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Hotel Description

Voco Times Square South New York, an IHG Hotel puts you in the heart of New York, within just a 10-minute stroll of Madison Square Garden and Herald Square. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, The Finches Den, is open for breakfast, lunch, and dinner. 437 square feet (41 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center. Added amenities include free wired internet in public areas, a gym, and a coffee shop/cafe. Each morning to-go breakfast is served between 6:30 AM and 10:00 AM.

Sights within a 10-minute walk of this 3.5-star Manhattan hotel include Times Square and Jacob K. Javits Convention Center.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$229* Per night/room 7 Apr. - 8 Apr.

Premium Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible (Communications, Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

voco Times Square South New York, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for voco Times Square South New York, an IHG Hotel

Everyone (1) Family (1)
4 out of 5

Posted by on 7 Jan. 2024

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Comment from Hotel Management

27 Jan. 2024 by Customer Service

Fauzia, thank you for your rating on Expedia. At voco Times Square South New York, an IHG Hotel, we appreciate all forms of guest feedback. We're glad to know your experience was largely positive and look forward to welcoming you back in the near future for an even more satisfying stay.

1 out of 5
Very disappointing. Our toilet was broken for 5 days, despite being “fixed” multiple times. The lift stopped working each night. The air conditioner was extremely loud. The room is far too small. Will not stay again.

Posted by on 19 Sep. 2023

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Comment from Hotel Management

20 Sep. 2023 by Customer Service

Alicia, your recent stay appears not to have met your expectations, and for that, we're truly disheartened. It is regrettable that the issue regarding the restroom function and HVAC noise created a less enjoyable experience. Also, it's unfortunate that the size of the room wasn't to your liking. We assure you, our team members are working to resolve recurrent issues and our priority remains to offer our guests an exceptional stay. We do hope you'll reconsider and give us another chance to better serve you in the future.

About the voco Times Square South, an IHG Hotel

Location 343 West 36th Street, New York, NY 10018

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free wired Internet. Event space at this hotel measures 437 square feet (41 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly voco Times Square South New York, an IHG Hotel.

  • 1 building
  • 224 guestrooms or units
  • 25 levels
  • 437 sq ft of conference space
  • 41 sq m of conference space
  • Built in 2012
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Refrigerator (on request)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Penn Station (1 km / 0.6 mi)
  • Metro station: 34 St. - Penn Station (0.3 km / 0.2 mi)

Room Amenities

Voco Times Square South New York, an IHG Hotel offers 224 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.

The Finches Den - This restaurant serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per day
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

The children's breakfast fee applies to children age 8 and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 28.69 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 per person
  • Nearby parking fee: USD 50 per day (1640 ft away)
  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Central Times Square
  • Voco Times Square York, An Ihg
  • Voco Times Square South An IHG Hotel
  • voco Times Square South New York an IHG Hotel
  • voco Hotel Central Times Square South an IHG Hotel
  • voco Times Square South New York, an IHG Hotel Hotel
  • DoubleTree by Hilton Hotel New York Times Square South
  • voco Times Square South New York, an IHG Hotel New York
  • voco Times Square South New York, an IHG Hotel Hotel New York
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.