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4.2 out of 5

"Parking and position of hotel " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

A luxury stay in Perth awaits you at Pagoda Resort & Spa. You'll be 4.9 km (3.1 mi) from Elizabeth Quay and 2.1 km (1.3 mi) from Perth Zoo. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

Enjoy the gym, sauna, and pool loungers as well as access to bike rentals. 6329 square feet (588 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a free manager's reception, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Como hotel include RAC Arena and Perth Convention and Exhibition Centre.

Superior Room (Free WIFI)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$178* Per night/room 28 Apr. - 29 Apr.

Apartment, 1 Bedroom (Free WIFI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Free WIFI)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Accessible Room (Free WIFI)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room (Free WIFI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pagoda Resort & Spa ratings based on 264 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pagoda Resort & Spa

Everyone (163) Business (2) Couples (42) Family (40)
4 out of 5
Parking and position of hotel

Posted by on 18 Mar. 2024

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4 out of 5
I liked the Chinese /Indonesian ceramics/art work around the hotel. The room was spacious as was the bathroom. Balcony was a bit narrow. Hotel manager was very polite and sorted out the issue with the TV not working. We did not like having to pay for secure parking - I didn't see this in the details about the hotel and although only $15 a night that was one of the reasons we chose to stay there - when staying there before parking was free to people staying there.

Posted by on 15 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Pagoda Team

Dear Rosemary,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team

4 out of 5
Room was clean on arrival, pool was nice and spa was great after a day of site seeing around perth etc. The staff seemed a bit tired and over it not very welcoming. There should be different price options for breakfast as charging a flat rate of $30 per person is a bit steep considering most people only grab a few items. All up i would stay again.

Posted by on 10 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Pagoda Team

Dear Jed,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review. Thank you again! Kind Regards,The Pagoda Team

4 out of 5

Posted by on 3 Mar. 2024

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4 out of 5

Posted by on 19 Feb. 2024

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2 out of 5
Bathroom needs repair holes in wall from old taps towel rail falling off Aircon leaking water big time got fixed but left with a soaking lounge and given towels to sit on not impressed as not my fault my thoughts we should of been offered another room or upgraded for the inconvenience No microwave no cutlery no dishes and the tiniest kettle I have ever seen Breakfast herbs on everything yuck could not eat most of breakfast because of herbs on mushrooms, tomatoes and baked beans Then wanted to charge $5 extra for scrambled eggs for buffet breakfast lol you are joking me Not impressed for a superior room which is small dark and dingey Will not be coming back

Posted by on 6 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Pagoda Team

Dear Sonjia,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

3 out of 5
Should of been given a Promo discount but was not told about it & the room did not suit our requirements . Came to the city from the country (Rural) with my son & the room only had one bed.Staff at front desk should have suggested a different room knowing l was there with my son.

Posted by on 5 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Pagoda Team

Dear Peter,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review. Please note promo codes are only available for bookings direct to the hotel and not through third party websites.Regarding your bedding requests, if you do not state your preferred bedding, the default bedding will unfortunately be a king bed.Thank you again for your time.Kind Regards,The Pagoda Team

4 out of 5
This property is a bit outdated but rooms are very spacious.

Posted by on 9 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Pagoda Team

Dear Sharon,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

2 out of 5
Air conditioner control did not work! Could not adjust temperature and my room was way too cold. When it was turned off by staff it would not turn back on. Shower Curtin did not stop water from escaping the shower cove and every time I showered the entire bathroom got flooded and had to use bath towels to dry the floor. Overall nice property but disappointing stay.

Posted by on 5 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Pagoda Team

Dear Scott,Thank you for taking the time to provide your comments. We are sorry to hear that you were disappointed with your stay. Your feedback is very much appreciated and has been shared with the Management team for their attention and review. Thank you again! Kind Regards,The Pagoda Team

5 out of 5

Posted by on 26 Nov. 2023

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Comment from Hotel Management

28 Dec. 2023 by Pagoda Team

Thank you Beverley.Kind Regards,The Pagoda Team

About the Pagoda Resort & Spa

Location 112 Melville Parade, Como, WA 6152

Property Features

Pagoda Resort & Spa offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 6329 square feet (588 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and a picnic area are also featured at the luxury Pagoda Resort & Spa. For a fee, parking is available. This 4.5-star Perth hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 6329 sq ft of conference space
  • 588 sq m of conference space
  • Built in 1998
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Train station: Perth Canning Bridge Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pagoda Resort & Spa offers 101 air-conditioned accommodations with minibars and safes. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception on select days.

Pagoda Resort & Spa has a restaurant on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30–30.00 for adults, and AUD 19.5–19.50 for children
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.35 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Esplanade River Suites
  • Esplanade River Suites Como
  • Esplanade River Suites Hotel Como
  • Pagoda Resort Como
  • Esplanade River Hotel Como
  • Pagoda Como
  • Pagoda Resort Spa
  • Pagoda Resort & Spa Como
  • Pagoda Resort & Spa Hotel
  • Pagoda Resort & Spa Hotel Como

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.