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5.0 out of 5

"Facilities: Typical; Value: Affordable; Service: Go the extra mile; Cleanliness: Pleasant; Only 5 minutes walk from the river. " More

By Rachel, from Australia - WA - Perth on Tue 29 Jan 2013

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Hotel Description

Sunway Hotel Phnom Penh puts you in the heart of Phnom Penh, steps from Wat Phnom and within a 10-minute stroll of Phnom Penh Night Market. Highlights at this Art Deco hotel include in-room free WiFi, free internet, and LCD TVs.

A day of pampering can include Thai massages, aromatherapy, and mani/pedis along with access to the sauna and steam room. The restaurant, Sun Cafe, serves international cuisine and is open for breakfast, lunch, and dinner. Lobby Lounge and Bar is the hotel's own lobby lounge. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Continental breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Daun Penh hotel include Central Market and Sorya Shopping Center.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$83* Per night/room 24 Apr. - 25 Apr.

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sunway Hotel Phnom Penh ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sunway Hotel Phnom Penh

Everyone (1) Couples (1) Family (1)
5 out of 5
Pros: Getting a cake from the hotel on my birthday. They must have realised when they took my passport details.
Cons: Getting ripped off by the tuk tuk drivers having asked hotel to help with fixing the fare
Location: Wonderful
Facilities: Typical; Value: Affordable; Service: Go the extra mile; Cleanliness: Pleasant; Only 5 minutes walk from the river.

Posted by , from Australia - WA - Perth on 29 Jan. 2013

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5 out of 5
Pros: Absolutely spotless cleaning and the great service in the restaurant AND right next to a temple with Raffles bar on the other side
Cons: A little away from the river district, but totally manageable on foot or by Tuk Tuk
Hotel restaurant is excellent, good menu, great service, and excellent coffee.

Posted by , from Australia - QLD - Gold Coast on 27 Aug. 2012

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5 out of 5
Pros: The most outstanding feature of this hotel were the people. We found the staff extremely helpful and courteous.
Cons: Unfortunately there isn't a swimming pool which we missed due to the heat.
Location: Perfect
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; The hotel is well located, with a short tut-tut ride to restaurants along the river front.

Posted by , from Australia - VIC - Melbourne on 25 Apr. 2012

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Property Features

Sunway Hotel Phnom Penh offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center, meeting rooms, and limo/town car service are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sunway Hotel Phnom Penh. An area shuttle within 1 km and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis. This Art Deco Phnom Penh hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1997
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Phnom Penh Railway Station (1.2 km / 0.8 mi)
  • Property shuttles: Airport shuttle and area shuttle within 1 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Sunway Hotel Phnom Penh offers 138 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers. This Phnom Penh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Spring water bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Sun Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Lobby Lounge and Bar - This lobby lounge overlooks the garden and specializes in international cuisine. Happy hour is offered.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 15 days prior to check-in.

Sunway Hotel Phnom Penh offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sunway Hotel Phnom Penh

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 15 days prior to check-in.

  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety
  • Onsite COVID-19 testing (PCR) is available
  • Reservations are required for on-site COVID-19 testing
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 15

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 for adults and USD 7.50 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunway Phnom Penh
  • Phnom Penh Hotel Sunway
  • Phnom Penh Sunway
  • Phnom Penh Sunway Hotel
  • Sunway Hotel Phnom Penh
  • Sunway Phnom Penh
  • Sunway Phnom Penh Hotel
  • Sunway Hotel Phnom Penh Hotel
  • Sunway Hotel Phnom Penh Phnom Penh
  • Sunway Hotel Phnom Penh Hotel Phnom Penh

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.