The St. Regis Shenzhen: Deals & Reviews (Shenzhen, CHN)

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Luxury hotel connected to a shopping centre in Shenzhen with 3 restaurants

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

3 restaurants, breakfast, lunch served; local and international cuisine

Sauna, hot tub, body treatments, aromatherapy, hot stone massages

Overview
Rooms
Location
Policies

8.8

Excellent

Popular amenities

Hot tub

Spa

Pool

Breakfast available

Restaurant

Bar

Check out the area

No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001

KK Mall1 min walk
Shenzhen Grand Theater5 min walk
Huaqiangbei2 min drive
Shenzhen (SZX-Shenzhen Intl.)37 min drive

Room options

Room, 1 King Bed, View

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

52 sq m
Hill view
Sleeps 3
1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

52 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, View (Urban)

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

50 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Single Beds, City View

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

54 sq m
City view
Sleeps 3
2 Single Beds

Suite, 1 King Bed, City View (St. Regis, 2 Bedrooms, Skyline View)

Highlights

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

108 sq m
Hill view
Sleeps 3
1 King Bed

Suite, 1 King Bed, City View (Shenzhen, Skyline View)

Highlights

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

88 sq m
Hill view
Sleeps 3
1 King Bed

Suite, 1 King Bed, View

Highlights

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

103 sq m
Hill view
Sleeps 3
1 King Bed

Room, 2 Single Beds, View

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

50 sq m
City view
Sleeps 3
2 Single Beds

Room, 2 Single Beds, City View

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

48 sq m
City view
Sleeps 3
2 Single Beds

Room, 1 King Bed, View

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

43 sq m
Hill view
Sleeps 3
1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

45 sq m
City view
Sleeps 3
1 King Bed

Suite, 1 King Bed, City View (Caroline Astor)

Highlights

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

70 sq m
Hill view
Sleeps 3
1 King Bed

Suite, 1 King Bed, City View (Allure, Skyline View)

Highlights

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

70 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Single Beds, View

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

48 sq m
Hill view
Sleeps 3
2 Single Beds

Similar properties

Pool

Hot tub

Spa

Parking included

for 1 night

includes taxes & fees

4 May - 5 May

About the area

Shenzhen

The St. Regis Shenzhen puts you in the heart of Shenzhen, connected to a shopping centre and within a 20-minute stroll of KK Mall and Shenzhen Grand Theater. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Iridium Spa can include hot stone massages, detox wraps and body wraps along with access to the sauna and hot tub. Decanter serves local and international cuisine. St. Regis Bar/The Drawing is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a kids' swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Luohu hotel include Shenzhen Museum and Lizhi Park.

What's nearby

KK Mall - 1 min walk
Shenzhen Grand Theater - 5 min walk
Shenzhen Museum - 15 min walk
Huaqiangbei - 2 min drive
Luohu Port - 3 min drive

Getting around

Shenzhen Station - 3 min drive
Hongling Station - 11 min walk
Shenzhen (SZX-Shenzhen Intl.) - 38 min drive

Restaurants

新灯火烧烤 - 4 min walk
木屋烧烤 - 5 min walk
桂小粉 - 4 min walk
顺德佬天心酒楼 - 5 min walk
深圳文艺会堂 - 7 min walk

About this property

The St. Regis Shenzhen

Luxury hotel connected to a shopping centre in Shenzhen with 3 restaurants

The St. Regis Shenzhen offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A kids' pool, 1 hot tub, and a sauna are also featured at the luxury The St. Regis Shenzhen. Self parking is free.

290 guestrooms or units

100 levels

3 dining venues

2 bars or lounges

Conference rooms

Built in 2011

Deli

Charging station for electric cars

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Library

Terrace

Garden

Newspapers in lobby (free)

Bellhop

Lift

The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private hot tubs and iPads. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature washers/dryers and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: CNY 268 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Decanter
Elba Italian Restaurant
Malt
Social All Day Dining
St. Regis Bar/The Drawing

Things to do

24-hour health club
Children's pool
Fitness classes
Full-service spa
Indoor pool
Library
Sauna
Spa tub
Yoga classes

Family friendly

Children's books
Children's pool
Children's toys
Free cot
In-room washer/dryer
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

Business centre
Meeting rooms

Outdoors

Garden
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
Sauna
Spa treatment rooms
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
In-room accessibility
Lever door handles
Lift
Low-height counter and sink
Low-height electrical sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

100 floors
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2011
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian-cotton sheets
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Children's slippers
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Hydromassage showerhead
Private bathroom
Separate bathtub and shower
Slippers
Towels

Entertainment

46-inch LCD TV with digital channels
IPad
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Eco-friendly cleaning products available
Electrical adapters
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Soundproofed rooms
Washer/dryer
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for CNY 350.0 per day.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: CNY 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 268 per person
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shenzhen St. Regis

St. Regis Shenzhen

St. Regis Shenzhen Hotel

The St. Regis Shenzhen Hotel

The St. Regis Shenzhen Shenzhen

The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at The St. Regis Shenzhen?

The St. Regis Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Shenzhen?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at The St. Regis Shenzhen on 19 May 2024 start from AU$313.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Shenzhen?

Yep, The St. Regis Shenzhen has a free self car park.

Are there any beaches close to The St. Regis Shenzhen?

The closest beach to The St. Regis Shenzhen is Dameisha Seaside Park (21.3 km).

Is there a spa on site at The St. Regis Shenzhen?

Yep, Iridium Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The St. Regis Shenzhen have a pool?

The St. Regis Shenzhen has an indoor pool and a kids' pool.

What luxury perks are available at The St. Regis Shenzhen?

The St. Regis Shenzhen features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with Hot tubs, deep soaking tubs and hydromassage showerheads.

What makes The St. Regis Shenzhen a romantic place to stay?

1 hot tub and couples dining, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The St. Regis Shenzhen.

Is The St. Regis Shenzhen family-friendly?

You bet! With amenities like a children's pool and laundry facilities, as well as children's slippers and children's books in the guestrooms, it's no surprise The St. Regis Shenzhen is a hit with families.

Are there hot tubs in the rooms at The St. Regis Shenzhen?

Yep, all rooms come with private hot tubs.

Does The St. Regis Shenzhen serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The St. Regis Shenzhen?

No, The St. Regis Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at The St. Regis Shenzhen?

Yep, you can grab a meal at The St. Regis Shenzhen's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at The St. Regis Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The St. Regis Shenzhen?

No, pets are not allowed.

The St. Regis Shenzhen Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Peter

Business traveller

9 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely the finest 5-Star hotel in Shenzhen! Outstanding staff, with an impeccable butler service. Don't miss the scrumptious morning, and evening buffet. So many international dishes, which are prepared with the highest of standards! Access to the metro is a snap, and it is beneath the King Key building. One never has to go outside to ride the system. This is my only choice of properties when my travels bring me to Shenzhen!

Stayed 3 nights in Jan 2024