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4.2 out of 5

"Clean,newly fitted out rooms with excellent shower. " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

At Masonic Hotel, you'll be connected to a shopping center and 9.7 km (6 mi) from Sentry Hill Winery. Highlights at this hotel include 2 bars/lounges, a casino, and a restaurant.

The family restaurant, Dining Room, serves local and international cuisine and is open for breakfast and dinner. Other amenities include free WiFi in public areas and a snack bar/deli. English breakfast is available on weekdays between 8:00 AM and 1:00 PM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 3-star Waitara hotel include Yandle Park and New Plymouth Golf Club.

Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Masonic Hotel ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Masonic Hotel

Everyone (17) Couples (2) Family (4)
2 out of 5
Dirty carpets, noisy owners/managers with loud music, noisy fridge with split dirty door seal, uncomfortable bed, mouldy bottom of shower curtain. Pleasant bar manager, Chynna. Nice pool tables.

Posted by on 9 Jan. 2024

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1 out of 5
I had to cancel on the day of arrival due to unforseen circumstances. Phone hotel on the day to let them know asked if there was any chance of a refund please. Was told someone would call me back asap. still waiting 7 days later.

Posted by on 4 Nov. 2022

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Comment from Hotel Management

5 Nov. 2022 by Kaye

Hi Tracy, firstly Im sorry about the delay in getting back to you. I did try to ring you regarding the refund, but your number had been written down wrong, again sorry, and when a booking is cancelled can not see any details.For your refund you need to go through Expedia Group.Again accept my apologies

5 out of 5

Posted by on 26 Jul. 2021

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5 out of 5

Posted by on 6 May 2021

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5 out of 5
Clean,newly fitted out rooms with excellent shower.

Posted by on 23 Feb. 2020

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4 out of 5
What did you like or what was unique about the property. What didn't you like?

Posted by on 28 Jan. 2020

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4 out of 5
The room was pleasing. The only parking offered was on the street. The restaurant was a disaster - twice the appetiser arrived, while only half the main was served! When asked about the bacon and egg that should have accompanied the burger, I was informed, "Oh dear, sorry I forgot." No offer was made to set the order right,nor any discount offered!

Posted by on 18 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by masonic

Parking on the street is safer than around the back as their is cameras on the street. The appetiser was only served once as stated on the menu. Offer vwas made to right it but the response was that he couldnt eat anymore. Sorry for the mix up

5 out of 5
Awesome staff, super clean and quiet. Great room and shower pressure (AMAZING). Delish meal ordered form downstairs and superb value!

Posted by on 1 Aug. 2019

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Comment from Hotel Management

5 Sep. 2019 by Ngaire

Thanks for staying with us. We appreciate your feedback! Hope to see you again soon

5 out of 5
Comfortable bed, nice warm temperature in the room,clean, manager on duty friendly and welcoming, excellent food we had at dinner and breakfast.

Posted by on 9 Jun. 2019

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4 out of 5
location was great . food was great, staff also great.

Posted by , from Tutukaka Northland. on 3 Jun. 2019

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A casino, an arcade/game room, and complimentary newspapers in the lobby are also featured at the business-friendly Masonic Hotel. Free self parking is available. This 3-star Waitara hotel is smoke free.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Meeting rooms
  • Casino
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Masonic Hotel offers 8 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 8:00 AM and 1:00 PM.

Dining Room - This family restaurant specializes in local and international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 8:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 8:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.00 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • One child stays free
  • Front desk opens daily at 9 AM
  • Front desk closes daily at 8:00 PM
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 15–30 for adults, and NZD 8–10 for children
  • Rollaway bed fee: NZD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Masonic Hotel Waitara
  • Masonic Waitara
  • Masonic Hotel Hotel
  • Masonic Hotel Waitara
  • Masonic Hotel Hotel Waitara

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.