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4.6 out of 5

"Easy to access from the mainland and an all inclusive experience. " More

By a verified traveller on Tue 19 Mar 2024

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Hotel Description

At Palm Bay Resort, you'll be 12.1 km (7.5 mi) from Airlie Beach Lagoon and 23.2 km (14.4 mi) from Whitehaven Beach. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa, and a restaurant.

A day of pampering at Palm Bay Day Spa can include deep-tissue massages, hot stone massages, and body wraps. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor swimming pool and gym. Plus you'll find an outdoor tennis court, a spa tub, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

Sights in the region of this 4-star Whitsundays hotel include Palm Bay Beach and Passage Peak.

Beachfront Bure Villa with Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier House, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Romantic Villa, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Serenity Bure Villa with Garden View and Partial Water Views

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe House, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Villa, Beach View, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palm Bay Resort ratings based on 39 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palm Bay Resort

Everyone (14) Couples (19) Family (5)
5 out of 5
Easy to access from the mainland and an all inclusive experience.

Posted by on 19 Mar. 2024

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Comment from Hotel Management

20 Mar. 2024 by Team Palm Bay

Dear Mark, We're so glad to hear you enjoyed out little slice of paradise!We hope to welcome you back soon.

4 out of 5
like the peace and quite and the no under 16 yrs was great no small children running around the staff where excellent only a shame it rained every day but it was there wet season and it didnt stop us from having a great holiday

Posted by on 12 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Michelle- Duty Manager

Thank you for your kind comments. We love that you had a great time with us despite the rain.

5 out of 5
Great location, adults only. Manager Kate and her staff all went out of their way to assist whenever required. Only negative is that the meal selection is a' la carte for all meals and they don't vary the menu so a bit limiting. Suggest you take a few snacks.

Posted by on 6 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Michelle

Hello Wes,We are so glad you enjoyed your stay with us and thank you for this wonderful review. Our staff will also be so happy to hear your lovely comments.We will take your comment regarding the restaurant onboard, thanks for the feedback.We hope to welcome you again soon.Regards,Palm Bay Resort Team

5 out of 5
Stunning natural location.

Posted by on 25 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by The Palm Bay Team

Thank you!

5 out of 5

Posted by on 15 Oct. 2023

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Comment from Hotel Management

4 Nov. 2023 by Michelle

Hello Mark,Thank you so much for this 5/5 review. We are pleased you enjoyed your stay at Palm Bay Resort and hope to see you again soon.

5 out of 5
Great room with a view plus naughty cockatoos to add lively interest. Delightful staff, beautiful environment and tranquility reigns.

Posted by on 17 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by Kate - Palm Bay Resort Management

Thanks Ian! We're glad you enjoyed your stay & we hope to see you again

5 out of 5
Just beautiful and friendly

Posted by on 27 Jun. 2023

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Comment from Hotel Management

1 Jul. 2023 by Kate - Palm Bay Resort Management

Thank you for your feedback! We're glad you enjoyed your stay

5 out of 5
We actually found Paradise on Long Island staying at "Palm Bay Resort". It was absolutely gorgeous, such a beautiful place to stay, like being on a deserted island with 5 star everything!!!! Kate and the Staff look after you like your Royalty!!! We didn't want to leave, but we will be back.

Posted by on 16 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by Kate - Palm Bay Resort Management

Hi Laura, Thank you for your kind words & are so glad you enjoyed your stay! We hope to see you again!

4 out of 5
The staff are beautiful welcoming friendly & professional. I thoroughly recommend the Day Spa Services. George & Teed Teed are masters at there craft. Cocktails are worth the price & you have to try all of them. Food was great & always delicious. It was a deserted Island experience with all the luxuries that you would want to connect with nature & a loved one.

Posted by on 14 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by Kate - Palm Bay Resort Management

Hi Rhonda, Thanks for your feedback! We're really pleased you enjoyed your stay! We look forward to seeing you again soon

5 out of 5
Absolutely amazing place, visually stunning, very relaxing, friendly staff, good food, overall a must see.

Posted by on 12 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by Kate - Palm Bay Resort Management

Thank you for your feedback! We hope to see you again soon

Property Features

Palm Bay Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A spa tub, a fitness center, and spa services are also featured at Palm Bay Resort. An airport shuttle at scheduled times is available for a fee. Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

  • 1 floor
  • 25 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Palm Bay Resort offers 25 accommodations with safes and irons/ironing boards. Rooms open to balconies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

  • Private balcony
  • Shower
  • Housekeeping (weekly)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Palm Bay Resort has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Body wraps
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Outside alcohol is not permitted, but is available for purchase.

Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15–25 per person
  • Airport shuttle fee: AUD 75 per person (one-way)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Bay Resort Long Island
  • Palm Bay Long Island
  • Palm Bay Resort Hotel Whitsundays
  • Palm Bay Resort Hotel
  • Palm Bay Resort Whitsundays
  • Palm Bay Resort Hotel Whitsundays

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.