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Chatrium Hotel Royal Lake Yangon

5.0 star property
Family-friendly Yangon hotel in Tamwe Township with 2 restaurants

Choose dates to view prices

Chatrium Hotel Royal Lake Yangon

Photo gallery for Chatrium Hotel Royal Lake Yangon

Pool views, serves lunch, dinner and happy hour
Terrace/patio
Front of property - evening/night
Premier Deluxe Lake or Pagoda View King Bed
2 restaurants, breakfast, lunch served; local and international cuisine

Overview of Chatrium Hotel Royal Lake Yangon

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
40, Natmauk Road, Tamwe Township, Yangon, 11211
  • Popular LocationKandawgyi Lake1 min walk
  • Popular LocationMin Lan Monte & Seafood1 min walk
  • Popular LocationThe Emporia Restaurant2 min walk
  • AirportYangon (RGN-Yangon Intl.)38 min drive

Room options

View all photos for Grand Deluxe Lake or Pagoda View King Bed

Down duvets, free minibar, in-room safe, individually decorated

Grand Deluxe Lake or Pagoda View King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Lake or Pagoda View King Bed

Premier Deluxe Lake or Pagoda View King Bed

Premier Deluxe Lake or Pagoda View King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down duvets, free minibar, in-room safe, individually decorated

Club Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View King Bed

Down duvets, free minibar, in-room safe, individually decorated

Deluxe City View King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, City View

Club Room, City View

Club Room, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe City View Twin Bed

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Deluxe City View Twin Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe City View King Bed

Down duvets, free minibar, in-room safe, individually decorated

Grand Deluxe City View King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake or Garden View King Bed

Deluxe Lake or Garden View King Bed

Deluxe Lake or Garden View King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room Lake or Pagoda

Down duvets, free minibar, in-room safe, individually decorated

Club Room Lake or Pagoda

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Deluxe City View Twin Bed

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Grand Deluxe City View Twin Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Lake or Pagoda View Twin Bed

View from room

Grand Deluxe Lake or Pagoda View Twin Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Deluxe Lake or Pagoda View Twin Bed

Premier Deluxe Lake or Pagoda View Twin Bed

Premier Deluxe Lake or Pagoda View Twin Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Lake or Garden View Twin Bed

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Deluxe Lake or Garden View Twin Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Pan Pacific Yangon
Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (521)
The price is AU$157
for 1 night
includes taxes & fees
3 May - 4 May
Pan Pacific Yangon

About the area

Yangon

A family-friendly stay in the heart of Yangon awaits you at Chatrium Hotel Royal Lake Yangon. Within a 5-minute stroll you'll find Kandawgyi Lake and Karaweik Palace within a 15-minute walk. Highlights at this Colonial hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the steam room. Pool Bar serves local and international cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. 4629 square feet (430 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 30-minute walk of this Tamwe Township hotel include Nga Htat Gyi Pagoda and Chaukhtatgyi Pagoda.

What's nearby

  • Kandawgyi Lake - 1 min walk
  • Yangon Zoological Gardens - 2 min drive
  • Sule Pagoda - 4 min drive
  • Shwedagon Pagoda - 4 min drive
  • Bogyoke Market - 6 min drive

Getting around

  • Yangon Central Railway Station - 13 min drive
  • Yangon (RGN-Yangon Intl.) - 51 min drive

Restaurants

  • Foodfare Fusion Kitchen - 13 min walk
  • Tom N Toms Coffee - 15 min walk
  • Onyx - 10 min walk
  • White Rice Restaurant - 5 min walk
  • KouFu Yunan Restaurant, Kandawgyi - 13 min walk

About this property

Chatrium Hotel Royal Lake Yangon

Family-friendly Yangon hotel in Tamwe Township with 2 restaurants
Chatrium Hotel Royal Lake Yangon offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

6 meeting rooms and limo/town car service are available. Event space at this hotel measures 4629 square feet (430 square metres) and includes conference space. A kids' pool, a terrace, and a free kid's club are also featured at the family-friendly Chatrium Hotel Royal Lake Yangon. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Yangon hotel.

  • 1 building
  • 300 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 4629 sq ft of conference space
  • 430 sq. m of conference space
  • Built in 1998
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Chatrium Hotel Royal Lake Yangon offers 300 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 3 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Pool Bar
  • The Emporia Restaurant

Things to do

  • Art gallery
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,629 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • In-room accessibility
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Biodegradable drinking straws available
  • Building
  • Built in 1998
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chatrium Hotel Royal Lake Yangon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 1)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

Chatrium Hotel
Chatrium Hotel Royal
Chatrium Hotel Royal Lake Yangon
Chatrium Royal
Chatrium Royal Lake Yangon
Hotel Chatrium
Chatrium Hotel Royal Lake Yangon Myanmar
Chatrium Hotel Yangon Rangoon

Frequently asked questions

What is the cancellation policy at Chatrium Hotel Royal Lake Yangon?

