4.6 out of 5

"The only gripe i have is the television reception is terrible, and $18.95 for a movie?! With a snowy picture! " More

By a verified traveller on Mon 19 Feb 2018

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Hotel Description

A luxury stay in Newcastle awaits you at Crowne Plaza Newcastle. Within steps you'll find Newcastle Museum and Christ Church Cathedral within a 20-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 175 rooms feature plasma TVs with satellite channels, and you can enjoy sitting areas, wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Free newspapers, safes, and hairdryers are also available.

The restaurant, Seasalt Restaurant, is open for breakfast, lunch, and dinner. A meeting room and a business centre are among the business amenities offered. Other amenities include a fitness centre, WiFi in public areas, and laundry facilities. Full breakfast is available daily between 6 AM and 10 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 4.5-star Newcastle hotel include Fort Scratchley and Newcastle Ocean Baths.

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$164 per night

Room, 2 Single Beds, Non Smoking (HARBOURSIDE)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, View (HARBOURSIDE)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (HARBOURSIDE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Extra large Double Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Newcastle ratings based on 778 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Great spot

Pros: Location, pool
Cons: Television reception
The only gripe i have is the television reception is terrible, and $18.95 for a movie?! With a snowy picture!

Posted by , from NSW on 19 Feb 2018

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3 out of 5
Breakfast was the best part. Staff were lovely. Dinner was over priced and ordinary.. The room was the biggest disappointment, believe we were placed in a disabled room, no bath and when you went to shower you pull a curtain around to block the toilet. The whole floor floods, slippery as. You then have to place towels over the bathroom floor to be able to safely go to the toilet after someone has showered. Over $500, wasn't worth it. Breakfast and the staff were the only thing that saved the trip.

Posted by on 10 Feb 2018

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3 out of 5

Soulless Event

Pros: Room size adequate
Cons: Everyone seems to come by car. Vehicular entrance to hotel is therefore critical.
Location: Proximate to what is available in Newcastle. At the moment Newcastle is re-inventing itself. Removal of the train divides the urban space.
Arriving by car I found there is no driveway to pull off a busy road. The hotel entrance is a short distance from a blind corner around which cars come at pace. There are 4 spaces as the front door to the hotel bound on each side by "No Standing" signs. Parking in the no standing zone near the corner is deadly. Getting out of the car safely is a challenge. I booked a harbour view room only to be given Room 118 - below tree line overlooking a very busy hotel family pool. So; nothing to look at. No reason to return. Stephen Goddard

Posted by , from Sydney on 30 Jan 2018

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4 out of 5
Excellent service and facility was at a beautiful location. Rooms were clean and spacious.

Posted by on 26 Jan 2018

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4 out of 5

Great Hotel Awesome Staff

Pros: Staff happy helpful and friendly
Cons: Keep the flies at bay at dinner time?
Location: We went to see for the love of mrs brown
The hotel was great staff very helpful seafood platter for dinner wine was fabo service was excellent staff where happy helpful made our stay feel special staff helped us with a taxi to our show concierge parking was great and easy to use

Posted by , from Berowra Sydney on 22 Jan 2018

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5 out of 5

Nice hotel on the harbour

Staff very friendly and accomodating. The breakfast included is very good. The valet parking staff are very friendly as well.

Posted by on 16 Jan 2018

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5 out of 5
Pros: Everything
Came up to Newcastle for a new year 4 day break. Hotel and staff are lovely. Had a leaking air con vent which leaked all over our luggage, but when notified of the problem, they were straight up to have a look and offer any help to dry our clothes and if we liked to more to a new room we could. Problem fixed , we didn't move rooms and they were most helpful with dealing with this instantly. Food in resturant was beautiful and all staff and even house keeping always said hello.

Posted by , from Picton on 11 Jan 2018

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5 out of 5

Fantastic hotel to stay!

Pros: The location, the staff and the buffet breakfast are some of the highlights.
Cons: Not enough space and shade around the pool area.
Location: There are plenty of activities around the hotel - fantastic location for cycling and walking
Our family had a fantastic time at this hotel. The staff are very friendly which makes the stay special. The buffet breakfast was exceptional value and high quality.

Posted by , from Sydney on 9 Jan 2018

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5 out of 5
Fatastic staff and breakfast! Peaceful environment and live location

Posted by on 4 Jan 2018

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5 out of 5
Very tidy room, very comfortable. Facilities were great. Close to everything in Newcastle CBD

Posted by on 23 Dec 2017

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Property Features

Crowne Plaza Newcastle offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A business centre and a meeting room are available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Crowne Plaza Newcastle. Parking is available for a fee. This 4.5-star Newcastle hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (26.6 km / 16.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Newcastle offers 175 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Newcastle's hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.

Seasalt Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD23 and AUD33 per person (approximately)
  • Fee for in-room wired Internet: AUD 27.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 27.50 per 24-hour period (rates may vary)
  • Valet parking fee: AUD29.00 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Newcastle Hotel
  • Crowne Plaza Newcastle
  • Newcastle Crowne Plaza
  • Crowne Plaza Newcastle Hotel Newcastle

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.