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4.2 out of 5

"Access to the parking is complicated when staying in building B. " More

By a verified traveller on Wed 07 Apr 2021

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Hotel Description

A luxury stay in Gold Coast awaits you at Chancellor Lakeside. You'll be within a 10-minute walk of Bond University and 3.3 km (2 mi) from Robina Town Centre.

Each apartment is soundproofed and features a flat-screen TV with digital channels, along with WiFi, a ceiling fan, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave. A pillowtop bed, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

Enjoy the outdoor swimming pool and gym. Other amenities include laundry facilities, a garden, and dry cleaning/laundry services. There's also the convenience of free self parking.

Luxury 2 Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Connecting Rooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Chancellor Lakeside ratings based on 107 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chancellor Lakeside

Everyone (45) Couples (31) Students (1) Family (27)
4 out of 5
Access to the parking is complicated when staying in building B.

Posted by on 7 Apr. 2021

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4 out of 5

Posted by on 7 Mar. 2021

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4 out of 5

Posted by on 8 Sep. 2020

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5 out of 5
The size of the units was awesome. I had a very comfortable and enjoyable stay. Thank you!

Posted by , from Hervey Bay on 21 Aug. 2020

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4 out of 5
Very quiet and spacey, beautiful lake view and close to town

Posted by on 1 Jan. 2020

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5 out of 5
It was in a great location, it was clean, and great for the kids, everything w needed.

Posted by on 25 Sep. 2019

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Comment from Hotel Management

9 Nov. 2019 by Chancellor Lakeside Management Team

Dear Guest, Thank you for your feedback. We are so glad that you enjoyed your stay and hope to welcome you back to Chancellor Lakeside in the future!

2 out of 5
Checkin was at normal time 2pm got there had to ring after hours office was shut understandable it was a Saturday. Rang after hours and was told management will arrive in 5 minutes. No show. Me along with 2 other guest wanting to checkin waited 30/35 minutes for management to arrive on property. After waiting that long the keys for room were in safe at front door but wasn’t told a pin code when we rang after hours. Not happy as we were late to our event.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Chancellor Lakeside Management Team

Dear Guest, Thank you for your feedback. Please be advised that the after hours service is a third party company and not a part of our Chancellor Lakeside team. That being said, we do sincerely apologize about the slow check in procedure and we will be speaking directly to the after hours service to ensure this never happens again. We do hope you will consider staying with us again in the future.

4 out of 5

Posted by on 12 Jul. 2019

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5 out of 5
Was quite and 10 minutes walk to Bond University which was great

Posted by on 12 May 2019

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4 out of 5

Posted by on 9 May 2019

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Property Features

Chancellor Lakeside offers its guests an outdoor pool and a fitness center. The luxury Chancellor Lakeside also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free. This 4.5-star Gold Coast apartment is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2009
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Parking

Free self parking

Transport

  • Train station: Varsity Lakes Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Chancellor Lakeside offers 18 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. 23-inch flat-screen televisions come with digital channels. Accommodations at this 4.5-star apartment have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:00 PM
  • Saturday - Saturday: 9:00 AM - noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Reception hours are 9 AM-4 PM on Tuesday. Reception is closed on Sunday.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:00 PM
  • Saturday - Saturday: 9:00 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 30 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Security system
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 14.95 per week (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30 per night
  • Rollaway bed fee: AUD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chancellor Lakeside
  • Chancellor Lakeside Apartment
  • Chancellor Lakeside Apartment Varsity Lakes
  • Chancellor Lakeside Varsity Lakes
  • Lakeside Chancellor
  • Chancellor Lakeside Apartments Varsity Lakes
  • Chancellor Lakeside Apartment
  • Chancellor Lakeside Varsity Lakes
  • Chancellor Lakeside Apartment Varsity Lakes
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.