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4.5 out of 5

"No mention of parking charge until arrival " More

By a verified traveller on Thu 22 Feb 2024

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Hotel Description

At Mercure Newcastle Airport you'll be within a 15-minute walk of Tilligerry State Conservation Area and 3.2 km (2 mi) from Hunter Wetlands Centre. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The brasserie, MACH ONE, is open for breakfast, brunch, and dinner. 1119 square feet (104 square meters) of event facilities include 4 meeting rooms and a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Attractions in proximity to this 3.5-star Williamtown hotel include Newcastle Beach and John Hunter Hospital.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$245* Per night/room 4 Apr. - 5 Apr.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Newcastle Airport ratings based on 202 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Newcastle Airport

Everyone (146) Business (1) Couples (17) Family (31)
4 out of 5
No mention of parking charge until arrival

Posted by on 22 Feb. 2024

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Comment from Hotel Management

11 Mar. 2024 by Mercure Newcastle Airport

Thank you for your message. Car parking charges are listed on all websites that list our hotel plus there is a sign on entry to the car park.

4 out of 5

Posted by on 7 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Mercure Newcastle Airport

Thank you for your review, Michael

5 out of 5
Great hotel for a stress free trip to the airport. The food options are great an a friendly bar.

Posted by on 21 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Mercure Newcastle Airport

Thank you very much for your 5 Star Review, Terrence!

5 out of 5
Everything was perfect. Lovely and quiet and room was spotless.

Posted by on 10 Dec. 2023

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Comment from Hotel Management

26 Jan. 2024 by Mercure Newcastle Airport

Thank you very much for your 5 Star Review, Lisa!

5 out of 5

Posted by on 3 Dec. 2023

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Comment from Hotel Management

5 Dec. 2023 by Mercure Newcastle Airport

Thank you very much for your 5 out of 5 Review, Zyanna!

5 out of 5
Very good

Posted by on 26 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by Mercure Newcastle Airport

Thank you very much for your 5 out of 5 Stars Review, Brett!

1 out of 5
I made a reservation & my car broke down & was unable to reach the hotel. I requested a refund & they declined this. Extremely disappointed that due to unforeseen circumstances that there was no effort to consider or compensate. Will never book a Mecure hotel again, not will family & friends.

Posted by on 29 Aug. 2023

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Comment from Hotel Management

2 Sep. 2023 by Mercure Newcastle Airport

Thank you for your review. It's disappointing that you posted this review prior to us compensating you. As you know we refunded your credit card as discussed.

5 out of 5

Posted by on 14 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by Mercure Newcastle Airport

Thank you very much for your 5 Star Review, Rosemary!

5 out of 5

Posted by on 7 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by Mercure Newcastle Airport

Thank you very much for your 5 Star Review Kim!

4 out of 5

Posted by on 6 Jul. 2023

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Comment from Hotel Management

26 Jul. 2023 by Mercure Newcastle Airport

Thank you for your review Lynette

About the Mercure Newcastle Airport

Location 2 Williamtown Drive, Williamtown, NSW 2318

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 1119 square feet (104 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and concierge services are also featured at the business-friendly Mercure Newcastle Airport. Parking is available for a fee. This 3.5-star Williamtown hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 2015
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Newcastle Airport offers 95 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Williamtown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

MACH ONE - This brasserie serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 28 for adults and AUD 28 for children
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Newcastle Airport Hotel Williamtown
  • Mercure Newcastle Airport Hotel
  • Mercure Newcastle Airport Williamtown
  • Mercure Newcastle Airport
  • Mercure Newcastle Williamtown
  • Mercure Newcastle Airport Hotel
  • Mercure Newcastle Airport Williamtown
  • Mercure Newcastle Airport Hotel Williamtown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.