4.6 out of 5

"The activities of the harbour are great and close restaurants are excellent " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A luxury stay in Newcastle awaits you at Rydges Newcastle (formerly Crowne Plaza Newcastle). You'll be 1.9 km (1.2 mi) from Nobbys Head Beach and 1.9 km (1.2 mi) from Newcastle Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge.

All 175 rooms feature plasma TVs with satellite channels, and you can enjoy free wired Internet, sitting areas and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Free newspapers, safes and hairdryers are also available.

The restaurant, Restaurant, is open for breakfast, lunch and dinner. A meeting room and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a fitness centre and a coffee shop/café. Full breakfast is available on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Within a 15-minute drive of this 4.5-star Newcastle hotel, attractions include Merewether Beach and University of Newcastle.

King Cityside Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$209 per night

King Spa Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Harbourside Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Spa Harbourside Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Accessible Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rydges Newcastle (formerly Crowne Plaza Newcastle) ratings based on 882 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rydges Newcastle (formerly Crowne Plaza Newcastle)

Everyone (390) Couples (434) Business (4) Family (56)
5 out of 5
We found the service outstanding. Staff were very friendly and made our stay very enjoyable.

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Jonathon L

Hi Anonymous, Thank you for choosing to stay with us at Rydges Newcastle and for providing us with some feedback. I am thrilled that our staff members have left such a lasting impression and that we made your stay an enjoyable one. Thanks again, Jonathon L Hotel Duty Manager

5 out of 5
Staff were super helpful and polite. Location is amazing and close to everything we needed.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Courtney P

Hi Anonymous, Thankyou for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that enjoyed every aspect of your stay with us. We will be pleased to share this with the wider team. We do look forward to being able to welcome you back to the hotel again in the near future. Kindest regards, Courtney P

4 out of 5
Property is aging and we had some cleanliness issues in our room. The staff were excellent and very responsive to the situation.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Courtney P

Hi Anonymous, Thankyou for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that enjoyed your stay with us and of course our wonderful staff. We will be sure to have your feedback passed onto the housekeeping manager to further investigate the feedback mentioned. We do look forward to being able to welcome you back to the hotel again in the near future. Kindest regards, Courtney P

5 out of 5
Convenient to Public Transport and Restaurants with a nice view of the harbour.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Courtney P

Hi Maria, Thankyou for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that enjoyed every aspect of your stay with us as well as our wonderful location. We will be pleased to share this with the wider team. We do look forward to being able to welcome you back to the hotel again in the near future. Kindest regards, Courtney P

5 out of 5

Posted by on 13 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Courtney P

Hi Anonymous, Thanks you for taking the time to review the hotel it is appreciated. We are pleased to see that you enjoyed the hotel and sevices. We do look forward to welcoming you back to the hotel again in the near future. Kindest regards, Courtney P

5 out of 5
No on-site parking was the only downfall with a $30 charge for valet parking which was not the fastest service

Posted by on 13 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Courtney P

Hi Anonymous, Thanks you for taking the time to review the hotel it is appreciated. We are pleased to see that you enjoyed the hotel and sevices and we do hope that the valet parking service eased the inner CBD parking pressures. We do look forward to welcoming you back to the hotel again in the near future. Kindest regards, Courtney P

4 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are pleased to hear that you enjoyed your stay with the hotel, and we do look forward to being able to welcome you back to the hotel again in the near future. Kindest regards, Courtney P

5 out of 5
Perfect location and great views of the warfe. Easy access to board walk the city lite rail and hunter street

Posted by on 7 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed the location of the hotel as well as our hotel and services. We do look forward to being able to welcome you back to the hotel again in the near future. Kindest regards, Courtney P

5 out of 5
The accomodation, service and buffet breakfast was excellent. The only issue I found was the paid/scarce parking around the complex.

Posted by on 6 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed the location of the hotel, the hotel and services as well as the service receievd throughout. We do hope that the additional option of the valet parking service helped eased the parking pressures of the inner CBD. We do look forward to being able to welcome you back to the hotel again in the near future. Kindest regards, Courtney P

4 out of 5
Position, unbeatable. Starting to look tired with very basic level of decor. Needs an upgrade

Posted by on 6 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Courtney P

Hi Anonymous, Thank you for taking the time to provide the hotel with your feedback it is appreciated. We are so pleased to hear that you enjoyed the location of the hotel. Your feedback has been passed onto the appropriate managers to see what improvements can be made. We do look forward to being able to welcome you back to the hotel again in the near future. Kindest regards, Courtney P

About the Rydges Newcastle (formerly Crowne Plaza Newcastle)

Location Wharf Rd & Merewether St, Newcastle, NSW 2300

Property Features

Rydges Newcastle (formerly Crowne Plaza Newcastle) offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Rydges Newcastle (formerly Crowne Plaza Newcastle). For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (26.3 km / 16.3 mi)
  • Train station: Civic Station (1.1 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Rydges Newcastle (formerly Crowne Plaza Newcastle) offers 175 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6 AM to 10:30 AM.

Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 28 and AUD 36 for adults, and AUD 8 and AUD 12 for children (approximately)
  • Valet parking fee: AUD 29.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Newcastle Hotel
  • Rydges Newcastle formerly Crowne Plaza Newcastle Hotel
  • Newcastle Crowne Plaza
  • Crowne Plaza Newcastle Hotel Newcastle
  • Rydges formerly Crowne Hotel
  • Rydges Newcastle formerly Crowne Plaza Newcastle

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.