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 Nairobi •1 Room
 Nairobi • 1 Room
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Fairmont The Norfolk

5-star property
Harry Thuku Road, Nairobi, 1800 796 370
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Hotel Description

A luxury stay in the heart of Nairobi awaits you at Fairmont The Norfolk. Within a 5-minute stroll you'll find University of Nairobi and Kenyatta International Convention Centre within a 20-minute walk. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering at Pembo can include deep-tissue massages, aromatherapy, and mani/pedis along with access to the sauna and steam room. The restaurant, Lord Delamere Terrace, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, and pool loungers as well as access to fitness classes. 2196 square feet (204 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 5-star Nairobi Central hotel include The Sarit Centre and Yaya Centre.

Fairmont Room Twin - 2 single beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$373* Per night/room 26 Apr. - 27 Apr.

Deluxe Courtyard Room with 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Fairmont Room with Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Verandah Room with King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

1937 Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Courtyard Room with King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Fairmont The Norfolk

Location Harry Thuku Road, Nairobi, 00200

Property Features

Fairmont The Norfolk offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 2196 square feet (204 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the luxury Fairmont The Norfolk. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 170 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 2196 sq ft of conference space
  • 204 sq m of conference space
  • Built in 1904
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Fairmont The Norfolk offers 170 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Lord Delamere Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tatu Restaurant - This steakhouse specializes in American cuisine and serves dinner only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 12:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Fairmont The Norfolk offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses geothermal energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - geothermal
  • Security system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 4500 for adults and KES 2250 for children
  • Airport shuttle fee: KES 8000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Norfolk
  • Fairmont Norfolk Hotel
  • Fairmont Norfolk Hotel Nairobi
  • Fairmont Norfolk Nairobi
  • Norfolk Fairmont
  • Fairmont Hotel Nairobi
  • Fairmont Hotel Norfolk
  • Fairmont The Norfolk Hotel Nairobi
  • Norfolk Hotel Nairobi
  • Norfolk Nairobi
  • Fairmont The Norfolk Hotel
  • Fairmont The Norfolk Nairobi
  • Fairmont The Norfolk Hotel Nairobi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Globe
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.