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Windmill Motel and Events Centre

4-star property
5 Highway Plaza Bruce Hwy, Mount Pleasant, QLD 1800 796 370
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4.2 out of 5
Very good!
See all 467 wotif Reviews

"A nice quiet area of Mackay. We had a family room with lots of room for all of us. Room was very spacious. Bathroom was equal spacious as well. Bed an ... " More

By a verified traveller on Wed 17 Apr 2024

Points Of Interest

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Hotel Description

At Windmill Motel and Events Centre you'll be within a 20-minute stroll of Mount Pleasant Shopping Centre and Pioneer Valley. Highlights at this motel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, The Mill Restaurant, is open for breakfast and dinner. Enjoy the outdoor tennis court and pool loungers as well as access to a playground. Added amenities include a conference center, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM. There's also the convenience of RV/bus/truck parking.

With a stay at this 4-star Mount Pleasant motel, you'll be 3.1 km (1.9 mi) from Caneland Central and 3.5 km (2.2 mi) from Mackay Regional Botanical Gardens.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$126* Per night/room 8 May - 9 May

King Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Studio

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Windmill Motel and Events Centre ratings based on 467 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Windmill Motel and Events Centre

Everyone (231) Couples (84) Business (3) Family (140)
5 out of 5
A nice quiet area of Mackay. We had a family room with lots of room for all of us. Room was very spacious. Bathroom was equal spacious as well. Bed and pillows was comfortable. Definitely be staying here again.

Posted by on 17 Apr. 2024

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4 out of 5

Posted by on 7 Apr. 2024

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4 out of 5
Close to mount pleasant shopping centre

Posted by on 5 Apr. 2024

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5 out of 5
Always clean and tidy, great communication before stay

Posted by on 30 Mar. 2024

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5 out of 5
Spacious and comfortable family room, great amenities and facilities, comfortable beds, clean and tidy, friendly and helpful staff

Posted by on 19 Jan. 2024

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5 out of 5

Posted by on 31 Dec. 2023

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4 out of 5
Liked the room did t like the carparking

Posted by on 10 Nov. 2023

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5 out of 5
I like it as it is convenient to the function we were attending

Posted by on 9 Nov. 2023

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5 out of 5
Comfortable bed and nice deep bath to soak in after a long day on the road.

Posted by on 9 Oct. 2023

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5 out of 5
The Receptionist Leeanne was extremely friendly and nothing seemed to be too much trouble..We will make the Windmill our preferred accommodation venue whilst in Ma kay in future...

Posted by on 2 Oct. 2023

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Comment from Hotel Management

3 Oct. 2023 by Leanne

Hi James,Thank you for the lovely feedback and I promise we won't put you over the road again haha, see you next time:)RegardsLeanne

About the Windmill Motel and Events Centre

Location 5 Highway Plaza Bruce Hwy, Mount Pleasant, QLD 4740

Property Features

Windmill Motel and Events Centre offers its guests an outdoor tennis court and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A terrace, tour/ticket assistance, and a garden are also featured at Windmill Motel and Events Centre. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 41 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • 0 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Train station: Mackay Station (8.7 km / 5.4 mi)

Room Amenities

Windmill Motel and Events Centre offers 41 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Premium cable television is provided. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.

The Mill Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 6:30 AM - 8:30 PM
  • Sunday - Sunday: 7:00 AM - 4:00 PM
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 6:30 AM - 8:30 PM
  • Sunday - Sunday: 7:00 AM - 4:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12.00–25.00 per person
  • Late check-out fee: AUD 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Reception
  • Windmill Motel & Reception Centre
  • Windmill Motel & Reception Centre Mackay
  • Windmill Reception Centre
  • Windmill Reception Centre Mackay
  • Windmill Motel Reception Centre Glenella
  • The Windmill Motel Events Centre
  • Windmill Reception Centre Glenella
  • Windmill Motel Events Centre Glenella
  • Windmill Motel Events Centre
  • Windmill Events Centre Glenella
  • Windmill Events Centre
  • Windmill Motel Reception Centre
  • Windmill Motel Events Centre Mount Pleasant
  • Windmill Events Centre Mount Pleasant
  • Windmill Events Mount Pleasant
  • Windmill Motel and Events Centre Motel
  • Windmill Motel and Events Centre Mount Pleasant
  • Windmill Motel and Events Centre Motel Mount Pleasant

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.