- Liked: Cleanliness, staff & service
- Disliked: Amenities
We had to get a new key cut each time we went to unlock our door Very frustrating the keys NEVER worked
Stayed 2 nights in Nov. 2019
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Mercure Charlestown
Hotel Class
Information
Reviews
Very Good
1,207 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
109 Madison Drive, Adamstown Heights, NSW
What's nearby
- Charlestown Square
- 19 min walk
- Westfield Kotara
- 3 min drive
- Glenrock State Conervation
- 9 min drive
- Newcastle, NSW (NTL-Williamtown)
- 30 min drive
Book online or call:
1800 796 370Your dates need to occur after 2019-12-14. Try updating your dates to see prices for your trip.
About this area
Adamstown Heights
Located in Adamstown Heights, Mercure Charlestown is in an area with good shopping. The area's natural beauty can be seen at Lake Macquarie and Merewether Beach. Merewether Ocean Baths and Hunter Region Botanic Gardens are also worth visiting. Our guests appreciate the hotel's quiet location.
What's nearby
- Charlestown Square - 19 min walk
- Westfield Kotara - 3 min drive
- John Hunter Hospital - 7 min drive
- Dudley Beach - 8 min drive
- Glenrock State Conervation - 9 min drive
Getting around
- Kotara Station - 3 min drive
- Newcastle, NSW (NTL-Williamtown) - 30 min drive
Restaurants
- Bistro Blu – Alfresco dining bistro with a bar offering Modern European cuisine. Serves breakfast and dinner on select days. Reservations required.
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Free RV/bus/truck parking
- Free nearby parking
- 24-hour roundtrip airport shuttle (surcharge)
Food and drink
- Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 20-27 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Outdoor pool
Family friendly
- Cribs/infant beds (surcharge)
- Dry cleaning service
- Laundry facilities
- Outdoor pool
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- No elevators
Guest services
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Front desk (limited hours)
- Laundry facilities
Languages spoken
- English
Business services
- 1 meeting room
- Computer station
- Conference space (538 square feet)
Outdoors
- Garden
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Cribs/infant beds (surcharge)
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 32-inch LCD TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Minibar
- Refrigerator
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
Nearby activities
Where to eat
- Bistro Blu – Alfresco dining bistro with a bar offering Modern European cuisine. Serves breakfast and dinner on select days. Reservations required.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great very clean and good position great restaurant attached
Stayed 1 night in Nov. 2019
This traveller didn’t leave comments with their review
Stayed 1 night in Nov. 2019
- Liked: Cleanliness, property conditions & facilities
Not value for Money
The place and room where clean, people weren't over friendly, I found for business it wasn't that comfortable as they didn't have a char that I could use do my work in my room from the bench area. I didn't think it was value for what I received
Stayed 1 night in Nov. 2019
- Liked: Staff & service
- Disliked: Cleanliness
The room wasnt cleaned properly....daily. The cleaner's hair was everywhere.
Stayed 3 nights in Nov. 2019