won't even greet or look at you. Rushes through his script at high speed and just wants to get you out of his way.

      Stayed 5 nights in Dec. 2019

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