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The Waterfront Suites - Heritage Collection

5.0 star property
Beachfront aparthotel for sun and fun

Choose dates to view prices

The Waterfront Suites - Heritage Collection

Photo gallery for The Waterfront Suites - Heritage Collection

Pool
Front of property
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Deluxe Suite, 1 Bedroom | Private kitchen
Full-sized fridge, microwave, stovetop, dishwasher

Overview of The Waterfront Suites - Heritage Collection

Reviews
9.6

Exceptional

Popular amenities

  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • WasherWasherWasher
  • DryerDryerDryer
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
100 Marsden Road, Paihia, 0210
  • Popular LocationPaihia Wharf3 min walk
  • Popular LocationPaihia Beach4 min walk
  • Popular LocationWaitangi Treaty Grounds4 min drive

Room options

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area

Premium Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 7
  • 5 Single Beds OR 3 King Beds

Similar properties

Exterior
Kingsgate Hotel Autolodge Paihia
Pool
Kids pool
Parking included
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is AU$164
for 1 night
includes taxes & fees
9 May - 10 May
Kingsgate Hotel Autolodge Paihia

About the area

Paihia

A luxury stay in the heart of Paihia awaits you at The Waterfront Suites - Heritage Collection. Within steps you'll find Bay of Islands and Paihia Wharf. Highlights at this beachfront aparthotel include free self-parking, and in-room kitchens and washers/dryers. .You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, a DVD player and a safe. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A hairdryer, an iron/ironing board and free toiletries are also available. .This beach aparthotel offers free WiFi in public areas, a garden and barbecues. Added amenities include laundry facilities, babysitting services and dry cleaning/laundry services. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 5-property class Paihia aparthotel include Te Ti Bay and Paihia Beach.
View more Aparthotels in PaihiaOpens in a new window

What's nearby

  • Paihia Wharf - 3 min walk
  • Paihia Beach - 4 min walk
  • Waitangi Treaty Grounds - 4 min drive
  • Haruru Falls - 5 min drive
  • Russell Beach - 30 min drive

Getting around

  • Kerikeri (KKE-Bay of Islands) - 22 min drive

Restaurants

  • Cbk Craft Beer and Kitchen - 2 min walk
  • Bad Habits - 2 min walk
  • Hone's Garden - 25 min drive
  • Paihia Wharf - 2 min walk
  • The Duke of Marlborough Hotel - 26 min drive

About this property

Entire place

The Waterfront Suites - Heritage Collection

Beachfront aparthotel for sun and fun
The Waterfront Suites - Heritage Collection offers its guests tour or ticket assistance, a BBQ, and a garden. Event space at this aparthotel measures 592 square feet (55 square metres) and includes conference space. Public spaces have free WiFi. The luxury The Waterfront Suites - Heritage Collection also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This 5-star Paihia aparthotel is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • 2 buildings
  • 592 sq ft of conference space
  • 55 sq. m of conference space
  • Built in 2006
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
The Waterfront Suites - Heritage Collection offers 15 air-conditioned accommodations with washers/dryers and DVD players. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Paihia aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Beach

  • On the beach

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Babysitting (surcharge)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Rollaway/extra beds: NZD 40.0 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital service
  • DVD player

Outdoor areas

  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Conference space (592 square feet)

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the ocean
  • On the bay
  • On the waterfront
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 rooms
  • 3 floors
  • 2 buildings
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Waterfront Suites Heritage Collection Apartment Paihia
Waterfront Suites Apartment Paihia
Waterfront Suites Paihia
The Waterfront Hotel Paihia
Waterfront Suites
Waterfront Suites Heritage Collection Apartment
Waterfront Suites Heritage Collection Paihia
Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites - Heritage Collection Paihia
The Waterfront Suites - Heritage Collection Aparthotel
The Waterfront Suites - Heritage Collection Aparthotel Paihia

Frequently asked questions

Is parking available at The Waterfront Suites - Heritage Collection?

Yep, The Waterfront Suites - Heritage Collection has a free self car park.

How much does it cost to stay at The Waterfront Suites - Heritage Collection?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at The Waterfront Suites - Heritage Collection on 22 May 2024 start from AU$272.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Waterfront Suites - Heritage Collection?

Yep, The Waterfront Suites - Heritage Collection is a short 4-minute walk from Paihia Beach.

Is The Waterfront Suites - Heritage Collection family-friendly?

You bet! With amenities like babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise The Waterfront Suites - Heritage Collection is a hit with families.

Is there a free airport shuttle available at The Waterfront Suites - Heritage Collection?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at The Waterfront Suites - Heritage Collection?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Waterfront Suites - Heritage Collection?

No, pets are not allowed.

The Waterfront Suites - Heritage Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 503 out of 632 reviews" "
Rating 8 - Good. 101 out of 632 reviews" "
Rating 6 - Okay. 13 out of 632 reviews" "
Rating 4 - Poor. 10 out of 632 reviews" "
Rating 2 - Terrible. 5 out of 632 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with partner
Rude aggressive receptionist. No view.
Stayed 5 nights in Mar 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Air con wasn’t working but otherwise a fabulous property and location
Stayed 1 night in Feb 2024

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good coffee next-door and Terra restaurant very close. Loved being so close to everything and the beach. Comfortable clean room. The pool was great for some morning exercise. We were very happy with our short stay here.
Stayed 1 night in Jan 2024

10/10 Excellent

Barry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Alan

Liked: Cleanliness, room comfort
Lovely place - pity about the Wi-Fi
My wife and I stayed at the Waterfront Suites for three nights in October 2023. Our room was very nice and well-appointed, and the location was perfect. I would have rated it as five stars except for the very poor internet connection through the Wi-Fi. When I brought it up at reception, I was told to call an outside number (I have to say that the personnel were lovely – this is a management decision). As I didn't have a NZ phone, I had to call from reception. Of course, no one answered, and we had to put up with very slow, or non-existent internet access for our entire stay (I couldn’t even upload a single image). A good internet connection is essential these days, almost as important as electricity. Making the guest call a third-party service provider is akin to having to call the local electric company when the power is out. Waterfront management should improve the connection and take control of support.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tina

Stayed 1 night in Oct 2023

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
Great place we will be back.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic accommodation and location!
Stayed 1 night in Jul 2023

10/10 Excellent

Kirstin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property 😊
Stayed 2 nights in Apr 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautifully landscaped. It is super close to all of the main areas of Paihia The suite itself was so well appointed.
Stayed 2 nights in Feb 2023