This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include a snack bar/deli, luggage storage, and an elevator. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.
Places within a 30-minute walk of this 4-star Newcastle West hotel include Christ Church Cathedral and King Edward Park.
5 Mar. 2024 by Karen
Hi DonaldThanks for your comments on our staff
5 Mar. 2024 by Karen
Hi DavidThanks for your review.
17 Feb. 2024 by Karen
Hi Michael, Thank you for your comments. Newcastle has a very vibrant nightlife.
17 Feb. 2024 by Karen
Thank you for you comments Allen
31 Jan. 2024 by Mercure Newcastle
Hi Ria, thank you for taking the time to leave us a review of your recent stay. We sincerely apologise that the experience did not meet your expectations, and greatly appreciate your comments on areas we can improve on as we strive to improve with each stay! These issues have all been raised for action and we will be implementing strategies to have these rectified, as the comfort of our guests is our top priority. We do hope that we can convince you to reconsider staying with us again in the future, as we would love the opportunity to show our usual standardsBest Wishes, Mercure Newcastle
31 Jan. 2024 by Mercure Newcastle
Hi Jodie, thank you for taking the time to leave a review of your recent stay, we are sorry about the issues you encountered during your visit and assure you this is not our usual standard of service. This has been raised as an area of improvement and we will be implementing further staff training so we are better equipped to help guests if this occurs in the future. Unfortunately our car parking is subject to availability and not guaranteed, we do apologise that this was full when you arrived for your stay, and that you were impacted by the traffic – our central location is mostly a positive, however this can sometimes come with noise and we understand this is not always ideal. Again, we do apologise that your expectations were not met during your last visit, however do hope that we can convince you to reconsider staying with us again in the future, as we would love the opportunity to show our usual standards.Best Wishes, Mercure Newcastle
19 Jan. 2024 by Charlotte
Hi Helen, Thank you for your review. We hope to see you again soon.
14 Jan. 2024 by Charlotte
Good morning, Kathy, Thank you for your review. I am so pleased that you had a great stay with us. We hope to see you again soon.
13 Jan. 2024 by Charlotte
Hi Kris. Thanks so much for your review. We hope to see you again soon.
13 Jan. 2024 by Charlotte
Hi Di, Thanks so much for your review. Your feedback has been noted and will be sued to help us improve.
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1356 square feet (126 square meters) and includes conference space. Mercure Newcastle also features an outdoor pool, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Newcastle was completed in November 2023. This 4-star Newcastle hotel is smoke free.
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Mercure Newcastle has a restaurant on site.
Late night fare is available from 24-hour room service.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.