4.5 out of 5

"We thoroughly enjoyed our stay at Peppers Cradle Mountain Lodge, the room was so warm, the food was amazing and the staff were extremely friendly and ... " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

A luxury stay in Cradle Mountain awaits you at Peppers Cradle Mountain Lodge. Within steps you'll find Cradle Mountain Visitor Centre and Enchanted Nature Walk. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and free breakfast.

Fireplaces, sitting areas, and coffee/tea makers are featured in all 86 individually decorated rooms. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, fridges, minibars, and hairdryers are available.

A day of pampering at Waldheim Alpine Spa can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and mani/pedis. The restaurant, Highland Restaurant, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the spa tub and sauna as well as access to horse riding/rentals and bike rentals. A conference centre and meeting rooms are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Free full breakfast is available. There's also free self parking, along with the convenience of an area shuttle.

With a stay at this 4.5-star Cradle Mountain hotel, you'll be 7.5 km (4.7 mi) from Dove Lake.

Pencil Pine Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$269 per night

Pencil Pine Cabin with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Traditional Spa Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Contemporary Spa Cabin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Billy Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Cradle Mountain Lodge ratings based on 744 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Cradle Mountain Lodge

Everyone (254) Couples (388) Family (102)
5 out of 5
Great location, plenty of nearby walking track options. Limited mobile reception & no tv make for a great opportunity to digital detox. Handy guest laundry with large washing machines & dryers

Posted by on 8 Dec 2018

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5 out of 5
Beautiful natural surroundings. The Tavern menu could have more variety.

Posted by on 7 Dec 2018

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2 out of 5
Very disappointed paid $429 for a 1 night stay, cabin is very tired and no wow factor for this price. It was for my big special birthday so was really looking forward to it even though the price was very high but thought why not it’s only once we will do it. Yes will not be returning. We stayed the second night st cradle alpine retreat for $180 per night, what a difference should have stayed the w nights here.

Posted by on 6 Dec 2018

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4 out of 5
Upon arrival we were greeted with big smiles and warm greetings from the reception staff. We made our way to our room and entered the to see that unfortunately it was unmade/not cleaned from previous guests (un made bed, towels on floor of bathrrom, empty drink bottles around). We contacted reception and they came up to us after about 15 minutes and moved us into the room next door. They were apologetic for the initial room. It would have been a nice touch if they offered us a bottle or wine or restaurant voucher for the inconvenience. The staff were all very accomodating and friendly (reception/bar/bistro and restaurant). We decided to dine at the Highland restaurant for dinner. My fish was beautiful, but unfortunately the steak that was ordered to be well done was still red on the inside and needed to be sent back. This meant that mine was 3/4 finished by the time the steak was bought back out. It was perfect the second time around. We also ordered 2 desserts which were amazing. again - it would have been nice to be offered a discount or free dessert for the inconvenience. We both had a massage and both loved not only the setting, views, ambiance but both treatments were amazing. We did a few little walks - but found it inconvenient that the road to dove lake was closed to public from 8:30 - 5:30 (not Peppers fault). We were only there 24 hours and having to time shuttles meant we actually missed out on getting down there. All in all the stay was enjoyable.

Posted by , from Melbourne on 24 Nov 2018

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5 out of 5
Great place to stay close to Cradle Mountain and the bus to the start of walks at Dove Lake. Also some short walks close to the Motel. Breakfast and meals were excellent and a lot of food was house made and very special. Reception staff were terrific and friendly and made us very welcome and gave lots of good tips.We would stay there again if we made a return visit and would advise our friends and family to stay there.

Posted by , from melbourne on 17 Nov 2018

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4 out of 5
Comfortable stay in our cabin however the Lodge is in need of a revamp. The lighting at night is also inadequate when walking form Lodge to cabins, especially when raining.

Posted by , from Melbourne Australia on 11 Nov 2018

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5 out of 5
I loved Peppers. We stayed in a spa cabin which was warm when we arrived with the fire already lit. The room was spacious with a day bed as well as a king bed and two comfy chairs to sit by the fire. I loved that there was no TV in the room and guests are encouraged to enjoy the wilderness or mingle in the lodge. The walks around the property are amazing. The big fireplaces with large comfy armchairs on the lodge are wonderful on a cold evening

Posted by , from Brisbane on 22 Oct 2018

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5 out of 5
Right in the heart of Cradle Mountain, wildlife and wondrous walks at your doorstep, super friendly staff.

Posted by , from Sydney on 15 Oct 2018

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5 out of 5
Hotel was amazing and the restaurant was fantastic. Cant wait to be back there under the amazing mountains in the area.

Posted by , from Sydney, Australia on 14 Oct 2018

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5 out of 5
Fantastic spot in nature Amazing to have a fire place in the room Lovely check inanager made us feel welcome after travel and for us Booked in when we were early Perfect spot - loved it - can’t fault it If you want tv and noise don’t stay here If you want peace and luxury stay here

Posted by , from Perth wa on 13 Oct 2018

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Property Features

Peppers Cradle Mountain Lodge offers its guests a full-service spa, a spa tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Peppers Cradle Mountain Lodge. Limited free parking is available on a first-come, first-served basis. This 4.5-star Cradle Mountain hotel is smoke free.

  • 1 floor
  • 86 guestrooms or units
  • 2 dining venues
  • 2 conference rooms
  • Full breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Launceston, TAS (LST) (148.6 km / 92.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Peppers Cradle Mountain Lodge offers 86 forms of accommodation with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Fireplace
  • Sitting area
  • Minibar
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free full breakfast.

Highland Restaurant – This restaurant serves breakfast and dinner. Reservations are required.

Tavern Bar and Bistro – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM until 10 PM

This property is located in an area where mobile phone service and WiFi are unavailable. Teistra is the only mobile phone service provider with network coverage in this area. Free WiFi access is available in the Main Lodge Building. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests who wish to dine at Highalnd Restaurant after arrival must make a reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7 AM - 10 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 75.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Cradle Mountain Lodge
  • Peppers Lodge
  • Peppers Cradle Mountain
  • Cradle Mountain Resort
  • Cradle Mountain Lodge

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.