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4.6 out of 5

"Beautiful tranquil setting. Surrounded by rainforest. Great place to stay. " More

By a verified traveller on Sun 16 Oct 2022

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Hotel Description

At Mai Tai Resort you'll be within a 10-minute walk of Wet Tropics of Queensland and 4.4 km (2.7 mi) from Shannonvale Tropical Fruit Winery. Highlights at this guest house include an outdoor swimming pool and in-room patios.

This smoke-free guest house offers a business center, a 24-hour front desk, and a terrace. Other amenities include laundry facilities, a garden, and barbecue grills. There's also the convenience of free self parking.

In the area of this 4-star Shannonvale guest house, you'll find Macrossan Street.

Executive Villa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mai Tai Resort ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mai Tai Resort

Everyone (6) Couples (10)
5 out of 5

Posted by on 21 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Andre'

Thank you Elaine , was nice to meeting you and thank you very much to choosing Mai Tai Resort!

5 out of 5
Beautiful tranquil setting. Surrounded by rainforest. Great place to stay.

Posted by on 16 Oct. 2022

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Comment from Hotel Management

16 Oct. 2022 by Anthony

Many thanks Katherine

5 out of 5

Posted by on 26 Sep. 2022

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1 out of 5
Beware. I was surprised and disappointed that after a snap lockdown in Victoria and boarder closing in QLD no compensation was given or credit for a future stay. The request was unkindly dismissed. This was the first very negative experience I’ve had across three continents during this pandemic. The proprietor made our lockdown experience much more painful through our conversation.

Posted by on 30 Jul. 2021

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5 out of 5
After a week of travelling around and doing all the touristy things it was so nice to have the opportunity to relax and just enjoy the property and the view. The staff went out of their way to make my stay a highlight of my trip and I can’t wait to come back to relax.

Posted by on 3 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Anthony

Many thanks for your wonderful review and were be looking forward to your return.

4 out of 5

Quiet and peaceful

Pros: Away from the hustle and bustle of the tourist resorts.
Cons: The accomadation met our needs in comfort and service
Location: The location was central for us, where we could go north to the Daintree west to the Tablelands and south to Cairns & surrounds
Had a relaxing time in a perfect setting with very helpful and attendtiff owners.

Posted by , from Werribee Vic on 23 Aug. 2017

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Comment from Hotel Management

26 Aug. 2017 by Anthony

Thank you so much for your review

5 out of 5

Beautiful, tranquil oasis.

Location: It's 20 minutes from Port Douglas so it's not ideal if you want to be in the thick of it... but if you're looking for a quiet rainforest retreat...
The hosts are very affable, informative and caring. The beds are super comfy. The breakfasts are excellent. And the view is sublime.

Posted by , from Sydney on 12 Jul. 2017

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Comment from Hotel Management

15 Jul. 2017 by Anthony

Thanks Laurence for your review - hope to see you both in the Tropics again.

5 out of 5

Stunning

I would go back here in a heart beat, such a beautiful place to stay.

Posted by , from Brisbane on 8 Jan. 2017

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5 out of 5

Personal and Peaceful in a great location !!

Pros: Mai Tai was quiet with a nice garden outside our room with a day bed . There were only 3 other guest rooms so it was peaceful.
Location: Great location ! Only 10 mins to port douglas or Mossman with great restaurants and plenty to see and do .
We found Mai Tai to be a very personal experience with fantastic hosts !! A great location far enough away on the edge of the rainforest but close enough to port douglas and Mossman . It was exactly what my husband and I needed a peaceful place to chill with no kids !! The breakfast was just as amazing as the view !! Highly recommended and look forward to revisiting . Belinda and Darren

Posted by on 18 Oct. 2016

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Comment from Hotel Management

19 Oct. 2016 by Anthony

Thanks guys really appreciate you taking the time to review our property. Hope to see you both again.

5 out of 5

Beautiful location, friendly owners!

What a great stay! Great service, friendly, helpful, and the location was to die for!

Posted by , from Melbourne on 11 Aug. 2016

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Comment from Hotel Management

27 Aug. 2016 by Anthony

Thank you so much for taking the time to place a review ... all the best.

Property Features

You'll find a business center on site. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Mai Tai Resort. Free self parking is available. This 4-star Shannonvale guesthouse is smoke free.

  • 1 floor
  • 6 guestrooms or units
  • 3 buildings
  • Built in 2003
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mai Tai Resort offers 6 air-conditioned accommodations with DVD players and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations include day beds. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Coffee/tea makers and minibars are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private patio (furnished)
  • Pillowtop beds
  • Minibar
  • Day bed
  • LCD television
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Mai Tai Cassowary
  • Mai Tai Resort
  • Mai Tai Resort Cassowary
  • Tai Resort
  • Mai Tai Port Douglas
  • Mai Tai Hotel Port Douglas
  • Mai Tai Resort Guesthouse
  • Mai Tai Resort Shannonvale
  • Mai Tai Resort Guesthouse Shannonvale

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.