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Hotel Description

At Crowne Plaza Niagara Falls Fallsview, an IHG Hotel you'll be within steps of Fallsview Indoor Waterpark and Oakes Garden Theatre. Highlights at this hotel include 2 restaurants, a full-service spa, and a casino.

A day of pampering at Christienne Fallsview Spa can include deep-tissue massages, hot stone massages, and facials along with aromatherapy and hydrotherapy. The restaurant, The Rainbow Room, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the water park, gym, and sauna. Other amenities include a coffee shop/cafe, a business center, and concierge services. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. There's also self parking, along with the convenience of a free casino shuttle.

Sights within a 10-minute walk of this 3.5-star Clifton Hill hotel include Queen Victoria Park and Casino Niagara.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$135* Per night/room 4 Apr. - 5 Apr.

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed, View (Niagara Falls View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, View (Niagara Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

About the Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Location 5685 Falls Avenue, Niagara Falls, ON L2E6W7

Property Features

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers its guests a full-service spa, a water park (surcharge), and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Event space at this hotel measures 7578 square feet (704 square meters) and includes conference space. A casino, a fitness center, and spa services are also featured at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel. For a fee, parking is available.

  • 234 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • 7578 sq ft of conference space
  • 704 sq m of conference space
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Arcade/game room
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls Station (2.4 km / 1.5 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers 234 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and refrigerators can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.

The Rainbow Room - This restaurant serves breakfast and lunch.

Prime Steakhouse - This steakhouse serves dinner only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • Service fee: CAD 15.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 24.95 for adults and CAD 14.95 for children
  • Self parking fee: CAD 39 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
  • Niagara Falls Crowne Plaza
  • Crowne Plaza Niagara Falls Fallsview Hotel
  • Crowne Plaza Niagara Falls Fallsview
  • Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
  • Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

You should know

  • Pool access available from 9 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.