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Reviews

3.8 / 5Good
2,129 reviews

Amenities

  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Battery Park
    3 min walk
  • Popular Location
    One World Trade Center
    16 min walk
  • Popular Location
    Brooklyn Bridge
    3 min drive
  • Airport
    New York, NY (JFK-John F. Kennedy Intl.)
    23 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-18. Try updating your dates to see prices for your trip.

    About this area

    New York

    Located in New York's Stone Street Historic District neighborhood, DoubleTree by Hilton New York Downtown is in the city center and near a metro station. Whitney Museum of American Art and Broadway are cultural highlights, and some of the area's activities can be experienced at Sunset Park and American Dream Meadowlands. Looking to enjoy an event or a game? See what's going on at Barclays Center Brooklyn or Madison Square Garden. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Whitehall St. Station and Bowling Green Station are just steps away.

    Popular Location

    What's nearby

    • Battery Park - 3 min walk
    • One World Trade Center - 16 min walk
    • Brooklyn Bridge - 3 min drive
    • New York University - 6 min drive
    • Statue of Liberty - 14 min drive

    Getting around

    • Whitehall St. Station - 1 min walk
    • New York World Trade Center Station - 15 min walk
    • New York, NY (JFK-John F. Kennedy Intl.) - 23 min drive

    About this property

    DoubleTree by Hilton New York Downtown

    This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, valet parking, and a business center are onsite. All 399 rooms offer WiFi, MP3 docks, and flat-screen TVs with cable channels. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 6.95 per day)
    Available in some public areas: WiFi (USD 6.95 per day)

    Parking and transportation

    Self parking: USD 40 per day
    Valet parking: USD 60 per day
    Parking height restrictions apply

    Food and drink

    Full breakfast available for a fee daily 6 AM–11 AM: USD 18 for adults and USD 10 for children
    1 restaurant
    1 bar
    Room service available

    Things to do

    Fitness center

    Family friendly

    Dry cleaning service
    Laundry facilities

    Conveniences

    Elevator

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Conference space

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    32-inch flat-screen TV
    Cable channels
    MP3 dock

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Free newspapers (weekdays)
    Laptop-compatible safe
    Phone
    5 - Excellent
    642
    4 - Good
    819
    3 - Okay
    407
    2 - Mediocre
    165
    1 - Poor
    96
    4.1
    Cleanliness
    4.1
    Service and Staff
    3.7
    Amenities
    3.7
    Property condition

    2/5

    • Disliked: Staff & service, amenities

    3 elevators that were never in service at the same time. One specifically that service was using. Majority of the time the elevators were being taken up by service people going a few levels up or moving carts. Desk staff ignorant, unhelpful and pricks

    Stayed 5 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 7 nights in Feb. 2020

    2/5

    • Liked: Cleanliness
    • Disliked: Property conditions & facilities

    The location and staff are great overall, it's not in the middle of any nightlife other than the 2-3 bars nearby and some of the staff was surly BUT the big problem here is that elevator. Don't let any review or staff member tell you it isn't a problem..because it is every day. I just visited dead of winter and we were waiting for 20-30 mins every morning to be able to get an elevator. We were 9 floors up and a few times we were forced to walk down the stairs. Every 5-7 minutes we would get an elevator stopping on our floor filled to the brim. The issues were NOT just in the morning this happened at 3pm and 5pm as well. It ruined a few of our plans and I wont be staying there again. Double Tree failed me.

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Nice stay but building temperature was off

    Everything was good but it was cold in the building. We adjusted the heat in the room and that worked fine but the halls and elevators were cold

    Stayed 1 night in Feb. 2020

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