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4.1 out of 5

"The pool and spa had great views, with towel service. The sauna was nice and hot!! The restaurant variety was so convenient and delicious. The view fr ... " More

By a verified traveller on Sun 07 Apr 2024

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Hotel Description

A luxury stay in Adelaide awaits you at Stamford Grand Adelaide. Within steps you'll find Jetty Road and Moseley Square. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.

The restaurant, The Promenade Restaurant, is open for breakfast, lunch, and dinner. Enjoy the nightclub, gym, spa tub, and sauna. Business travelers can take advantage of meeting rooms, conference space, and a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 5-star Glenelg hotel include Glenelg Beach and Westfield Marion Shopping Centre.

Grand Room - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$171* Per night/room 6 May - 7 May

Grand Room, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Twin Room, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Stamford Grand Adelaide ratings based on 470 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Stamford Grand Adelaide

Everyone (172) Couples (175) Family (83)
5 out of 5
The pool and spa had great views, with towel service. The sauna was nice and hot!! The restaurant variety was so convenient and delicious. The view from our room, over looking the beach and Ferris wheel was out of this world. I would come back to Adelaide just to stay here again!

Posted by on 7 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by Josh McQueen - Front Office Manager

Dear Sam, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. Your kind commendations of our property and services just brightened our day. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

4 out of 5
Facility was great but a few things are wrong: No complimentary water Only 1 washer I wanted to upgrade to a $25 breakfast seeing as we were staying over night and the lady at reception insisted that I had to come down stairs to fill in paper work. It was approximately 10:30pm and I was dressed for bed so that wasn't appropriate. This is totally dumb. I was there overnight and it could have been signed off in the morning With the AFL doo on there was far too much noise in the clean up. It went until about 2am and started again before 6am. We are from Toowoomba and dont get sea breeze or noise of waves so this was a great disappointment and really dampened our stay

Posted by on 4 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by Josh McQueen - Front Office Manager

Dear Mark, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. Your comfort and well-being are essential to us and it has always been our endeavor to ensure that guests enjoy a pleasant stay each time they visit our property.It is disappointing to note that events outside of the Hotel caused your stay to be less than ideal.We rely on your feedback to identify our guests' expectations, areas of improvement and to reward outstanding staff. Your feedback regarding the Front Office Team, will be used as part of our monthly training to improve our overall Guest experience.Your feedback and support are valuable, and we would welcome the opportunity of hosting you again when you next visit Glenelg.Warm regards, Josh McQueenFront Office Manager

5 out of 5
Beauty views, right on the beach. The restaurant and buffet breakfast are delicious. My kids particularly loved the pancake machine. The view from the spa really made our stay complete 😁

Posted by on 1 Apr. 2024

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Comment from Hotel Management

1 Apr. 2024 by Josh McQueen - Front Office Manager

Dear Sam, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. I am happy to note that you enjoyed the facilities at the hotel and have left with a positive impression of the hotel and its services.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

5 out of 5
Next to the beach and pubs and ice cream

Posted by on 1 Apr. 2024

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Comment from Hotel Management

1 Apr. 2024 by Josh McQueen - Front Office Manager

Dear Stuart, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

2 out of 5
The area is quite beautiful with easy access to beach, restaurant and shops but the rooms are quiet bare and dated. We stayed in a city view suite and we the noise from a nearby bar was unbearable, for the price we paid i must say we were quite disappointed, not a relaxing holiday at all. For the price there are far better options in this area as we ended up finding out from friends who stayed in the area, they paid $1600 less than us and got a gorgeous modern apartment 2 min walk from the grand. First and last time for us.

Posted by on 31 Mar. 2024

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Comment from Hotel Management

31 Mar. 2024 by Josh McQueen - Front Office Manager

Dear Fernanda, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion.Please accept our sincere apologies that we did not meet your expectations, I would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards.We hope the situation will not prevent a return visit when you are next heading to Glenelg.Warm regards,Josh McQueenFront Office Manager

5 out of 5

Posted by on 28 Mar. 2024

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Comment from Hotel Management

31 Mar. 2024 by Josh McQueen - Front Office Manager

Dear David, Thank you for taking the time to rate your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

5 out of 5
only problem we had was on arrival we had trouble in lift assessing floor.level.On booking in staff did not tell us to use room card.in lift

Posted by on 26 Mar. 2024

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Comment from Hotel Management

27 Mar. 2024 by Josh McQueen - Front Office Manager

Dear Neill, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

5 out of 5
Beautiful location with excellent service

Posted by on 24 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Josh McQueen - Front Office Manager

Dear Linda, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

3 out of 5
Loved the staff did feel for tge price and comparing other accomodation we have stayed in for much less did feel the min bar was very sparse in choices . I also after I booked I received an email stating the pool facilities would nit be available to me however they were open I found this disappointing ,

Posted by on 23 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Josh McQueen - Front Office Manager

Dear Carla,Thank you for taking the time to complete rate and review your recent stay at the Stamford Grand Adelaide. We note your mixed ratings and I am pleased that we hit the mark with most of our service delivery and facilities. We thank you for choosing to stay at the Stamford Grand Adelaide and look forward to welcoming you back in the near future. We will certainly be working hard to exceed more of your expectations on that visit.Kind regards,Josh McQueenFront Office Manager

5 out of 5
Nice room with a beautiful view

Posted by on 19 Mar. 2024

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Comment from Hotel Management

22 Mar. 2024 by Josh McQueen - Front Office Manager

Dear Audra, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager

Property Features

As a guest of Stamford Grand Adelaide, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A business center and meeting rooms are available. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Stamford Grand Adelaide. Parking is available for a fee. This 5-star Adelaide hotel is smoke free.

  • 220 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Nightclub
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Adelaide Hove Station (4.4 km / 2.8 mi)
  • Metro station: Moseley Square (Stop 17) Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Stamford Grand Adelaide offers 220 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

The Promenade Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 36–36 per person
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.33 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Grand
  • Adelaide Stamford Grand
  • Grand Adelaide
  • Grand Stamford
  • Grand Stamford Adelaide
  • Stamford Grand
  • Stamford Grand Adelaide
  • Stamford Grand Adelaide Glenelg
  • Stamford Grand Adelaide Hotel
  • Stamford Grand Adelaide Hotel Glenelg
  • Stamford Grand Adelaide Hotel
  • Stamford Grand Adelaide Glenelg
  • Stamford Grand Adelaide Hotel Glenelg

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.