Enjoy the kids' swimming pool and pool loungers. Added amenities include a conference center and laundry facilities. There's also extended parking, along with the convenience of an airport shuttle.
Sights within a 20-minute drive of this 4-star Atherton guest house include Crater Lakes National Park and Mount Hypipamee Crater.
14 Jul. 2023 by Paula
Thank you for your review. We are clearly advertised as a non hosted BnB and supply 24 hour key boxes for the convenience of our guests to be able check in when ever suits their travelling needs. Apartment 3 was a conference room and therefore boasts an open and spacious kitchen, dining and lounge area which is well capable of accommodating the 6 people it can sleep. There are chairs provided at the outside table which can be used wherever guests would like to use them. The apartment is also equipped with 2 large air conditioning units which would easily cool the entire apartment although, it is the middle of winter and temperatures are only ranging between 5C and 26C during this month. It is disappointing to hear you did not enjoy your stay.Team - The Summit Rainforest Retreat
29 May 2022 by Helen.
Thankyou for your feedback Margaret. You received a text message with directions and a key code to enter into the key dispenser, once you have this you can check in anytime. Directly next to the key dispenser is a floor plan to show you where your room is located, not sure why you missed this.
The Summit Rainforest Retreat offers its guests a children's pool, an outdoor pool, and a spa tub. A business center and a meeting room are available. Event space at this guesthouse measures 581 square feet (54 square meters) and includes a conference center. An area shuttle within 10 km and an airport shuttle (available on request) are available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly The Summit Rainforest Retreat. Free self parking is available. The property offers extended parking privileges. This Colonial Atherton guesthouse is smoke free.
Available in all rooms: WiFi (surcharge)
Free self parking , RV, bus, truck parking , Free parking nearby
The Summit Rainforest Retreat offers 3 accommodations with blackout drapes/curtains. This Atherton guesthouse provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.
The Summit Rainforest Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
