"The room wasn’t ready for checkin at 2pm and we had to wait till 3pm. Also, there was hair over the bathroom vanity and on the shower walls that had ... " More
A day of pampering can include body wraps and body scrubs. The restaurant, Palisade Kitchen & Bar, is open for breakfast, lunch, and dinner. The Frisky Flamingo is the hotel's own sports bar, serving drinks along with light fare. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite pool loungers. 5575 square feet (518 square meters) of event facilities include 15 meeting rooms and a conference center. Additionally, you'll find WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking.
Near this North Wollongong hotel, you'll find Wollongong City Beach.
29 Mar. 2024 by Ashleigh
Dear Christopher, Thank you for taking the time to share your feedback following your recent visit to Novotel Wollongong Northbeach. We we were saddened to hear that your room was unavailable at the guaranteed check in time, and sincerely apologise for the inconvenience. We thank you for your patience on a busy Friday night. Please be assured your comments have been passed on to management for review. In regards to the cleanliness of the bathroom, the description you have provided falls way below our regular standard of cleanliness, and for that we also sincerely apologise. In future, please reach out to our friendly Front Office, or Housekeeping Team who will be more than happy to inspect and assist you.Please rest assured that the hospitality you encountered during your previous stay fell well below our usual high standards of service. We would be delighted if you would allow us the opportunity to welcome you back in order to better serve you in the near future.That said, we sincerely regret that you feel we fell short in some areas, your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Please be assured that we will investigate and address the concerns cited. Kind regards, Ashleigh Guest Relations Executive
14 Mar. 2024 by Guest Relations Executive
Dear Stacey,Thank you for providing us with a score of 4/5 following your recent stay.The team at Novotel Wollongong Northbeach hope to welcome you back again soon.Kind regards,Nadine
14 Mar. 2024 by Guest Relations Executive
Dear Narelle,Thank you for sharing your experience with us! We are thrilled to hear that you had such positive interactions with both our Reception and Housekeeping staff. We are also glad to hear that you found our parking easy and our location convenient. The team at Novotel Wollongong Northbeach look forward to welcoming you back on your next visit!Kind regards,Nadine
26 Feb. 2024 by Guest Relations Executive
Dear Christine,Thank you for providing us with a score of 5/5 following your recent stay.The entire team hope to welcome you back again soon for another enjoyable stay.Kind regards,Nadine
22 Feb. 2024 by Guest Relations Executive
Dear Patricia,Thank you for sharing your wonderful experience! We are thrilled to hear that you enjoyed your stay in one of our suites and that the view exceeded your expectations. The entire team at Novotel Wollongong Northbeach can not wait to welcome you back for another stay soon!Kind regards,Nadine
12 Feb. 2024 by Guest Relations Executive
Dear Alan,Thank you for providing us with a score of 5/5 following your recent stay.The entire team at Novotel Wollongong Northbeach look forward to welcoming you back again soon.Kind regards,Nadine
8 Feb. 2024 by Guest Relations Executive
Dear Gordon,Thank you for taking the time to share your feedback.We are sorry to hear that your chicken burger was burnt! Your satisfaction is important to us, and we strive to provide high-quality meals. Please accept our apologies for the inconvenience. We appreciate your feedback and hope to have the opportunity to serve you better in the future.Kind regards,Nadine
6 Feb. 2024 by Guest Relations Executive
Dear Kelly,Thank you for your kind words! We are delighted to hear that you had a positive experience with our staff during your recent stay.The entire team at Novotel Wollongong Northbeach look forward to the opportunity of welcoming you back for another fantastic stay.Kind regards,Nadine
6 Feb. 2024 by Guest Relations Executive
Dear Meg,Thank you for taking the time to share your experience with us! We are delighted to hear that despite a rough start with your booking, our staff could swiftly resolve the issue, and you thoroughly enjoyed your stay.It is fantastic to know that you appreciated our fantastic location near the beach and the convenience of shopping within walking distance. We look forward to welcoming you back for another wonderful stay.Kind regards,Nadine
31 Jan. 2024 by Dora, Guest Relations Executive
Dear James, Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. We are sorry to hear that your experience did not meet your expectations. In regards to parking our guest car park is free for our Platinum and Diamond Members, outside of this there is a flat rate of 25 per night. Alternatively there are a number of free parking spots located around the hotel, for future reference please reach out to our Front Office Team who will be more than happy to assist in providing directions for you.In regards to our Wi-Fi, we are pleased to advise that we offer Wi-Fi to our Accor members across all Accor properties. We sincerely apologise if this was not communicated to you upon arrival. For future reference, please do not hesitate to ask one of our friendly staff for assistance to sign up. Please be assured that your feedback has / will be been passed onto management to be reviewed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 5575 square feet (518 square meters) and includes a conference center. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Novotel Wollongong Northbeach. The hotel can provide concierge services and wedding services. For a fee, parking is available. This Wollongong hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge)
Novotel Wollongong Northbeach offers 209 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Wollongong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Palisade Kitchen & Bar - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Frisky Flamingo - Overlooking the ocean, this sports bar serves light fare only. Open daily.
Adrift Pool Bar - This poolside bar serves light fare only. Open select days.
Pepe's on the Beach - This beachfront bar serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
North Bar - This bar serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. This property uses a grey water recycling system. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.