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4.5 out of 5

"It was a good hotel until I tried to give you a review and this page kept asking for a bit more of a review. " More

By a verified traveller on Thu 16 Aug 2018

Hotel Description

A luxury stay in the heart of Newcastle awaits you at Novotel Newcastle Beach. Within steps you'll find Newcastle Beach and Nobbys Head Beach within a 15-minute stroll. Highlights at this beachfront hotel include a restaurant, a bar/lounge and a steam room.

You can enjoy TVs with cable channels, and all 88 rooms feature iPod docks, WiFi and wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like bathrobes and free toiletries to enhance your stay. Additionally, coffee/tea makers, free newspapers and safes are available.

The restaurant, Bistro Dalby, is open for breakfast, brunch and dinner. Spend the day at the beach and enjoy the on-site fitness centre. A 24-hour business centre and conference space are among the business amenities offered. Additionally, you'll find WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Within a 15-minute drive of this 4.5-star Newcastle hotel, attractions include Merewether Beach and University of Newcastle.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$229 per night

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Newcastle Beach ratings based on 660 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Newcastle Beach

Everyone (309) Couples (300) Business (1) Family (50)
2 out of 5
The views were poor, looking into a commercial office who could see into our room as well as the constant noise like someone was knocking on the front door all night left us wanting to leave. Will never book there again. Shame as the staff were nice and the general location is close to the beach but you would never know it from our room.

Posted by on 15 May 2019

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Comment from Hotel Management

18 May 2019 by Abdallah - Front Office Manager

Dear Valued Guest, I would like to thank you for kindly taking the time to post your feedback, following your stay with us at the Novotel Newcastle Beach. I was sorry to read that we did not meet your expectations in some areas of the Hotel and would like to take this opportunity to apologise for any inconvenience caused. I do hope that you will allow us the opportunity to redeem ourselves, when your travels next brings you to Newcastle. Kind regards, Abdallah EL-Ghozze Front Office Manager

4 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

16 May 2019 by Abdallah EL-Ghozze- Front Office Manager

Thank you for your Review. We hope to welcome you back very soon. Kind regards, Abdallah EL-Ghozze Front Office Manager

2 out of 5
The room smelt and shower was disappointing. Staff were great

Posted by on 28 Apr. 2019

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Comment from Hotel Management

4 May 2019 by Abdallah -Front Office Manager

Dear valued guest I would like to thank you for kindly taking the time to post your feedback, following your stay with us at the Novotel Newcastle Beach. I was sorry to read that the room was not serviced properly. I can assure you that we take all feedback very seriously and that I have forward your comments to the housekeeping team. I do hope that you will allow us the opportunity to redeem ourselves, when your travels next bring you to Newcastle. Kind regards, Abdallah EL-Ghozze Front Office Manager

5 out of 5
Everything was very good. The people at reception were lovely and very helpful.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Anthony

Thank you for the wonderful review! We hope to see you again in the future.

4 out of 5

Posted by on 31 Mar. 2019

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Comment from Hotel Management

18 Apr. 2019 by Anthony H

Dear Guest, Thanks for your 4/5 rating, and thanks for staying with us! We look forward to seeing you again! Sincerely,

4 out of 5

Posted by on 3 Mar. 2019

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Comment from Hotel Management

18 Apr. 2019 by Anthony H

Dear Guest, Thanks for your 4/5 rating, and thanks for staying with us! We look forward to seeing you again! Sincerely,

5 out of 5
Great location, great facilities both in house and available in close proximity

Posted by on 11 Feb. 2019

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Comment from Hotel Management

11 Feb. 2019 by Aaron - Front Office Manager

Dear Guests, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

5 out of 5
Staff were fantastic,nothing was a problem for them.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

11 Feb. 2019 by Aaron - Front Office Manager

Dear Guests, It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely,

5 out of 5
Convenient location, enjoyed all the facilities the hotel hadto offer and the lovely staff

Posted by on 14 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Aaron - Front Office Manager

Dear Guests, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Front Office Manager

3 out of 5

Posted by on 11 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Aaron - Front Office Manager

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Front Office Manager

About the Novotel Newcastle Beach

Location 5 King Street, Newcastle, NSW 2300

Property Features

Novotel Newcastle Beach offers its guests a steam room and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. You'll find a 24-hour business centre on site. The luxury Novotel Newcastle Beach also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 165 sq. m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (27.7 km / 17.2 mi)
  • Train station: Civic Station (1.8 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Novotel Newcastle Beach offers 88 forms of air-conditioned accommodation with iPod docking stations and minibars. Televisions come with cable channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Bistro Dalby – This restaurant serves breakfast, brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 24.95 per day (rates may vary)
  • Self-parking fee: AUD 22 per night (in/out privileges)
  • Valet parking fee: AUD 25 per night (in/out privileges)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: AUD 45 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Newcastle Beach Hotel
  • Novotel Newcastle Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.