- Liked: Cleanliness, room comfort
- Disliked: Staff & service
Horrible check in experience
we arrived at mid might, the lobby was very loud as it has the bar right in the lobby and there were a bunch of people drinking, it was impossible to hear each other. there was no one behind the front desk and we couldn't call anyone due to the noise, finally a gentleman comes from inside and said "What do you need?" :( I was not expecting this from this company. I told him that I had reservations for tonight and he asked for a credit card. No other words were exchanged at all, while he pointed at the elevator. although the first impression was horrible I must add that the next day I went to the front desk because there was no water in the room (as advertised) the people behind the front desk were very nice, friendly and polite. they gave me a little paper bag with 2 bottles of water (I guess it should have been done at check in, but that was not the case) and they even apologize for that. checking out was also great with a very friendly staff.