JW Marriott Desert Springs Resort & Spa

4.5 star property
Lakefront hotel with 8 restaurants and 5 outdoor pools

Choose dates to view prices

JW Marriott Desert Springs Resort & Spa

Photo gallery for JW Marriott Desert Springs Resort & Spa

1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
8 restaurants, breakfast, lunch, dinner served; American cuisine
5 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)

Overview of JW Marriott Desert Springs Resort & Spa

Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
74-855 Country Club Drive, Palm Desert, CA, 92260
  • Popular LocationDesert Willow Golf Resort5 min walk
  • Popular LocationEl Paseo Shopping District5 min drive
  • Popular LocationMarriott's Shadow Ridge Golf Club6 min drive
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)24 min drive

Room options

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 73 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, Non Smoking, View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed, Non Smoking, View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 111 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Vice Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 164 sq m
  • Sleeps 5
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Governor's Suite (Parlor), 1 King Murphy, Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 47 sq m
  • Lake view
  • Sleeps 4
  • 1 King Murphy Bed and 1 Double Sofa Bed

Similar properties

About the area

Palm Desert

A family-friendly stay in Palm Desert awaits you at JW Marriott Desert Springs Resort & Spa. You'll be 5 km (3.1 mi) from San Jacinto Mountains and 5.4 km (3.4 mi) from El Paseo Shopping District. Highlights at this hotel include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Desert Springs can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Rockwood Grill, serves American cuisine and is open for breakfast, lunch and dinner. Blue Star Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the 13 outdoor tennis courts, golf course and gym plus access to boat tours. 25000 square feet (2323 square metres) of event facilities include 41 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Plus you'll find free WiFi in public areas, a Turkish bath/hammam and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this Palm Desert hotel include Living Desert Zoo and Gardens and Agua Caliente Casino.

What's nearby

  • Desert Willow Golf Resort - 5 min walk
  • The Lakes Country Club - 10 min walk
  • El Paseo Shopping District - 5 min drive
  • Marriott's Shadow Ridge Golf Club - 6 min drive
  • Agua Caliente Casino - 9 min drive

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 25 min drive

Restaurants

  • Starbucks - 5 min drive
  • Sherman's Deli & Bakery - 4 min drive
  • Starbucks - 4 min drive
  • CJ's Diner - 4 min drive
  • Applebee's - 3 min drive

About this property

JW Marriott Desert Springs Resort & Spa

Lakefront hotel with 8 restaurants and 5 outdoor pools
As a guest of JW Marriott Desert Springs Resort & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 41 meeting rooms, and coworking spaces. Event space at this hotel measures 25000 square feet (2323 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the family-friendly JW Marriott Desert Springs Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Desert Springs Resort & Spa was completed in November 2021.

This Palm Desert hotel is smoke free.

  • 884 guestrooms or units
  • 8 levels
  • 3 buildings
  • 8 dining venues
  • 2 bars or lounges
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1987
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Desert Springs Resort & Spa offers 884 accommodations, which are accessible via exterior corridors and feature iPod docking stations and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers.

This Palm Desert hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in November 2021.

Spa Desert Springs has 47 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:30 AM for a fee: USD 38 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aquifer65 and Sushi Bar
  • Blue Star Lounge
  • Mikado
  • Oasis Pool Bar & Grille
  • Rockwood Grill

Things to do

  • 13 outdoor tennis courts
  • 36 holes of golf
  • 5 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Boat tours
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Mini golf
  • Pilates classes
  • Pro golf shop
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 41 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,000 square foot of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 47 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rug in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch Smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 38 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa

Frequently asked questions

What is the cancellation policy at JW Marriott Desert Springs Resort & Spa?

JW Marriott Desert Springs Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Desert Springs Resort & Spa?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at JW Marriott Desert Springs Resort & Spa on 12 May 2024 start from AU$522.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Desert Springs Resort & Spa?

Yep, JW Marriott Desert Springs Resort & Spa has covered valet parking with in/out privileges for USD 45 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Is there a spa on site at JW Marriott Desert Springs Resort & Spa?

Yep, Spa Desert Springs is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does JW Marriott Desert Springs Resort & Spa have a pool?

JW Marriott Desert Springs Resort & Spa has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at JW Marriott Desert Springs Resort & Spa?

JW Marriott Desert Springs Resort & Spa features 5 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes JW Marriott Desert Springs Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at JW Marriott Desert Springs Resort & Spa.

Does JW Marriott Desert Springs Resort & Spa serve breakfast?

Sure does, buffet breakfast is on offer daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at JW Marriott Desert Springs Resort & Spa?

No, JW Marriott Desert Springs Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Desert Springs Resort & Spa?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Desert Springs Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at JW Marriott Desert Springs Resort & Spa?

No, only service animals are allowed.

Is there a golf course on site at JW Marriott Desert Springs Resort & Spa?

Yep, JW Marriott Desert Springs Resort & Spa has a 36-hole golf course. A golf driving range, golf lessons, mini golf and golf carts are also available.

JW Marriott Desert Springs Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1002 reviews" "
Rating 8 - Good. 184 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sedrak

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
My husband and I recently had the pleasure of staying at the JW Marriott for four days, and our experience was nothing short of fantastic. From the moment we walked in, the hotel’s ambiance struck us with its elegance and warmth, setting a perfect stage for our getaway. The staff at JW Marriott deserves all the praise for their impeccable service. They were attentive, friendly, and went above and beyond to ensure our stay was comfortable and memorable. Our room was a haven of comfort with its luxurious amenities and thoughtful touches. While we found the beds to be a bit too soft for our liking, and the room fragrance somewhat strong, which unfortunately gave my husband a headache, these were minor aspects in the grand scheme of our delightful stay. Everything else about the JW Marriott was exceptional. From the culinary delights at their restaurants to the serene pool area, every facility was designed to offer a relaxing and enjoyable experience. The hotel’s location also made our visit even more convenient, providing easy access to local attractions and shopping. In summary, our stay at the JW Marriott was a wonderful escape from the everyday. Despite the minor hiccups with the bed’s softness and the room’s fragrance, we were thoroughly impressed by the hotel’s commitment to excellence in hospitality. We left feeling refreshed and pampered, with fond memories of our time there. We highly recommend the JW Marriott to anyone looking for a touch of luxury.
Stayed 5 nights in Jan 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class weekend.
Wonderful weekend celebrating our Anniversary. Beautiful hotel with impeccable service.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
way tooooooo loud
I was there with my daughter for a lacrosse tournament. The first night there was terrible. We had a room surrounding the lobby. There was live music until 945 and then general bar noise. Then around 330 am there was loud bottle clinking noise and I assume they were cleaning the area. It was so loud she could barely sleep even with ear plugs. She had to be at the field by 7 so needed an early bed time. I requested a room change for the next day. I was told to pack up and bring my things to the lobby and they would store my bags and get us a quieter room. When we got to the front desk in the morning there was no record of my request. The young man helping me said he would take care of it and we would have a quieter room. When we returned that evening the room the had assigned us was even closer to the noise. I explained that we had requested a quieter room because we were unable to sleep the previous night. Thankfully he was able to find us a quieter room and she was able to sleep and was refreshed for her early morning game the next day.
Stayed 2 nights in Jan 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Enjoyed the resort, the wonderful amenities and the spectacular views.
Stayed 4 nights in Jan 2024

10/10 Excellent

yosef

Travelled with family
Liked: Amenities, property conditions & facilities
the grounds were beutiful
Stayed 1 night in Jan 2024

10/10 Excellent

Joangelis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities