3.8 out of 5

"Good feed. Everything else good for the money. Not going to meet the 50 word minimum because I can't be bothered. " More

By a verified traveller on Wed 30 May 2018

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Hotel Description

At The Empire Hotel, you'll be 38.1 km (23.7 mi) from West Coast Pioneers Memorial Museum and 39.6 km (24.6 mi) from Zeehan Golf Club. Highlights at this inn include free continental breakfast, a restaurant, and free self parking.

You can enjoy free WiFi, featured in all 20 rooms.

At the inn's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas and coffee/tea in a common area. Each morning free breakfast is served.

With a stay at this Queenstown inn, you'll be steps from West Coast Wilderness Railway.

Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$80 per night

Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

The Empire Hotel ratings based on 66 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Empire Hotel

Everyone (62) Couples (1) Students (1) Family (1)
5 out of 5
The bed was so comfortable and the hotel really quiet

Posted by on 18 Feb. 2019

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4 out of 5
Very comfortable room with an amazing view of the mountain behind Queenstown. Bathrooms were large and most were quite modern.

Posted by on 19 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Tracy - Office Admin

Thank you for your feedback and we are happy you enjoyed your stay!

4 out of 5
Lovely building, nice and clean but the shower wasn't awesome.

Posted by on 13 Jan. 2019

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3 out of 5
Locals fighting outside our room window until the police broke it up was the low point

Posted by on 11 Jan. 2019

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4 out of 5
The bedroom at the rear of the hotel was very basic and next to very crowded family rooms, which put some strain on the shared bathroom. Proximity to an external stairwell used by smokers wasn't great. Little sitting room/tearoom was comfortable, but didn't accommodate many. Meals were fantastic and the staff were really lovely. The retention of historic artworks in the main areas was noteworthy, along with the gorgeous main staircase.

Posted by on 7 Jan. 2019

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4 out of 5
Perfectly central location. Good pub food for dinner & Kilkenny on tap! We thoroughly enjoyed our stay at The Empire

Posted by on 5 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Tracy - Office Admin

Thank you for your feedback, we are glad you enjoyed your stay.

4 out of 5
Conveniently located in the middle of town with old school charm

Posted by on 5 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Tracy - Office Admin

Thank you for your feedback and we are happy you enjoyed your stay!

5 out of 5
Great clean accommodation, old style hotel, new ensuite in our room. Had a great chicken parmy for dinner and did the west coast wilderness railway in the morning, the station is across the road.

Posted by on 4 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Tracy - Office Admin

Thank you for your feedback, we are glad you enjoyed your stay.

5 out of 5
The hotel is quite traditional and the room is very nice. Also it is in the centre of Queenstown.

Posted by , from au on 23 Dec. 2018

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Comment from Hotel Management

22 Jan. 2019 by Tracy - Office Admin

Thank you for your feedback and we are happy you enjoyed your stay!

5 out of 5
Old, but very comfortable. Had bathrooms opposite room, so no problem with not having an ensuite.

Posted by on 13 Dec. 2018

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Comment from Hotel Management

22 Jan. 2019 by Tracy - Office Admin

Thank you for your feedback and we are happy you enjoyed your stay!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. The Empire Hotel also features coffee/tea in common area and a television in common area. Free self parking is available. Smoking is allowed in designated areas at this Queenstown inn.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Coffee in lobby
  • Front desk (limited hours)
  • Television in lobby
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Empire Hotel offers 20 forms of accommodation with free toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Housekeeping (daily)
  • Toiletries (free)

Food & Drink

Guests are served a free continental breakfast daily from 7 AM to 9 AM.

On-site venue – This restaurant serves lunch and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM until 5 PM
If you arrive at the property after hours, you'll need to check in at an alternative location: Hotel Bar
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 5 PM
Guests arriving after hours will need to go to the following location to check in: Hotel Bar
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Hotel Names

  • Empire Hotel Queenstown
  • Empire Hotel
  • Empire Queenstown