Chatrium Hotel Royal Lake Yangon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chatrium Hotel Royal Lake Yangon?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Chatrium Hotel Royal Lake Yangon on 26 Apr 2024 start from AU$143.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chatrium Hotel Royal Lake Yangon?

Yep, Chatrium Hotel Royal Lake Yangon has a free self car park, free extended parking and free RV/bus/truck parking. Onsite parking is limited (max 3 spaces per unit).

Is there a spa on site at Chatrium Hotel Royal Lake Yangon?

Yep, there is an onsite spa at Chatrium Hotel Royal Lake Yangon. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Chatrium Hotel Royal Lake Yangon have a pool?

Chatrium Hotel Royal Lake Yangon has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Chatrium Hotel Royal Lake Yangon?

Chatrium Hotel Royal Lake Yangon features a full-service spa, an outdoor pool and 2 restaurants.

What makes Chatrium Hotel Royal Lake Yangon a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Chatrium Hotel Royal Lake Yangon.

Is Chatrium Hotel Royal Lake Yangon family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise Chatrium Hotel Royal Lake Yangon is a hit with families.

Does Chatrium Hotel Royal Lake Yangon serve breakfast?

Sure does, buffet breakfast is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Chatrium Hotel Royal Lake Yangon?

No, but there's an airport shuttle that runs from 6:00 AM - 9:00 PM on request for a fee.

Is there a bar or restaurant at Chatrium Hotel Royal Lake Yangon?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Chatrium Hotel Royal Lake Yangon?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Chatrium Hotel Royal Lake Yangon?

No, pets and service animals are not allowed.

Chatrium Hotel Royal Lake Yangon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 517 out of 864 reviews" "
Rating 8 - Good. 272 out of 864 reviews" "
Rating 6 - Okay. 60 out of 864 reviews" "
Rating 4 - Poor. 8 out of 864 reviews" "
Rating 2 - Terrible. 7 out of 864 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evgeny, Moscow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Добротный олдскульный отель в центре, парк через дорогу. Номера нормальные, красивое лобби, еда в ресторанах тоже вполне себе вкусная, но дороговато. Цена за номер вполне адекватна, вернемся еще.
Stayed 3 nights in Dec 2023

10/10 Excellent

April

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to a big lagoon which is perfect for running. It is surrounded with trees, looks and feels exotic. One of the best features of this hotel is how friendly and accommodating the staffs are. We arrived late and our room was ready with the air-conditioning on and a tea sachet with a sweet note from the room service staff. We have to leave very early to catch an early flight and the breakfast was ready as they promised. They have good selection of food and everything was perfectly delivered.
Stayed 1 night in Jul 2022

8/10 Good

PHYU

Stayed 2 nights in Apr 2022

8/10 Good

Maung Maung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Good as usual.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our visit very much and we will return when next in Yangon.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Jeff, Reading, PA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a very nice pool and gym. The food was god as well, and very quit..
Stayed 3 nights in May 2020

10/10 Excellent

Gwendoline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View of the Shwedagon Pagoda
Beautiful hotel, but of course, my impression was coloured by the fact that they upgraded me to a Club Level room on the top floor with marvellous views of the Shwedagon Pagoda lit up at night. How could I not be happy? Excellent value for money even had I not gotten the upgrade. A copious buffet breakfast was included in the price and staff were delightful. Swimming pool was enormous and surrounded by swaying palms. Pity I was only overnighting ...
Stayed 1 night in Feb 2020

10/10 Excellent

Chris, Seattle, WA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, very professional, helpful and friendly.
Stayed 4 nights in Mar 2020

2/10 Terrible

ER, Boston

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our stay was WONDERFUL... until it WASN'T. We stayed on the club level floor and only ate at the hotel. In fact, we didn't even leave the property. On day 2, we both got violently ill. I'll spare you the details, but it was both of us, and it was BAD! It was definitely food poisoning, and, as mentioned, we had only eaten at the hotel. In the middle of the night, I could actually hear the man in the room next door throwing up as well. Worst night ever. We called the front desk, and they brought more toilet paper and anti-diarrheal meds... but no apology, and they never checked in with us again. The next day (and it was a lllloooonnnggg night taking turns in the bathroom), my partner stumbled up to the executive level desk to ask for a late checkout since we literally could barely move. Although they did (eventually) grant it, there was no sympathy, reaction, apology, or concern whatsoever. Highly disappointing on even a human level let alone a "5 star hotel" level. I would never recommend staying here not only based on the fact that we got food poisoning, but even more on the fact that they knew and didn't try to help in any way, shape, or form.
Stayed 2 nights in Jan 2020