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4.2 out of 5

"Good location for my training and comfortable hotel " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

At Novotel Auckland Ellerslie you'll be 4.1 km (2.6 mi) from Mt. Smart Stadium and 4.2 km (2.6 mi) from University of Auckland. Highlights at this hotel include in-room free WiFi, free internet, and LCD TVs.

The restaurant, Acacia, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 3175 square feet (295 square meters) of event facilities include meeting rooms and conference space. Added amenities include free WiFi in public areas, a 24-hour gym, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 4.5-star Remuera hotel include Sylvia Park Shopping Center and Spark Arena.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$117* Per night/room 26 May - 27 May

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Novotel Auckland Ellerslie ratings based on 357 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Auckland Ellerslie

Everyone (206) Couples (97) Business (5) Family (40)
4 out of 5
Good location for my training and comfortable hotel

Posted by on 18 Mar. 2024

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5 out of 5
Our room was fantastic. The beds and pillows were so soft. Recommend Novotel Ellerslie for restaurant food, comfort and location.

Posted by on 4 Mar. 2024

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5 out of 5
Bit of confusion as to if we were in the right place but once that was sorted - so happy with our room! Such value to money and top service.

Posted by on 25 Feb. 2024

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5 out of 5

Posted by on 21 Jan. 2024

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4 out of 5
Clean, comfortable and friendly staff. Exactly what we needed

Posted by on 26 Nov. 2023

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4 out of 5
Excellent friendly service. Rooms are outstanding. Beds are so comfortable. Will definitely return. Thank you

Posted by on 5 Aug. 2023

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Comment from Hotel Management

15 Aug. 2023 by Guest Relations Manager

Dear Tala,Thank you for your kind review!I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful.I would love to welcome you back again,Warmest regards,

5 out of 5
Excellent location for Ascot hospital

Posted by on 3 Jul. 2023

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5 out of 5
Central location and good customer service.

Posted by on 25 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Guest Relations Manager

Dear Venkata, Thank you so much for the lovely sentiment on behalf of our customer service and hotels location. It was a pleasure to have you stay in house with us. We do hope to welcome you back sooner than later. Until then, all the best. Sincerely, Nicholas Poirier Guest Relations Manager

5 out of 5

Posted by on 4 Jun. 2023

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Comment from Hotel Management

5 Jun. 2023 by Guest Relations Manager

Dear Jenny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nicholas Poirier Guest Relations Manager

5 out of 5
Very good

Posted by on 4 Jun. 2023

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Comment from Hotel Management

5 Jun. 2023 by Guest Relations Manager

Dear Emily, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nicholas Poirier Guest Relations Manager

About the Novotel Auckland Ellerslie

Location 72-112 Green Lane East, Auckland, 1051

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3175 square feet (295 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Novotel Auckland Ellerslie. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 1 building
  • 147 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3175 sq ft of conference space
  • 295 sq m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Auckland Greenlane Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Novotel Auckland Ellerslie offers 147 accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Acacia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 34 per person
  • Self parking fee: NZD 20 per day
  • Valet parking fee: NZD 20 per day (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Auckland Ellerslie
  • Novotel Hotel Auckland Ellerslie
  • Novotel Auckland Ellerslie Hotel
  • Novotel Ellerslie Hotel
  • Novotel Ellerslie
  • Novotel Auckland Ellerslie Hotel
  • Novotel Auckland Ellerslie Auckland
  • Novotel Auckland Ellerslie Hotel Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.