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3.7 out of 5

"Location was very convenient. Getting a park in the building almost impossible. Some staff were quite unfriendly others were great. Bed was ok but pil ... " More

By a verified traveller on Mon 02 Jan 2023

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Hotel Description

City Hotel Derry places you in the center of Londonderry, steps from Guildhall and within a short 5-minute stroll of Old Northern Bank. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

The restaurant, Thompsons, is open for breakfast, lunch, and dinner. Coppins Bar is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the gym, steam room, kids' swimming pool, and pool loungers. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/cafe. Each morning continental breakfast is served between 7 AM and 10 AM. There's also the convenience of limited parking.

Places within a 5-minute walk of this 4-star Londonderry hotel include Tower Museum and The Peoples Gallery.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$160* Per night/room 8 Apr. - 9 Apr.

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room (Double & Single)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

City Hotel Derry ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Hotel Derry

Everyone (3)
4 out of 5
Location was very convenient. Getting a park in the building almost impossible. Some staff were quite unfriendly others were great. Bed was ok but pillows were rubbish and reception said they didn't have any different ones but could give me extras of the same! Wouldn't rush back for the price

Posted by on 2 Jan. 2023

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Comment from Hotel Management

5 Jan. 2023 by Guest Relations Team

Thank you for taking the time to forward your comments further to your recent stay at the City hotel, as we appreciate & embrace feedback from all our guests. Please contact the hotel directly if you would like to discuss your stay further. Kind Regards Guest Relations Team

4 out of 5

Posted by on 9 Sep. 2018

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3 out of 5

Hotel is OK for a short stay, but nothing special

Pros: The rooms were spacious and relatively well equipped.
Cons: Turnaround time and quality of the meals - the salad was really very poor. Soundproof the rooms to improve comfort and sleep quality.
Location: Location was fine for our needs. No complaints with it.
We used the Hotel for a couple of nights as a base to do some sightseeing in the area. We were disappointed when we arrived to find out that there was no car parking available at the Hotel, and we would have to park down the block at a public car park. Whilst still workable, it just added complexities and inconvenience to the stay. We ordered meals in the Hotel Bar/Eating area one night. And although our meals were very basic (toasted sandwich and a salad), they took almost an hour to arrive, and only did arrive after we had management chase them up. There was a wedding reception in the Hotel one night, and unfortunately the noise traveled right through the hotel. We were several floors above the music, but it could still be heard far too loud in our room until around midnight.

Posted by , from Australia on 28 Aug. 2018

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Property Features

City Hotel Derry offers its guests a children's pool, an indoor pool, a steam room, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at City Hotel Derry. This 4-star Londonderry hotel is smoke free.

  • 158 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Londonderry Station (1.8 km / 1.1 mi)

Room Amenities

City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Thompsons - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Coppins Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Outside food is not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Hotel
  • City Hotel Derry
  • Derry City Hotel
  • Hotel Derry City
  • City Hotel Derry Londonderry
  • The City Hotel Derry
  • City Derry Londonderry
  • City Hotel Derry Hotel
  • City Hotel Derry Londonderry
  • City Hotel Derry Hotel Londonderry

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from Tourism NI.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.