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Mercure Charlestown

Hotel Class
4 out of 5



4.2 / 5Very Good
1,207 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


What's nearby

  • Popular Location
    Charlestown Square
    19 min walk
  • Popular Location
    Westfield Kotara
    3 min drive
  • Popular Location
    Glenrock State Conervation
    9 min drive
  • Airport
    Newcastle, NSW (NTL-Williamtown)
    30 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2019-12-14. Try updating your dates to see prices for your trip.

    About this area

    Adamstown Heights

    Located in Adamstown Heights, Mercure Charlestown is in an area with good shopping. The area's natural beauty can be seen at Lake Macquarie and Merewether Beach. Merewether Ocean Baths and Hunter Region Botanic Gardens are also worth visiting. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      Charlestown Square - 19 min walk
    • Popular Location
      Westfield Kotara - 3 min drive
    • Popular Location
      John Hunter Hospital - 7 min drive
    • Popular Location
      Dudley Beach - 8 min drive
    • Popular Location
      Glenrock State Conervation - 9 min drive

    Getting around

    • Kotara Station - 3 min drive
    • Newcastle, NSW (NTL-Williamtown) - 30 min drive


    • Bistro Blu – Alfresco dining bistro with a bar offering Modern European cuisine. Serves breakfast and dinner on select days. Reservations required.

    About this property

    Mercure Charlestown

    Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. All 53 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include minibars, room service, and premium bedding.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free RV/bus/truck parking
    • Free nearby parking
    • 24-hour roundtrip airport shuttle (surcharge)

    Food and drink

    • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 20-27 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Outdoor pool

    Family friendly

    • Cribs/infant beds (surcharge)
    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)


    • No elevators

    Guest services

    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Front desk (limited hours)
    • Laundry facilities

    Languages spoken

    • English

    Business services

    • 1 meeting room
    • Computer station
    • Conference space (538 square feet)


    • Garden


    • Smoke-free property
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Cribs/infant beds (surcharge)
    • Premium bedding
    • Rollaway/extra beds (surcharge)


    • Free toiletries
    • Hair dryer
    • Shower/tub combination


    • 32-inch LCD TV
    • Premium channels
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Minibar
    • Refrigerator


    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone

    Nearby activities

    Where to eat


    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    We had to get a new key cut each time we went to unlock our door Very frustrating the keys NEVER worked

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Service is great very clean and good position great restaurant attached

    Stayed 1 night in Nov. 2019


      This traveller didn’t leave comments with their review
      Stayed 1 night in Nov. 2019


      • Liked: Cleanliness, property conditions & facilities

      Not value for Money

      The place and room where clean, people weren't over friendly, I found for business it wasn't that comfortable as they didn't have a char that I could use do my work in my room from the bench area. I didn't think it was value for what I received

      Stayed 1 night in Nov. 2019


      • Liked: Staff & service
      • Disliked: Cleanliness

      The room wasnt cleaned properly....daily. The cleaner's hair was everywhere.

      Stayed 3 nights in Nov. 2019

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